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Reviews of Hotel Torino

3 out of 5
Hotel Torino
Calle delle Ostreghe, San Marco 2356, Venice, VE

Reviews

7.6

Good

Rating 10 - Excellent. 217 out of 1002 reviews" "
Rating 8 - Good. 447 out of 1002 reviews" "
Rating 6 - Okay. 231 out of 1002 reviews" "
Rating 4 - Poor. 56 out of 1002 reviews" "
Rating 2 - Terrible. 51 out of 1002 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
We had a nice stay here, the property was well maintained. Only downside was the aircon broke down on the last night and was very hot on the top floor.
Stayed 3 nights in Sep 2023

4/10 Poor

Suzanne

Stayed 1 night in Jul 2023
Response from Francesca on 13 Sept 2023
Sorry but what was your problem?

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from Francesca on 13 Sept 2023
Thanks a lot for your beautiful review

8/10 Good

Leonidas

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property was fine. The Beds were very hard & uncomfortable.
Stayed 4 nights in Jun 2023

10/10 Excellent

Domenico

Stayed 1 night in Jun 2023

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Penthouse apartment was centrally locates, next to Piazza San Marco. Would come back in future.
Stayed 1 night in Jul 2022

8/10 Good

Diego, long beach

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice cosy hotel. Elevator is very slow and needs to be fixed. AC was a bit confusing. Location is great and staff was good. Don’t expect to get breakfast before 7:30 am, even if its 7:15 am. I would stay here again.
Stayed 2 nights in Jun 2022

2/10 Terrible

James

Travelled with family
Disliked: Property conditions & facilities
The air conditioner does not work on the entire 2nd floor. Very hot!
Stayed 1 night in May 2022
Response from Francesca on 20 May 2022
Sorry but maybe you forgot to ask at the reception because our AC normally works

10/10 Excellent

steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loveeeee
What a beautiful little hotel! Loved our room great staff great location
Stayed 1 night in Dec 2021

2/10 Terrible

David

Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fancy rooms!
Stayed 1 night in Jun 2021

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Room is too small about 9 sqm or less and it is not what on the propsed picture No view at all
Stayed 1 night in Jun 2021

8/10 Good

Elena

Liked: Staff & service, property conditions & facilities, room comfort
Good located simple hotel for a short stay
Nicely located hotel with a basic amenities
Stayed 3 nights in Aug 2020

2/10 Terrible

Vlad, London

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smelling room, smelling hotel, smelling air conditioning (impossible to use), very dirty everything. Breakfast was not really breakfast, just some snacks on the road, but coffee ok. Not recommended! Very bad
Stayed 1 night in Jul 2020

2/10 Terrible

Verified traveller

Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
small, pretty hotel. Reception staff very serious, laughing prohibited! very central
Stayed 2 nights in Feb 2020

10/10 Excellent

Gil, Puerto Rico, US

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the middle of San Marco; Gondola service next door, and less than 2 minutes walking to an Marco square/cathedral
Stayed 2 nights in Dec 2019

2/10 Terrible

Nishat, Michigan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are super unresponsive and unfriendly. They don't even refund your money even if the trip is cancelled for a legit cause. I will never suggest anyone to choose this hotel!
Stayed 3 nights in Dec 2019

4/10 Poor

DANIEL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Great location. Good value. Friendly efficient and helpful staff.
Stayed 4 nights in Nov 2019

2/10 Terrible

Melanie, London

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
On the second night of my stay, there was NO HOT WATER OR HEATING. I was told that the hotel's boiler is quite small and old and that it cant handle it if everyone uses the hot water at the same time. I was asked to wait a bit for the hot water to return. We reported it at 9pm. We waited until 11.30pm but gave up and went to bed DIRTY AND COLD (it gets cold in the evenings in Venice in Nov) after being out all day and having woken up early to sightsee. After raising this on our return, the hotel REFUSED to offer a refund for the night where myself and my family couldn't wash. We went to Venice for my Mother's birthday which was amazing but then RUINED. What 3 star hotel doesn't supply hot water? It's a basic requirement for a hotel!
Stayed 2 nights in Nov 2019
Response from reception on 16 Nov 2019
Complaining about a tragic episode like what happened in Venice does not deserve a response. The only problem encountered on your two days vacation is to not have hot water for three hours.There were five-star hotels that got much worse issues. luckily our hotel doesn't have more than this. I leave opinions to the readers. Yours sincerely

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, clean room Will stay there when we come back
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Ok overall, but needs a good scrub
We ended up with a room in the annex building which was a bit of a hike from the main building, but fine overall as it was in a quieter area. The building and room were charming and generally ok, aside from the bathroom being absolutely filthy. We were only there for 1 night before getting on a cruise, so we skipped showering. Could use a good scrub and a bit of updating.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to ferry, walking distance from there. Hop off and walk to the right. Restaurants close and on site. AC works good. Small but clean rooms. Open windows right to Lake. Perfect for the price
Stayed 3 nights in Sep 2019

