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Reviews of Elite Stadshotellet Västerås

4 out of 5
Elite Stadshotellet Västerås
Stora Torget 7, Box 19, Vasteras

Reviews

8.8

Excellent

Rating 10 - Excellent. 514 out of 1001 reviews" "
Rating 8 - Good. 380 out of 1001 reviews" "
Rating 6 - Okay. 82 out of 1001 reviews" "
Rating 4 - Poor. 15 out of 1001 reviews" "
Rating 2 - Terrible. 10 out of 1001 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel. We did experience a bad odor in the bathroom that they addressed when we brought it to their attention (from the shower drain?), but it seems odd the customer would have to note that (and it was back again to a lesser extent the next morning).
Stayed 1 night in Oct 2023

10/10 Excellent

Alex

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Location
This is a great place right in the center of town. Great breakfast too.
Stayed 3 nights in Sep 2023

10/10 Excellent

Jozef

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Ken

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Good
Response from Madeleine on 24 Jan 2023
Kära Ken, Tack så jättemycket för din fina feedback till oss på Elite Stadshotellet Västerås,Ni är hjärtligt välkomna tillbaka till oss!Med Vänliga Hälsningar,Madeleine, 1:a Receptionist

10/10 Excellent

Mark

Stayed 3 nights in Nov 2022
Response from Madeleine on 16 Mar 2023
Kära Mark, Tack så jättemycket för din fina feedback till oss på Elite Stadshotellet Västerås,Ni är hjärtligt välkomna tillbaka till oss!Med Vänliga Hälsningar,Madeleine, 1:a Receptionist

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022
Response from Madeleine on 23 Oct 2022
Kära gäst,Tack så jättemycket för din fina feedback till oss på Elite Stadshotellet Västerås.Ni är hjärtligt välkomna tillbaka till oss!Med Vänliga Hälsningar, Madeleine, Receptionen

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2022
Response from Madelene10 on 14 Sept 2022
Kära John,Tack så jättemycket för din fina feedback till oss på Elite Stadshotellet Västerås.Ni är hjärtligt välkomna tillbaka till oss!Med Vänliga Hälsningar,Nellie, 1:a Receptionist

10/10 Excellent

Emma

Stayed 1 night in Aug 2022
Response from Receptionen on 10 Sept 2022
Kära gäst, Tack så jättemycket för din feedback till oss på Elite Stadshotellet Västerås, Ni är hjärtligt välkomna tillbaka till oss! Med Vänliga Hälsningar, Madeleine, Front Desk

10/10 Excellent

Roxanna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022
Response from Madelene10 on 4 Jul 2022
Kära Roxanna, Tack så jättemycket för din fina feedback till oss på Elite Stadshotellet Västerås. Ni är hjärtligt välkomna tillbaka till oss! Med Vänliga Hälsningar, Nellie, 1:a Receptionist

10/10 Excellent

Gary

Stayed 4 nights in Apr 2022
Response from Receptionen on 7 May 2022
Tack Gary för din feedback. Välkommen tillbaka! Med vänliga hälsningar Receptionen

10/10 Excellent

Van

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2022
Response from Madelene10 on 3 May 2022
Kära Van, Tack så jättemycket för din fina feedback till oss på Elite Stadshotellet Västerås, Ni är hjärtligt välkomna tillbaka till oss! Med Vänliga Hälsningar, Nellie, 1:a Receptionist

8/10 Good

Esther

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Madelene10 on 16 Nov 2021
Kära Esther, Tack så jättemycket för din fina feedback till oss på Elite Stadshotellet Västerås. Ni är hjärtligt välkomna tillbaka till oss! Med Vänliga Hälsningar, Nellie, 1:a Receptionist

10/10 Excellent

Stefan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stayover
No parking free. Had to find alternatives. Otherwise ok
Stayed 1 night in Oct 2021
Response from Madelene10 on 3 Nov 2021
Dear Stefan, Thank you very much for your nice feedback to us at Elite Stadshotellet Västerås. You are warm welcome back to us! Sincerely, Nellie, 1st Receptionist

8/10 Good

Carl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
My third time at the hotel. Staff were extremely friendly and welcoming. My only complaint was that the bed was extremely hard and sleep was not good.
Stayed 1 night in Oct 2021
Response from Madelene10 on 27 Oct 2021
Dear Carl, Thank you very much for your nice feedback to us at Elite Stadshotellet Västerås. You are most welcome back to us! Sincerely, Nellie, 1st Receptionist

