- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved this hotel! The staff were incredible and the location was perfect. From check in, we were greeted with the kindest front desk staff. They seemed to genuinely want the guests to enjoy Venice. They gave detailed instructions on where we wanted to go and gave excellent recommendations for new places. The Portman stored our luggage while we were gone, brought us to our room, brought our additional requests, and overall went above and beyond to make sure we were comfortable and all our needs were met. They were simply the best. The icing on the cake was that the hotel was in a great location. It was so close to the main bus station (both land and water). We were able to quickly get to our hotel with luggage and then quickly explore the city with the water buses. The room itself was beautiful, clean, and nicely appointed. We wouldn’t hesitate to stay here again and I would definitely recommend it to anyone.