Terrace/patio

Reviews of Hotel San Cassiano Ca'Favretto

4 out of 5
Hotel San Cassiano Ca'Favretto
Sestiere Di Santa Croce 2232, Venice, VE

Reviews

8.8

Excellent

Rating 10 - Excellent. 543 out of 1000 reviews" "
Rating 8 - Good. 339 out of 1000 reviews" "
Rating 6 - Okay. 75 out of 1000 reviews" "
Rating 4 - Poor. 26 out of 1000 reviews" "
Rating 2 - Terrible. 17 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Llyr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely place to stay, great staff, friendly and helpful. A challenge to find walking through Venice’s alleyway but ultimately worth it. A wonderful place to stay.
Stayed 1 night in Mar 2024
Response from Sergio on 15 Mar 2024
Dear guest,Thank you so much for your amazing feedback, we appreciate it.Kind regards,Reception

8/10 Good

Heather

Travelled with family, Travelled with group
Liked: Staff & service, amenities
The staff were incredible , the beds comfortable and the view was fantastic. It’s just the rooms were a little old and dingy the one thing that really stood out was the slippers they give you to shower were brown they looked so sold and dirty so it just gave a bad vibe . But it wouldn’t stop me from staying there . The location is quite a hike from the train station you will need a water taxi direct if you have a lot of luggage .
Response from Federico on 14 Feb 2024
Thank you very much for this splendid review and for appreciating our beautiful residency! We are glad you loved your moments with us. Hoping to have you again with us soon! Kind regards, Reception

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel the perfect combination of class, charm, with several idiosyncrasies that go with a 700 year old building refitted for modern era. It's not perfect, it can't be, and that's part of the charm. The staff was excellent and the location is just far enough away from the hustle and bustle, but close enough to the main attractions. We would stay again.
Stayed 3 nights in Dec 2023
Response from Federico on 14 Feb 2024
Thank you very much for this splendid review and for appreciating our beautiful residency! We are glad you loved your moments with us. Hoping to have you again with us soon! Kind regards, Reception

6/10 Okay

Amber

Liked: Staff & service
Disliked: Property conditions & facilities
This hotel was rated as a 4-Star but it definitely was not. There were renovation projects going on and the restaurant was only open for breakfast. Renovation work is acceptable as long as I can't hear it in my room. Not being able to eat lunch and dinner there was definitely NOT acceptable. With all of the beautiful furnishings and being on the canal, this hotel could be a 5-Star hotel with renovations. The Murano glass art and lighting was fabulous. There were even chandeliers in my rooms! Amber Harrison
Stayed 1 night in Oct 2023
Response from Fede on 29 Dec 2023
Thank you for the review. We prioritize the well-being of our guests during their stay that's why we do renovations also to keep the historical building. We only have breakfast, but very close to our hotel, we have plenty of very good restaurants in Venician style. Hope to see you soon again in the future!

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from Fede on 29 Dec 2023
Thank you for the amazing review. We prioritize the well-being of our guests during their stay. Hope to see you soon again in the future!

10/10 Excellent

julia, Great Falls

Stayed 2 nights in Oct 2023
Response from Simon on 21 Nov 2023
Thanks so much

10/10 Excellent

Ben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time visitor, and lovely still after 20years.
Stayed 3 nights in Oct 2023
Response from Simone on 31 Oct 2023
Thanks so much

8/10 Good

Leon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was good, lots of good dining options in the immediate vicinity, walk to all the main tourist destinations, staff where great but best of all is the location on the grand canal, recommend the canal view room.
Stayed 3 nights in Sep 2023
Response from Fede on 25 Oct 2023
Thank you for the amazing review, we really appreciate that! Hope to see you again in the future!

8/10 Good

Florin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has 2rooms at ground level next to front desk and i was checked in one. While the room was nice and spacious, there should not be any rooms at ground level. Otherwise everything was great.
Stayed 3 nights in Oct 2023
Response from Fede on 19 Oct 2023
Thank you for the review!! Hope to see you again in the future!!

10/10 Excellent

Tiffany

Stayed 1 night in Sep 2023
Response from Simone on 5 Oct 2023
Thanks so much

10/10 Excellent

Kristen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel staff were very helpful and extremely friendly. I would definitely come back and stay longer next time.
Stayed 1 night in Sep 2023
Response from Simone on 2 Oct 2023
Thanks so much

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved this hotel on the Grand Canal.
This was an excellent hotel. It is right on the Grand Canal and in a great location that is easy to get to all the wonderful sites in Venice. The hotel staff was really great and very helpful. The room had a lot of old character and was very clean and comfortable. It was very quiet and an enjoyable stay.
Stayed 2 nights in Sep 2023
Response from Sergio on 22 Sept 2023
Thank you so much for the review, we really appreciate it.We hope to see you again in our beautiful hotel.

