All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Hi Tony,I deeply appreciate your generous 5-star rating. We are absolutely overjoyed to receive such high praise from you. Guest satisfaction and happiness mean the world to us, and we are delighted to know that we have met your expectations. Hope to serve you again soon.
Hi Marcos,It's wonderful to know that you had a great experience and enjoyed your stay. Thank you for your kind words, and we look forward to welcoming you back again soon for another enjoyable visit!
Very quiet and relaxing. The room is enormous. The wifi excellent. The decorations are super sophisticated, gorgeous really: the mirror with back lighting behind it, the circular storarge rack on the bathroom wall, the frame photo of the beach on the wall.
Clifford
Stayed 1 night in Feb 2024
Response from Sophia CSR on 5 Feb 2024
Dear Guest,Delighted to receive your gracious feedback! Your kind words fill us with immense joy and appreciation. We strive tirelessly to ensure that our services cater to your utmost satisfaction, and it brings us great pleasure to learn that you love the experience. Your encouraging endorsement is a testament to our dedicated efforts toward excellence. We eagerly await the privilege of serving you again soon!
I liked the size of the colorful room had plenty of lighting around it too, the only problem we had was making our 2nd cup of coffee on the coffeemaker.
Maria
Stayed 1 night in Jan 2024
Response from Sophia CSR on 26 Jan 2024
Hi Maria,I'm pleased to hear that you enjoyed our colorful and well-lit room. We regret any inconvenience with the coffee maker and appreciate your feedback. Our team will address the issue promptly. If you plan to visit again, please let us know, and we'll ensure your next stay is even more enjoyable.
Nicely renovated older property. Very cute and convenient for my needs. The staff was great. The only downside was no restaurant/bar, but there were a few options nearby.
We were on the first floor and it was a bit noisy when people checked in above us.
Britta
Stayed 2 nights in Jan 2024
Response from Sophia CSR on 15 Jan 2024
Hi Britta,We're delighted you enjoyed your stay! Thank you for appreciating our renovated rooms and great staff. We're continuously working to improve our facilities. We can't wait to welcome you back on your next visit!
6/10 Okay
Odon
15 Dec 2023
Odon
Stayed 4 nights in Dec 2023
Response from Sophia CSR on 18 Dec 2023
Hi Odon,Thank you for choosing us for your recent stay. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guests' ideas and suggestions in hopes of earning your business on future travels so that you can see our continuous improvement.
Hi Liann,We appreciate your business and your time for rating your stay. If you wish, you can share your experience in detail and let us know about the pros and cons. We welcome our guest's feedback, both positive and negative, to improve our services.
10/10 Excellent
María Guadalupe
Travelled with family and small children
26 Nov 2023
Very clean and the service excellent
María Guadalupe
Stayed 3 nights in Nov 2023
Response from Sophia CSR on 30 Nov 2023
Dear Guest,We greatly appreciate your kind words! Providing excellent customer service and maintaining clean rooms are top priorities for us. Thank you for acknowledging our efforts. We look forward to your next visit.
8/10 Good
Hillary
Travelled with family
17 Nov 2023
Quaint little place
Hillary
Stayed 1 night in Nov 2023
Response from Sophia CSR on 17 Nov 2023
Hi Hillary,Thank you for your kind words! We're delighted you found our place quaint. Looking forward to welcoming you back soon!
Location easy to find, good size room, clean room.
Towels need to be replaced, and would like to have a couple water bottles included.
Oscar
Stayed 1 night in Nov 2023
Response from Sophia CSR on 13 Nov 2023
Hi Oscar,Thank you for taking the time to tell us about your experience. It is always a pleasure to receive positive feedback. I am particularly pleased that you found it. I will share your comments with our team, who I am certain will be encouraged by your remarks. We continuously strive to exceed your expectations.
Hi Monee,I deeply appreciate your generous 5-star rating. We are absolutely overjoyed to receive such high praise from you. Guest satisfaction and happiness mean the world to us, and we are delighted to know that we have met your expectations. Hope to serve you again soon.
Hi Lilia,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.
10/10 Excellent
Henri
5 Nov 2023
Henri
Stayed 1 night in Nov 2023
Response from Sophia CSR on 27 Nov 2023
Hi Henri,I deeply appreciate your generous 5-star rating. We are absolutely overjoyed to receive such high praise from you. Guest satisfaction and happiness mean the world to us, and we are delighted to know that we have met your expectations. Hope to serve you again soon.
Hi Teresa,We are truly grateful for your recent stay and for awarding us with a perfect 10-star rating. It brings us great joy to know that you had a wonderful experience with us. Your satisfaction is our top priority, and we are excited to have the opportunity to serve you again in the future. Thank you for choosing our hotel, and we can't wait to welcome you back.
We were pleased with the level of renovations/improvements! We thought the hotel did an excellent job of making the hotel look current!
