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Reviews of Comfort Inn & Suites Ventura Beach

2.5 out of 5
Comfort Inn & Suites Ventura Beach
2094 E Harbor Blvd, Ventura, CA

Reviews

8.2

Very good

Rating 10 - Excellent. 416 out of 1003 reviews" "
Rating 8 - Good. 383 out of 1003 reviews" "
Rating 6 - Okay. 124 out of 1003 reviews" "
Rating 4 - Poor. 46 out of 1003 reviews" "
Rating 2 - Terrible. 34 out of 1003 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was very kind and helpful. We were greeted with smile each time we came in the building.
Stayed 4 nights in Apr 2024

10/10 Excellent

Monique

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and the staff were very nice. We'll definitely be staying there again
Stayed 1 night in Apr 2024
Response from d on 22 Apr 2024
Hello valued guest, we want to thank you for your review and feedback during your stay at The Comfort Inn and Suites, Ventura Beach. We would like to take every opportunity to hear where we can improve, and we want to be able to make your next stay a great one. We aim to give exceptional customer service and with our guests’ reviews, we know what improvements need to be made and make the necessary changes to make it a satisfying trip for everyone to experience. From the staff at The Comfort Inn and Suites, Ventura Beach.

8/10 Good

Amy

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from D on 10 Apr 2024
From all the staff here at The Comfort Inn and Suites, Ventura Beach, we would like to thank you for your review. We are always happy when our guests are satisfied with their stay. We aim to give excellent customer service and are appreciative of your feedback. We will continue to strive to make your stay the best. We look forward to seeing you again soon. Hospitably yours, Front Desk Staff @The Comfort Inn and Suites, Ventura Beach

10/10 Excellent

Gary, Wasco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from d on 13 Apr 2024
From all the staff here at The Comfort Inn and Suites, Ventura Beach, we would like to thank you for your review. We are always happy when our guests are satisfied with their stay. We aim to give excellent customer service and are appreciative of your feedback. We will continue to strive to make your stay the best. We look forward to seeing you again soon. Hospitably yours, Front Desk Staff @The Comfort Inn and Suites, Ventura Beach

6/10 Okay

Edward

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Apr 2024
Response from D on 6 Apr 2024
We want to thank you for choosing to stay with us here at The Comfort Inn and Suites, Ventura Beach. Your feedback means so much to us, it allows us to see things from the guests point of view. It also gives us the chance to make necessary changes if need be. We want everyone's stay to be enjoyable and to exceed their expectations. We aim to give excellent customer service and will continue to strive to make your stay the best. From all of the staff here at, The Comfort Inn and Suites, Ventura Beach.

6/10 Okay

Tony

Business traveller
Liked: Cleanliness, staff & service
Limited parking. Had to park off sight and walk up the hotel.
Stayed 1 night in Apr 2024
Response from D on 5 Apr 2024
Hello valued guest, we want to thank you for your review and feedback during your stay at The Comfort Inn and Suites, Ventura Beach. We would like to take every opportunity to hear where we can improve, and we want to be able to make your next stay a great one. We aim to give exceptional customer service and with our guests’ reviews, we know what improvements need to be made and make the necessary changes to make it a satisfying trip for everyone to experience. From the staff at The Comfort Inn and Suites, Ventura Beach.

8/10 Good

Ilan

Travelled with family
Liked: Staff & service, property conditions & facilities
Breakfast is terrible one it’s not a part of the hotel And the food and service in the place that you are eating in in excepted
Stayed 1 night in Mar 2024
Response from D on 1 Apr 2024
Hello valued guest, we want to thank you for your review and feedback during your stay at The Comfort Inn and Suites, Ventura Beach. We would like to take every opportunity to hear where we can improve, and we want to be able to make your next stay a great one. We aim to give exceptional customer service and with our guests’ reviews, we know what improvements need to be made and make the necessary changes to make it a satisfying trip for everyone to experience . From the staff at The Comfort Inn and Suites, Ventura Beach.