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere in the historic building, friendly staff, nice breakfast area
Stayed 3 nights in Dec 2020
Response from Madelene10 on 3 Jan 2021
Dear guest, Thank you very much for your nice feedback to us at Elite Stadshotellet Västerås. You are warm welcome back to us! Best Regards, Nellie, 1st Receptionist

8/10 Good

Reg

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A decent hotel conveniently located in the town
I like the hotel and have stayed here every time when visiting the city. The attached pub/bar is great with decent, simple food and a VAST array of beers to choose from. I think it's now time for me to try somewhere new for my next visit; not because of anything negative about the hotel; it's just time for a change.
Stayed 2 nights in Oct 2020
Response from Madelene10 on 3 Nov 2020
Dear Reg, Thank you so much for your feedback to us, Elite Stadshotellet Västerås. You are warm welcome back! Kind Regards, Nellie, Front Desk.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from Madelene10 on 22 Aug 2020
Kära gäst, Tack så jättemycket för din fina feedback till oss på Elite Stadshotellet Västerås. Ni är hjärtligt välkomna tillbaka! Med Vänliga Hälsningar, Nellie, 1:a Receptionist

10/10 Excellent

Stefan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020
Response from Madelene10 on 11 Aug 2020
Kära Stefan, Tack så jättemycket för din fina feedback till oss på Elite Stadshotellet Västerås. Ni är hjärtligt välkomna tillbaka till oss. Med Vänliga Hälsningar, Nellie, 1:a Receptionist

6/10 Okay

Shiliang

Business traveller
Liked: Cleanliness
Stayed 1 night in Jul 2020
Response from Madelene10 on 9 Aug 2020
Kära Shiliang, Tack så jättemycket för din fina feedback till oss på Elite Stadshotellet Västerås. Ni är hjärtligt välkomna tillbaka till oss! Med Vänliga Hälsningar, Nellie Receptionen

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in the area, great location and friendly staff and great service as always.
Stayed 1 night in May 2020
Response from Madelene10 on 24 May 2020
Hi Robert We are glad to hear that you liked the hotel Elite Stadshotellet Västerås. We want to welcome you back. Regards Patricia 1:a Receptionist

4/10 Poor

Marianne

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2019
Response from Madelene10 on 11 Jan 2020
Tack Marianne för din feedback. Välkommen tillbaka! Med vänliga hälsningar Jessica Juhlin, Driftschef Elite Stadshotellet Västerås

8/10 Good

Gunnar

Stayed 3 nights in Dec 2019

8/10 Good

Maurice

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Madelene10 on 29 Nov 2019
Tack för din feedback. Välkommen tillbaka! med vänliga hälsningar Jessica Juhlin, Driftschef Elite Stadshotellet Västerås

8/10 Good

Maurice

Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019
Response from Madelene10 on 24 Oct 2019
Tack för din feedback. Välkommen tillbaka! Med vänliga hälsningar Jessica Juhlin, Driftschef

10/10 Excellent

Len, Brisbane

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property has a nice Swedish feel and is in a very convenient location... one of my favourite hotels in Västerås.
Stayed 4 nights in Oct 2019
Response from Madelene10 on 19 Oct 2019
Thank you for the great feedback. Welcome back. Best regards Jessica Juhlin, Operations manager

10/10 Excellent

L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good experience
Very pleasant hotel, staff very friendly and service minded
Stayed 2 nights in Sep 2019
Response from Madelene10 on 24 Sept 2019
Dear L, We are glad to hear that you liked our hotel. Welcome back to Elite Stadshotellet Västerås Best Regards Patricia 1:a Receptionist

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

jonas

Business traveller
Liked: Property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

svante

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Isabelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Anna-Lena

Stayed 1 night in Jan 2024

10/10 Excellent

Claes

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Carolina

Disliked: Cleanliness
Stayed 1 night in Dec 2023

8/10 Good

Anneli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trevligt hotell
Bra på alla sätt men otäta fönster i kombination med kyla ute gjorde tyvärr att det drog kallt på rummet.
Stayed 1 night in Jan 2024

10/10 Excellent

Liselott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Annica

Alltid lika bra på Elite i Västerås!
Stayed 1 night in Dec 2023

10/10 Excellent

Eva

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Torleif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Ann-Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Städningen var stor del bra. Låg dock rester av en portionssnus på mattan 😞
Stayed 1 night in Dec 2023

8/10 Good

Maja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Björn

Travelled with family
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugnt och skönt hotell
Stayed 2 nights in Dec 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Henrik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023