Karen
Stayed 1 night in Oct 2023
Response from Sophia CSR on 25 Oct 2023
Hi Karen,Your kind words mean a lot to us, and we truly appreciate your positive feedback. It was a pleasure having you as our guest. Thank you for your fantastic review and we hope to welcome you back for another awesome stay in the future!
10/10 Excellent
Cesar
22 Oct 2023
Cesar
Stayed 1 night in Oct 2023
Response from Sophia CSR on 13 Nov 2023
Hi Cesar,Guest satisfaction is our number one objective, we really appreciate your wonderful rating of 5 stars. Our Team hopes to have the chance to serve you again on your next visit.
We are recommending this inn to our friends and re
Verified traveller
Stayed 2 nights in Oct 2023
Response from Sophia CSR on 23 Oct 2023
Dear Guest,Thank you for your glowing review and the perfect rating! We're thrilled to hear that you had a fantastic stay. We hope to welcome you back soon for another wonderful experience.
Hi Monica,It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our hotel. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a 10-star experience.
Hi Laura,I'm thrilled to hear that you had a great experience with our service and enjoyed your stay. Thank you for choosing our hotel, and we hope to have the pleasure of hosting you again.
Clean, staff is friendly, everything is new and remodeled.
seslye
Stayed 1 night in Oct 2023
Response from Sophia CSR on 16 Oct 2023
Hi Seslye,Appreciate you for the review! It's good to know that our team's hospitality and hard work never go unnoticed. Wish you a pleasant stay in the future as well.
10/10 Excellent
Alma
2 Oct 2023
Alma
Stayed 1 night in Sep 2023
Response from Sophia CSR on 23 Oct 2023
Hi Alma,I deeply appreciate your generous 5-star rating. We are absolutely overjoyed to receive such high praise from you. Guest satisfaction and happiness mean the world to us, and we are delighted to know that we have met your expectations. Hope to serve you again soon.
Dear Guest,It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our hotel. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a 10-star experience.
6/10 Okay
Viridiana
24 Sept 2023
Viridiana
Stayed 1 night in Sep 2023
Response from Sophia CSR on 26 Sept 2023
Dear Guest,Appreciate you for choosing us for your recent stay. We apologize if there were aspects of your stay that did not meet your expectations. Your satisfaction is important to us, and we would like to learn more about your specific concerns in order to address them appropriately.
Staff at check-in was very nice and helpful. Room backs to busy roads so noisy. Best to get interior room.
Harold
Stayed 1 night in Sep 2023
Response from Sophia CSR on 24 Sept 2023
Hi Harold,Thank you for your kind words about our check-in staff. We apologize for the noise from the busy roads. We'll take your suggestion into consideration for future stays. We appreciate your feedback and look forward to welcoming you back for a more peaceful experience.
Nice little hole in the wall... clean, centrally located, easy to get to.
Teresa
Stayed 2 nights in Sep 2023
Response from Sophia CSR on 19 Sept 2023
Dear Guest,It's great to hear that you enjoyed your stay with us. Our priority is to ensure that our guests have a pleasant experience, and we're delighted to have met that objective.
Hi Phil,Thank you wholeheartedly for leaving a rating. We feel truly blessed to have you as our guest and appreciate your decision to choose us for your business. Our team is committed to providing you with top-notch service at all times.
Dear Guest,We appreciate your feedback and are glad to know that you had a positive stay overall. If you have any specific suggestions or areas where you feel we can do better, please feel free to share them with us. We hope to have the pleasure of hosting you again in the future and earning an even higher rating from you.
Hi Sheila,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.
8/10 Good
Karen
Travelled with partner
3 Sept 2023
Liked: Cleanliness, staff & service
It was comfortable and for a good price! The rooms were nicely decorated but there were some areas where I think they had construction.
Karen
Stayed 2 nights in Aug 2023
Response from Sophia CSR on 4 Sept 2023
Hi Karen,Thank you for your positive feedback! We're glad you found our rooms comfortable and well-decorated. However, we apologize for any inconvenience caused. We appreciate your understanding and hope to welcome you back soon.
Walked in to my room and saw cockroaches crawling up the walls as soon as the lights went on. Wont be coming back.
Diego
Stayed 1 night in Aug 2023
Response from Sophia CSR on 18 Aug 2023
Dear Guest,Your feedback is concerning, and we take this matter seriously. We're addressing the issue immediately to ensure a more pleasant environment for all guests. Please accept our sincere apologies, and we hope you'll consider giving us another chance in the future.
Hi Alice,We are happy to know that you had such a fantastic experience with us. Your satisfaction and enjoyment are our top priorities, and we're delighted that we were able to meet and exceed your expectations. Thank you so much for your incredible rating and we look forward to welcoming you back and providing you with another outstanding experience.
Grew up in area loved the location and near everything
Rosheda
Stayed 2 nights in Jul 2023
Response from Sophia CSR on 2 Aug 2023
Dear Guest,Thank you for your kind feedback and for choosing to stay at our hotel. We are delighted to hear that you enjoyed our location, which is conveniently located near everything you needed. It was a pleasure to have you as our guest, and we look forward to welcoming you back soon for another enjoyable stay.