6/10 Okay

Kari

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from d on 1 Apr 2024
Hello valued guest, we want to thank you for your review and feedback during your stay at The Comfort Inn and Suites, Ventura Beach. We would like to take every opportunity to hear where we can improve, and we want to be able to make your next stay a great one. We aim to give exceptional customer service and with our guests’ reviews, we know what improvements need to be made and make the necessary changes to make it a satisfying trip for everyone to experience . From the staff at The Comfort Inn and Suites, Ventura Beach.

10/10 Excellent

Tonja

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! The front desk staff was amazing. She was friendly, helpful, & professional. The room was very clean and sooooo comfortable. Breakfast is a voucher for the restaurant next door which is really nice or a to- go option. I definitely recommend
Response from d on 1 Apr 2024
From all the staff here at The Comfort Inn and Suites, Ventura Beach, we would like to thank you for your review. We are always happy when our guests are satisfied with their stay. We aim to give excellent customer service and are appreciative of your feedback. We will continue to strive to make your stay the best. We look forward to seeing you again soon. Hospitably yours, Front Desk Staff @The Comfort Inn and Suites, Ventura Beach

8/10 Good

Debra

Stayed 1 night in Mar 2024
Response from D on 14 Apr 2024
From all the staff here at The Comfort Inn and Suites, Ventura Beach, we would like to thank you for your review. We are always happy when our guests are satisfied with their stay. We aim to give excellent customer service and are appreciative of your feedback. We will continue to strive to make your stay the best. We look forward to seeing you again soon. Hospitably yours, Front Desk Staff @The Comfort Inn and Suites, Ventura Beach

10/10 Excellent

Nadeene

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk reception was beyond kind. I love that’s there’s one entrance, and doors lock after 9pm. Staying alone as a woman is always scary but i felt safe.
Stayed 1 night in Mar 2024
Response from D on 1 Apr 2024
From all the staff here at The Comfort Inn and Suites, Ventura Beach, we would like to thank you for your review. We are always happy when our guests are satisfied with their stay. We aim to give excellent customer service and are appreciative of your feedback. We will continue to strive to make your stay the best. We look forward to seeing you again soon. Hospitably yours, Front Desk Staff @The Comfort Inn and Suites, Ventura Beach

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from D on 1 Apr 2024
From all the staff here at The Comfort Inn and Suites, Ventura Beach, we would like to thank you for your review. We are always happy when our guests are satisfied with their stay. We aim to give excellent customer service and are appreciative of your feedback. We will continue to strive to make your stay the best. We look forward to seeing you again soon. Hospitably yours, Front Desk Staff @The Comfort Inn and Suites, Ventura Beach

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is in a convenient location, quiet, and comfortable.
Stayed 2 nights in Mar 2024
Response from D on 12 Mar 2024
Hello Karen, thank you for your review. We are so glad to hear that you had a great stay at The Comfort Inn and Suites, Ventura Beach. We aim to giving great customer service and we just wanted to say thanks. We hope to see you soon. The Front Desk Staff

10/10 Excellent

claudia

Travelled with family
Bathroom floors very slippery with the slightest amount of water , don’t know if it’s cleaning product or just the floor, should be addressed
Stayed 1 night in Mar 2024
Response from d on 4 Mar 2024
Claudia, we would like to thank you for bringing that to our attention. Everyone's safety is important and we will definitely check that we are using the appropriate cleaner for the floors and that we are paying close attention to detail. Thank you for your review. We hope to see you soon. The Comfort Inn and Suites, Ventura Beach

8/10 Good

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Feb 2024
Response from D on 27 Feb 2024
Thank you Tina for taking your time to give us a rating on your stay, we enjoyed having you and hope you come to stay with us again. Summer is right around the corner and with the beach being so close i hope you will come to experience the beautiful sunsets and all that we have to offer for a wonderful visit. Thank you again for your review and hope to see you soon.From all of us here at the Comfort Inn and Suites, Ventura Beach.

