Lounge

Reviews of Hotel Les Jumeaux Courmayeur

4 out of 5
Hotel Les Jumeaux Courmayeur
Strada Regionale 35, Via delle Volpi (Funivia), Courmayeur, AO

Reviews

7.4

Good

Rating 10 - Excellent. 68 out of 312 reviews" "
Rating 8 - Good. 128 out of 312 reviews" "
Rating 6 - Okay. 66 out of 312 reviews" "
Rating 4 - Poor. 34 out of 312 reviews" "
Rating 2 - Terrible. 16 out of 312 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk to pedestrian streets, with shopping and dining. Also walk to start of TMB. Beautiful view from our room of the mountains.
Stayed 1 night in Aug 2023

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Adolfo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay with great bed.
Stayed 1 night in Aug 2023
Response from The Management on 4 Sept 2023
Dear Guest,Thank you for choosing us and for taking the time to write your review.We look forward to seeing you soon in our hotel.Regards

2/10 Terrible

Douglas

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property manager charged us a large fee for a 3rd person despite us having booked a triple room. They admitted that if we had stated 3 persons at the time of booking, there would be no charge, but since we arrived with 3 and our Expedia booking said 2 persons they had to charge us per "hotel policy". Completly ridiculous. Just looking for ways to gouge guests. Property run down...tub faucet broken, bathroom door wouldn't open all the way as it hit the uneven floor. Rude staff. Lots of other good hotels nearby. Find another.
Response from The Management on 1 Sept 2023
Dear Guest,you have purchased a stay for two people paid directly on the spot.Your balance reservation directly at the hotel requires the extra payment of the person not included in the reservation.For this reason, you have been asked to pay the discounted difference by applying a third adult bed reduction on the official rate based on what you have already paid as per the terms of use of your reservation.Greetings

6/10 Okay

Cathy

Travelled with family
Liked: Amenities
Our room was a separate building from main building. It was So hot in August and there was no air conditioning or fan. We had to walk down 30 steps outside to get our luggage to our room with such extreme heat. The baggage porter could have taken us down the garage elevator to our rooms, but he didn’t. Inexperienced porter! Our room backed on to a highway so sleeping with doors open wasn’t a great experience. Courmayeur is a beautiful place to visit, however I don’t think I would return to that hotel.
Stayed 2 nights in Aug 2023

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptionally helpful and accommodating.
Stayed 2 nights in Aug 2023
Response from The Management on 25 Aug 2023
Dear Guest,Thank you for taking the time to write this review and for being our kind guest.Regards

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was close to everything, easy walk to restaurants, shopping and bus station.
Stayed 1 night in Aug 2023
Response from The Management on 23 Aug 2023
Kind AngelaThank you for taking the time to leave us this welcome and appreciated review.The Les Jumeaux staff hopes to see you again soon as our kind guest.regards

8/10 Good

Eddie

Stayed 1 night in Jul 2023
Response from The Management on 15 Aug 2023
Gentile Ospite,la ringraziamo per la preferenza mostrataci,siamo felici si sia trovata bene con noi e del tempo che ha voluto dedicarci per dimostrarci il suo apprezzamento.In attesa di averla presto come nostra gradita ospite,Saluti

10/10 Excellent

claire

Stayed 1 night in Jul 2023
Response from The Management on 15 Aug 2023
Gentile Ospite,la ringraziamo per la preferenza mostrataci,siamo felici si sia trovata bene con noi e del tempo che ha voluto dedicarci per dimostrarci il suo apprezzamento.In attesa di averla presto come nostra gradita ospite,Saluti

10/10 Excellent

Sheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly would stay again
Our stay was fantastic. Hotel staff very friendly and accommodating. They even took dirty laundry at checkin late afternoon and gave us late check out the next day.
Stayed 1 night in Jul 2023
Response from The Management on 11 Jul 2023
Dear Sheryl,It is a pleasure to know that you enjoyed our hospitality, all the Les Jumeaux staff thanks you for being our welcome guests and look forward to your next vacation.