10/10 Excellent
Rosemarie
24 Jul 2023
Rosemarie
Stayed 2 nights in Jul 2023
Response from Sophia CSR on 25 Jul 2023
Dear Guest,It is heart-warming to see such a wonderful 10-star rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
10/10 Excellent
Justin, Granada Hills
Travelled with family and small children
23 Jul 2023
Liked: Cleanliness, staff & service
Amazing
Justin
Stayed 1 night in Jul 2023
Response from Gissel on 23 Jul 2023
Thank you for staying with us Justin! We are happy to hear that you enjoyed your stay. We hope to see you again soon.
10/10 Excellent
Alma
17 Jul 2023
Alma
Stayed 2 nights in Jul 2023
Response from Sophia CSR on 6 Aug 2023
Dear Guest,We are thrilled to have met and surpassed your expectations during your stay. Your satisfaction is our utmost priority, and we will continue to work hard to maintain the high standards that have earned us your positive rating.
10/10 Excellent
Verified traveller
17 Jul 2023
Verified traveller
Stayed 4 nights in Jul 2023
Response from Sophia CSR on 19 Jul 2023
Dear Guest,We are delighted that you had such a wonderful experience during your time with us and we are thrilled to receive such high praise from you. It is incredibly rewarding to know that we have exceeded your expectations and provided you with an exceptional experience.
8/10 Good
Juan
17 Jul 2023
Juan
Stayed 1 night in Jul 2023
Response from Sophia CSR on 18 Jul 2023
Hi Juan,We are glad you had a nice stay with us and we appreciate the 8-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay.
10/10 Excellent
samantha
12 Jul 2023
samantha
Stayed 1 night in Jul 2023
Response from Sophia CSR on 1 Aug 2023
Dear Guest,It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our hotel. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a 5-star experience.
The room was clean comfortable and convenient... I would have no problem stay there in the future
Michael
Stayed 1 night in Jul 2023
Response from Sophia CSR on 12 Jul 2023
Hi Michael,That's fantastic to hear! It's always a delight when a hotel exceeds expectations and provides a convenient, clean, and comfortable experience. I'm glad you had such a positive experience that you're considering returning when the opportunity arises.
8/10 Good
Norminie
7 Jul 2023
Norminie
Stayed 1 night in Jul 2023
Response from Sophia CSR on 28 Jul 2023
Dear Guest,Our main goal is to provide outstanding service and make sure our guests have an unforgettable experience. Your rating shows us that we met most of your expectations, and we are grateful for your recognition.
Hi Paul,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.
Hotel was being renovated. Lamp post with too much light, no curtains. And cockroaches !
Alain
Response from Sophia CSR on 4 Jul 2023
Dear Guest,Thank you for your review. Your feedback is important to us as it gives us an opportunity to improve our service. We take your comments seriously and hope to have the opportunity to deliver the experience you have come to expect in the near future.
8/10 Good
Anthony
3 Jul 2023
Anthony
Stayed 1 night in Jul 2023
Response from Sophia CSR on 5 Jul 2023
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.
Dear Guest,We are glad you had a nice stay with us and we appreciate the 8-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay.
6/10 Okay
Lupe
Travelled with partner
27 Jun 2023
One of the redo s I purchased was that I enjoyed their continental breakfast they do not have it currently
Lupe
Stayed 1 night in Jun 2023
Response from Sophia CSR on 28 Jun 2023
Hi Lupe,I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially since we were not able to address the issues and misunderstandings right away. Please know your voice is important to us and we will be using the feedback you provided to try to make improvements to ensure we offer a better experience for our guests in the future.
10/10 Excellent
Paul
26 Jun 2023
Paul
Stayed 2 nights in Jun 2023
Response from Sophia CSR on 27 Jun 2023
Hi Paul,It is heart-warming to see such a wonderful 10-star rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
2/10 Terrible
Bryan
25 Jun 2023
Bryan
Stayed 1 night in Jun 2023
Response from Sophia CSR on 26 Jun 2023
Hi Bryan,We apologize for the inconvenience you faced. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. We hope to earn your business on future travels so that you can see our continuous improvement.
Hi Teresa,Thank you for your kind words! We are thrilled to hear that you enjoyed our pool and gym facilities during your stay. We always strive to provide our guests with a comfortable and enjoyable experience, and it's great to know that we met your expectations. Hope to serve you soon with a wonderful stay.
8/10 Good
Luis E
23 Jun 2023
Luis E
Stayed 1 night in Jun 2023
Response from Sophia CSR on 14 Jul 2023
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.
Property was very nice way better than what I expected.
Judy
Stayed 1 night in Jun 2023
Response from Sophia CSR on 20 Jun 2023
Hi Judy,That's wonderful to hear! It's always a pleasant surprise when a property exceeds your expectations. We appreciate your wonderful feedback about our property. It is always a delight to hear positive experiences from guests like you. Please visit us again soon!