6/10 Okay

Evelyn

Liked: Cleanliness, staff & service, amenities
My stay was from Sunday February 11th through Tuesday February 13th. The receptionist who admitted me was extremely nice. The bed was very comfortable. I didn't like the smell once entering the main hall; one of the curtains in my room was dirty; the shelf with the towels in the bathroom had the sewage pipe over it which was disgusting for me.
Stayed 2 nights in Feb 2024
Response from d on 19 Feb 2024
Thank you Evelyn for your review. It helps us to know where we need improvement. We strive for excellent service, we are going to keep this in mind and see how we can make changes to better everyone's stay here at the Comfort Inn and Suites, Ventura Beach. We look forward to seeing you the next time. Again thank you from our staff.

6/10 Okay

Teresa

Disliked: Amenities
Manager on duty tried several times getting to change to a double Queen even tho I booked the king suite. No breakfast no coffee. A voucher for a low rate restaurant down the street. Of all the Comfort Inns we stayed this was the most expensive & least favored. Boo!
Stayed 1 night in Feb 2024
Response from Comfort Inn & Suites on 27 Feb 2024
I'm so sorry to hear that your stay didn't meet your expectations. We are looking forward to our new renovations , which will include a breakfast area. I do hope you have the opportunity to come back and experience the new amenities that we are so excited about. We have always provided a coffee bar for all of our guests 24 hours a day as well as provide a coffee maker in each of our rooms. Thanks again,Front Desk Staff at the Comfort Inn and Suites

10/10 Excellent

Claire

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable at a reasonable price.
Stayed 1 night in Feb 2024
Response from d on 19 Feb 2024
Thank you Claire for staying with us at the Comfort Inn and Suites, Ventura Beach, we look forward to having you stay here with us again. With Summer right around the corner we hope that you can come visit, being so close to the beach and with our beautiful sunsets. There is so many great things to see and do. Thank you again from our staff.

8/10 Good

Dax

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Housekeeping is not up-kept. When we arrived in our room, I could tell whomever finished organizing and cleaning the room was rushed. Bathroom amenities were scattered.
Stayed 2 nights in Feb 2024

8/10 Good

Karalyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to the highway, which also means that there is a bit of noise. Police had pulled over a vehicle for a traffic violation, so the parking area was busy. The staff was very nice.
Stayed 1 night in Feb 2024
Response from D on 27 Feb 2024
Hello Karalyn, we want to thank you for your rating and we appreciate your feedback. Our location has a wonderful access to the freeway as well as the beach, being a couple of blocks away. We are central to all these wonderful places like, the pier, the harbor, and also the downtown area, which have the best little shops, there is just so much to do. We look forward to seeing you soon. From our small family here at The Comfort Inn and Suites, Ventura Beach

6/10 Okay

David

Stayed 1 night in Jan 2024
Response from D on 1 Apr 2024
Hello valued guest, we want to thank you for your review and feedback during your stay at The Comfort Inn and Suites, Ventura Beach. We would like to take every opportunity to hear where we can improve, and we want to be able to make your next stay a great one. We aim to give exceptional customer service and with our guests’ reviews, we know what improvements need to be made and make the necessary changes to make it a satisfying trip for everyone to experience. From the staff at The Comfort Inn and Suites, Ventura Beach.

8/10 Good

Kris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed could of been better.
Stayed 4 nights in Jan 2024
Response from FD staff on 23 Jan 2024
Kris, thank you for your review, we appreciate your thoughts on your stay with us here at the Comfort Inn and Suites. We will be sure to take note and see what changes we need to make to make your next experience with us better. Please come back , we are looking forward to seeing you and have a great day.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable, clean, great staff!
Stayed 2 nights in Jan 2024
Response from FD desk on 23 Jan 2024
Hi Karen,On behalf of our team here at the Comfort Inn and Suites, Ventura Beach, we would like to thank you for your review. We aim to give great customer sevice. Thank you for staying with us and cant wait to see you again soon.