10/10 Excellent

Denis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased. Very happy. No problems. Wonderful view of the canal.
Stayed 1 night in Sep 2023
Response from Sergio on 21 Sept 2023
Thank you for your feedback. Hope to see you soon again.

8/10 Good

Michael F

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Sergio on 22 Sept 2023
Thank you so much for the review.

10/10 Excellent

ihab

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean , friendly staff and quite area in Venice
Stayed 4 nights in Aug 2023
Response from Federico on 8 Sept 2023
We really appreciate your beautiful review!! Hope to see you again in the future!!

10/10 Excellent

Danel

Stayed 1 night in Sep 2023
Response from Fede on 26 Sept 2023
We really appreciate your review!! And we hope to see you again in the future!!

8/10 Good

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area was nice and staff was friendly.
Stayed 3 nights in Aug 2023
Response from Simon on 27 Aug 2023
Thanks so much

10/10 Excellent

Thanabalasingam

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Positive: Room was nice and big to accommodate all 5 of us including baby. Staff were friendly and knowledgeable about the local areas and amenities. Negative: Room was on the 3rd floor with no lift access. Since the stairs are steep, it’s really tiring to climb towards the end of the day. There are no supermarkets or convenience store located nearby. (Closest one is about 20 min by walking)
Response from angelo on 20 Aug 2023
Thank you for your great review! Since this is a historical building an elevator can not be built so the stairs are the only option. We hope to see you again in the future!

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, good breakfast, amazing views
The hotel is a perfect location, only a few minutes from the Rialto bridge. Our room was big enough for a family of 4, and a good sized bathroom too. Drinks from the bar on the terrace on the Grand Canal was great (and very reasonably priced too!) good breakfast. Fab!
Stayed 3 nights in Aug 2023
Response from Fede on 23 Aug 2023
We really appreciate your beautiful review!! Thank you very much!! Hope to see you again!!

10/10 Excellent

Jake

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and best view there is of the Grand canal.
Stayed 1 night in Aug 2023
Response from Fede on 16 Aug 2023
We really appreciate your review, thank you very much!! Hope to see you again in the future!!

8/10 Good

Maureen, Lake Havasu City

Stayed 5 nights in Aug 2023
Response from Simon on 28 Aug 2023
Thanks very much

10/10 Excellent

mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Gem
Great position, great service, great recommendation by staff, highly recommended. We had canal view which made it very special.
Stayed 3 nights in Aug 2023
Response from Fede on 14 Aug 2023
We really appreciate your review!! Thank you very much we hope to see you again!!

10/10 Excellent

William

Stayed 1 night in Aug 2023
Response from Fede on 24 Aug 2023
We really appreciate your review!! Hope to see you again in the future!!

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service
Venice Stay
The hotel has a dock for water taxi which makes it very easy to get there. Location was good and lots of things near the hotel. The room was quite large and comfortable although the bathroom was quite small and very uncomfortable. This is a good choice of hotels.
Stayed 1 night in Jul 2023
Response from Fede on 30 Jul 2023
We really appreciate your review thank you!! Hope to see you again in the future!!

10/10 Excellent

Hardeesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Fede on 31 Jul 2023
We really appreciate your review!! Thank you very much we hope to see you again!!

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location on the Grand Canal. Wonderful service from the staff. The breakfast was delicious and very reasonably priced too. Clean and comfortable.
Stayed 1 night in Jul 2023
Response from Reception Sergio on 26 Jul 2023
Thank you for your feedback. It is very important for us. We really care about the cleanliness of our room and the goodness of our breakfast.We really hope to see you soon!ReceptionSergio

10/10 Excellent

Mark

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience!
Everything about this hotel was Great! The staff, the rooms, the breakfast, the views.
Stayed 3 nights in Jul 2023
Response from Reception Sergio on 26 Jul 2023
Thank you for your feedback. We really care about every detail to give a beautiful stay to our guests.We hope to see you soon!

10/10 Excellent

Debra

Stayed 2 nights in Jul 2023
Response from Simone on 25 Jul 2023
Thanks so much

10/10 Excellent

Coreen

Liked: Cleanliness, staff & service, property conditions & facilities
This was the best place to stay in Venice. It is on the water. You can take a water taxi there. It takes ten minutes. We walked from train station. It took 20 minutes. We like to walk and see things. The hotel is quaint. Air conditioned. Breakfast is 6 euros and well worth it. It has a terrace you can sit in and eat. They have another terrace opened all day and you can have drinks on it or bring your own. The staff was very helpful for anything g we needed. Our favourite place to stay.
Stayed 3 nights in Jul 2023
Response from Fede on 13 Jul 2023
Thank you very very much!! We really appreciate it and hope to see you again in the future!!

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay at San Cassiano
Stayed 3 nights in Jul 2023
Response from Fede on 13 Jul 2023
We really appreciate it, thank you very much, hope to see you again in the future!!!