6/10 Okay

William, New York

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was very helpful, The breakfast is good at a reasonable price for Europe. The connecting building of the hotel could use some updating.
Stayed 5 nights in Sep 2019

8/10 Good

Verified traveller

Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
GREAT location, close to St Marks Sq and close to the orange line of the Alilaguna public water transportation from the airport. Very good breakfast.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High standard by maids and reception staff very friendlyp
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Staff were friendly and I appreciated the breakfast. The room was extremely small but the air conditioning was nice.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2019

2/10 Terrible

Ashley

Disliked: Staff & service, property conditions & facilities, room comfort
DONT STAY HERE. HOTEL DI MERDA
Trash hotel. HOTEL DI MERDA. Rude service. They gave me hell when I asked for an extra towel. Like are you kidding me? They say they have AC, BUT IT DOESNT WORK!!! It’s limited to the lowest setting and the room was too hot to sleep. We almost got a different hotel after the first night. DO NOT STAY HERE.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
If you’re looking to stay right in the heart of Venice in a hotel that’s clean and comfortable and affordable, the Hotel Torino is exactly what you’re looking for. It’s not posh and big and glamorous, and the rooms do show a bit of wear and tear, but being able to get up after a comfortable night’s sleep and be in the centre of Venice right out the door makes it all worthwhile. That and the price, which was about half what we found for anywhere else. Word of advice: spend the bit extra and get a classic room over the economy. It’ll still be way cheaper than anything else by then you’ll get a bit more space and better amenities.
Stayed 5 nights in Jul 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
The bedroom is literally so small you can barely turn around in it.
Stayed 2 nights in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service
Room had really old furnishings. Was really disappointed.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, so central, very clean room. Would definitely stay again next time we are in Venice!
Stayed 2 nights in Jul 2019

10/10 Excellent

Jairo, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance of most of the activities. 8 minutes walking to pl ss Marcos almost in straight line. I should recomend to include your breakfast in your package.(10 euros p/p)eat as much as you can so you will not need lunch.
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Location was great. Staff were really nice. The facilities could use some work and the room was really small, but otherwise great.
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service, property conditions & facilities
The French bed was too small for two people, also it was very uncomfortable. The location of the hotel was superb, and the breakfast was awesome. I'll go back there but I'll get a room with two separate beds.
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
1st room was musty, had a bunch of water on the carpet, and you couldn't shower without touching the sides (crammed). Since we arrived late at night we had to slep in this room (didnt wake up feeling fresh/good). We told the frint desk about the water and were offered a different room free of charge which we took (thank you for that). The 2nd room worked out just fine and we enjoyed the rest of our trip (the staff was very nice).
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You walk into a dream. You feel like a princess or that you are traveling in time!! It is beautiful. Very well located 3 minutes from piazza San Marco and a minute from the stores! Enjoy your shopping I have seen many stores in Italy from Milano to Amalfi and so far Venice has very good options. Enjoy your stay. And if you are driving ( I keep writing about parking because I could not find information when I started booking my hotels) you have to park outside the city, there are 3 huge parking lots. I left my car at garage San Marco and costs €32 per night! 😮 yes parking in Venice is expensive
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
The location is amazing. The room was adequate and the air conditioning was a struggle to figure out. Cold when it was on. Stifling when not.
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Stayed 6 nights in Jun 2019

8/10 Good

Verified traveller

Stayed 1 night in Jun 2019

4/10 Poor

Tim, London

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff were very kind and helpful. Location was ideal. The accommodations condition however badly let it down. ceiling was badly damaged carpet was ripped and worn in a number of places bathroom grimy and in desperate need of updating towel radiator badly corroded aircon unit old, whiny and ineffective room musky and smelly toilet flush button was missing (this was replaced on the second day) mini bar didn't contain half the items on the menu above
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was definitely different as far as decor goes but was very clean and in a great location !
Stayed 1 night in Jun 2019

8/10 Good

Matti

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for exploring the city. Hotel is nice and quiet. Our double bed was a bit on a small size for two people, but comfortable enough.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location. Would definitely recommend. Breakfast staff unhelpful
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel right in the centre of everything perfect The reception isn’t manned 24 hours every time we went to reception there was a sign saying be back in 10 mins the day we arrived we had to wait 45 mins so we had to keep ringing to find out where he was and other people were waiting as well twice this happened such a shame this let the experience down x
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Good location, easy to walk to most sights and to get the water bus. Small, traditionally decorated clean basic hotel fine for short stay. Good choices at buffet breakfast.
Stayed 3 nights in May 2019