10/10 Excellent

LEVI

Liked: Cleanliness, amenities, property conditions & facilities
Great stay.
Stayed 1 night in Dec 2023
Response from FD staff on 23 Jan 2024
Levi, I am so glad that you enjoyed your stay here at the Comfort Inn and Suites, Ventura beach. We hope to see you soon and the staff here would like to thank you for taking the time to give a review.

6/10 Okay

Ann

Liked: Staff & service
Disliked: Property conditions & facilities
Will be renovated in 2024. It shows. Convenient self laundry and location.
Stayed 1 night in Jan 2024
Response from d on 9 Feb 2024
We are anxiously awaiting our new renovations and hope you have the chance to see all the new amenities that i know you will love. Thank you for the review and we look forward to seeing you again,The Front Desk

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Airport Hotel
Everyone was super friendly and efficient. We had dinner in their Puero Rican Restaurant and really enjoyed it.
Stayed 2 nights in Dec 2023
Response from d on 10 Feb 2024
Thank you Patricia, we are so happy to hear that you enjoyed your meal at the restaurant and always have a listing of local restaurants that we recommend as well as things to do during your stay. Please come again we look forward to seeing you.The Front Desk Staff

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was super friendly and helpful.
Stayed 2 nights in Dec 2023
Response from d on 10 Feb 2024
Thank you John for your review. We aim to give great customer service thank you for staying with us and we look forward to seeing you again.Front Desk Staff

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Everyone was nice and helpful and we loved the to go breakfast. Room was perfect for a family of 6
Stayed 3 nights in Dec 2023
Response from d on 10 Feb 2024
Hello Amanda we are so glad to hear that we accommodated your family in a great room. Thank you for your review, hope to see you and your family soon. With summer just around the corner, we hope you guys have the chance to come visit our beautiful Ventura beach which is a couple of blocks away. See you soon,Front Desk Staff

6/10 Okay

diane

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and very quiet. One of the amenities of this hotel was that they offered a breakfast. When we were checking in they said their breakfast was a bag one or we could go down the street and get a hot breakfast at Der Weinerschnitzel that would be included. Not thrilled with that, hence the 3 stars.
Stayed 1 night in Dec 2023
Response from D on 10 Feb 2024
Thank you for your review, we are anxiously awaiting our new renovation to our hotel, which includes a breakfast area and hope you can come and visit again once our remodel is complete. Thank you again and i do apologize for your experience and please come again.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint is that my room smelled a little musty from maybe not drying out the carpet in my room completely. But I would go back to the hotel again.
Response from d on 9 Feb 2024
Thank you Susan for your review. We are so happy to hear that you enjoyed your stay , please come again soon. From all of us here at The Comfort Inn and Suites, Ventura Beach

10/10 Excellent

Meng

Stayed 2 nights in Dec 2023
Response from d on 9 Feb 2024
Thank you for rating us a 5 out of 5. We are looking forward to seeing you soon. We are centrally located to so many things to do in Ventura and hope to see you soon, Front Desk Staff

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from d on 10 Feb 2024
Thank you Carlos for the 5 star review. We are happy to help in any way possible to make sure you have a pleasant stay and that you continue to stay with us here at The Comfort Inn and Suites, Ventura Beach. See you soon, Front Desk Staff

8/10 Good

Gregory

Travelled with family
Liked: Cleanliness, amenities
Stayed 3 nights in Dec 2023
Response from d on 10 Feb 2024
Thank you Gregory for your review, we aim to give great customer service. We are looking forward to seeing you again soon. If there is anything you need don't hesitate to let us know on your next stay. Take care,The Front Desk Staff