10/10 Excellent

Yonell

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic rooms- nice size for a family of four. Staff go out of their way for you.
Stayed 2 nights in Jul 2023
Response from Fede on 5 Jul 2023
Thank you very much for the beautiful review!! Your opinion is very important to us!! Hope to see you again in the future!!

10/10 Excellent

Candice

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel on the grand canal. You can watch gondoliers from the back patio or from your room window. Amazing and friendly staff.
Stayed 2 nights in Jun 2023
Response from Sergio on 3 Jul 2023
Thank you for your feedback. We really appreciate it.We hope to see you soon.ReceptionSergio

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from Fede on 29 Jun 2023
Thank you very very much for the amazing review!! Your opinion is very important to us!! Hope to see you again in the future!!

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly and helpful staff, lovely balcony for evening drinks, great breakfast, clean rooms with good size private bathroom. Our water taxi dropped us off right at the hotel dock and walking everywhere was easy from the location. Service was excellent and staff went above and beyond.
Stayed 3 nights in Jun 2023
Response from Fede on 15 Jun 2023
Thank you very much for the beautiful review!! Your opinion is very important to us!! Hope to see you again in the future!!

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
At this hotel we stayed in the Grand Double Room with a canal view and I will say it was totally worth it. The room was gorgeous, the view was even more so. The staff were friendly and helpful with storing our bags until check-in. Would recommend.
Stayed 1 night in May 2023
Response from Simon on 3 Jun 2023
Thanks so much

8/10 Good

Paul

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in May 2023
Response from Simon on 24 May 2023
Thanks for the review

10/10 Excellent

ERHAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Authentic place. Right by the water. Nice breakfast, decent price.
Stayed 1 night in May 2023
Response from Simon on 22 May 2023
Thanks for the reviw

4/10 Poor

Cai

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We found 5 to 6 small worms in the bathroom again and again after rinsing them out while we were taking shower each time. We did not receive our VIP benefits that were promised to us. The room is very dusty and moldy, very tough for our son who has allergy. He has been suffering during our stay. We also found blood stains in bad sheet and pillow sheet.
Stayed 3 nights in May 2023
Response from Angelo on 21 May 2023
Thank you for your review. Kind regards.

8/10 Good

Vesna

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in May 2023
Response from Simone on 22 May 2023
Thanks for the review

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and staff were excellent. The only thing I would say it required was a little paint and plaster work on the front of the hotel next to the canal.
Stayed 7 nights in May 2023
Response from Simone on 16 May 2023
Thanks for the advice.

8/10 Good

ann

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old world style! No elevators just flights of stairs so if mobility is an issue this might not be an option. Some rooms are large some rooms with small staff overall is wonderful and the water taxi private one pulls right up at the dock
Stayed 1 night in Apr 2023
Response from Simon on 28 Apr 2023
Thanks for the review

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! Small, great location, and wonderful staff. Will recommend, and would definitely stay again!
Stayed 2 nights in Mar 2023
Response from Simone on 26 Mar 2023
Thanks so much

10/10 Excellent

Brianna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location and hotel we will stay here again and recommend
Stayed 6 nights in Feb 2023
Response from Giacomo on 8 Feb 2023
Thank you very much!

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay in Venice
Lovely hotel on the Grand Canal
Stayed 4 nights in Jan 2023
Response from Simon on 20 Jan 2023
Thanks for the nice words

10/10 Excellent

Maurice William

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and full of old world character and charm.
Stayed 3 nights in Jan 2023
Response from Simon on 20 Jan 2023
Thanks for the nice words

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location on Grand Canal. Good atmosphere and ambience. Pleasant and helpful staff.
Stayed 3 nights in Jan 2023
Response from Federico on 9 Jan 2023
Thank you very much for the beautiful review!! Your opinion is very important to us!! Hope to see you again in the future!!

10/10 Excellent

Christopher, Salem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are so many positive things to say about this hotel. In fact, this was my third stay and I plan to return. The location is perfect. It can be tough to navigate Venice with luggage but the hotel is a short walk from two vaporetto stops. It's a walk with some bridges but that is Venice! It is also situated close to active parts of the city but far enough away from them for a quiet stay. The décor is exactly what comes to mind when you think of Venice. The bathrooms are clean and decent sized. The water pressure is fantastic! The staff is always friendly and welcoming...I have come to know several of them by name. My only criticism is that the pillows are a little thin (I should have asked for another one which would have solved it so it's really my fault).
Response from Simon on 6 Jan 2023
Thanks a lot again Christopher

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Nice place. Right on the Grand Canal. Very clean.
Response from Simone on 28 Dec 2022
Thanks so much

10/10 Excellent

LADDIE JACOB, AUMSVILLE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well kept. It showed signs of age but wasn't a detractor. Marvelous staff, great breakfast. Very comfortable atmosphere.
Response from Simon on 3 Dec 2022
Thanks so much

10/10 Excellent

Jon, Panama City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff very friendly and helpful
Response from Simon on 2 Dec 2022
Thanks so much