4/10 Poor

Rudolf

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NOT ENJOYABLE
We have stayed there at least 3 times, each time we are put in handicap room, and we are not handicapped. Because we are put in these rooms, no counter around sink, no tub and no dresser to put clothes in. This last stay put on ground floor room 110 next to laundry room. Not enjoyable. This hotel needs a lot of help inside. The coffee maker was broke, 2 Kleenex in dispenser.
Stayed 2 nights in Dec 2023
Response from D on 10 Feb 2024
Thank you for your review. We take all reviews seriously and will strive to make sure that these things are taken into consideration when doing our new remodel. Thank you for bringing these things up, We hope to see you again, and will strive to make all of our guests stay a good one. Take care,Front Desk Staff

10/10 Excellent

Stephen, POMONA

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from D on 10 Feb 2024
Thank you Stephen, we appreciate the great rating. All of our staff here at The Comfort Inn and Suites ,Ventura Beach, strive to make our guests stay a great one. With staff here 24/7 we do our best to accommodate each guest as best as we can. Thank you for choosing to stay with us. See you soon,Front Desk Staff

10/10 Excellent

Leslye

Stayed 1 night in Dec 2023
Response from D on 10 Feb 2024
We value your review, thank you for the 5 star rating. We will continue to put out great customer service. We hope to see you again soon. Take CareFront Desk Staff

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Dec 2023

10/10 Excellent

Christine, Goleta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff is wonderful!
Stayed 1 night in Dec 2023

6/10 Okay

Min

Travelled with family
Liked: Cleanliness, staff & service
Staff in frond desk are very helpful and nice. They offer good breakfast in a breakfast restaurant which I like very much.only thing I don’t like is the room smells very bad and it has not been opened for long time.
Stayed 3 nights in Nov 2023

8/10 Good

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

6/10 Okay

Esperanza

Travelled with partner
Liked: Cleanliness
my husband & i had enjoy before our staying @ Comfort Inn, how ever this time we didnt get a good room it was OK :( we felt they Lady who help us ( Bernadette ) provide us with what she felt we deserve for our reservation we made 3weeks in advance with "Expedia" saying that "everything was taken!?" when we arrive @4pm & we know that check in is @3pm there is NOT possible way that ALL the 3rd floor rooms were already full, taken as i mention we usually go to Ventura 2-3 times per year an ALWAYS stayed @ Comfort Inn on the 3rd floor. She provide us with a room for elderly/handicap people it didn't feel romantic at all :( she want us to wait to see "IF" may be someone will cancel, (when she already told us everything was full? and we are already there before any other clients, why WE were not a priority to her, but other customer that were NOT there yet, nor check in, were a priority to her!!??) but we need to take a shower since we need to get ready for our dinner reservation so we had no choice. BIG disappointment from Bernadette for not informing us about rules that we don't matter b/c we had made reservation through Expedia so we will get not the room we want it, but the leftover room
Stayed 1 night in Nov 2023

8/10 Good

Ken

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The service was excellent. Parking lot is small. Only one way into the units. Through the front door so if you have to oark in the back its a haul with suitcases. No continental breakfast. But they do offer a bag of treats in the morning. Great location to the Speedway. Resonably priced. Overall. We enjoyed our stay.
Stayed 2 nights in Nov 2023

8/10 Good

SUN KYOUNG, CASTRO VALLEY

Stayed 1 night in Nov 2023

4/10 Poor

Hans

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
I booked a room with breakfast. Well breakfast was either a Jim Bean sandwich which I could heat up in a microwave or a coupon for a breakfast at Wienerschnitzel close by. the price tag for the room was $150 per night. on top no hot water in the evening and no heating
Stayed 3 nights in Nov 2023

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The value for this location was very good. I liked that we received a breakfast to go bag. My only complaint was the in room refrigerator was very noisy and kept me awake at night. I let site staff know.
Stayed 1 night in Nov 2023

10/10 Excellent

Patty

Travelled with family
Liked: Cleanliness, amenities
Friendly staff, clean room, quiet, convenient location!
Stayed 1 night in Nov 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christina, Paul and Yolanda were very helpful and cheerful. Thank you
Stayed 2 nights in Nov 2023

2/10 Terrible

Jenny

Stayed 1 night in Oct 2023