8/10 Good

Tanya, Las Vegas

Travelled with family
Liked: Cleanliness, staff & service
This property definitely needs an update, it is clean but dated and there area parts of the common area that area damaged and feel unpleasant. The furniture in the rooms is dated as well, but the beds are comfortable and the linens and towels are clean! You can walk to the gondola but unfortunately you can't ski in. You have to come back with the gondola which was a huge disappointment for me. This is not a ski in property. You can walk to the pedestrian area, they offer covered parking and overall we had a good experience. Rooms are warm, unlike another property we stayed at the week after.
Stayed 4 nights in Feb 2023

10/10 Excellent

Ella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay will be visiting again perfect loca
Thank you to all the staff at the hotel they went open beyond exceptional really enjoyed our stay thank you so much nothing was too much trouble upgrade until the fifth floor will be back next year right next to the lift great we can skiing Merry Christmas to all the staff in the breakfast room reception and cleaners Janine Chamberlain
Stayed 6 nights in Dec 2022

10/10 Excellent

Feng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

10/10 Excellent

Kathy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Helen

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the proximity to the Courmayeur ski lift. The lunches and dinners were delicious: excellent chef and very attentive and friendly waiters. Unpretentious lodgings and low-key environment. Very good value for the money.
Stayed 8 nights in Feb 2022

8/10 Good

Stewart

Travelled with family
Liked: Cleanliness, staff & service
Great location and good value hotel
Great location and good value hotel in the heart of beautiful Courmayeur. Adjacent the gondola and a short stroll in to the town centre. Extremely attentive staff. Bedrooms are a little dated and one or two simple improvements would benefit them (shower heads/mattresses etc) but as ski hotels go it’s perfect. Parking in this town is also a massive bonus but it not free so factor that in
Stayed 5 nights in Feb 2022

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2022

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
We had a family room for 4 with a balcony and mountain view. Plenty of space with 2 rooms that were clean and very comfortable. Room was made up every day and the large double bed was very comfortable. Had a fridge which was great for drinks and snacks. Location is ideal for the gondola which is a 2 minute walk down the hill and takes you up to the ski area at plan checrouit. There is a ski hire shop right opposite the hotel where you can book skis etc and then you collect and leave them in the main shop up in the ski area so very convenient and can get 10% off if ask in hotel. It is a 5 minute level walk down into the town where there are plenty of places of to eat. Breakfast in hotel was great and staff were brilliant and friendly. We didn't have dinner so can't comment on that. All in all would recommend the hotel.
Stayed 5 nights in Jan 2022

8/10 Good

PAM

Travelled with family
Liked: Cleanliness, staff & service
We stayed at the lower portion of the hotel near the ski lift and it was very dated but comfortable, great view of the mountain, had a nice balcony. A little out of town but easy walk.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very close to the ski lift ,friendly helpful staff Shower not strong , hot water not always available
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little hotel, well located for the ski lifts and a 5 minute walk into town. Some small shops and restaurants close by. All the staff were very friendly and helpful. Rooms were clean and good size. Nice bar and reception area. Good breakfast. Will definitely go back next year.
Stayed 3 nights in Feb 2020

10/10 Excellent

Miia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly staff!!!
Great place to stay, easy access to cable car. Fantastic reception =) always so helpful, same for all staff. Would choose again.
Stayed 5 nights in Jan 2020

8/10 Good

Nessrin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Seval

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019

10/10 Excellent

Stanley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mid TMB hike. Close to food and shopping, hiking Hotel had great breakfast and dinner .
Stayed 1 night in Sep 2019

8/10 Good

Eddie

Liked: Cleanliness, staff & service
A great place to stay in Courmayeur
I had a great stay. The room was spacious and the breakfast buffet was much better than other places in Italy. Plus they were so kind to hold onto my suitcase while I hiked the Tour du Mont Blanc and they even had it waiting for me in my room. The only downsides are that the decor/finishes are a little dated. And the bed is not comfortable.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to city center. Clean quiet and breakfasts included
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a budget room, and was very good value for that. It was very clean and had all that we needed. We were made aware from the start that it was in a different building. The breakfast was very good. The staff were outstanding, really going out of their way to help us to book things to do and to get discounts on the Skyway and the Spa.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had difficulty finding the hotel, even though we knew more or less where it was. We couldnt see any sign driving past and the road was so busy we could not park. We did find by chance the garage entrance but again there was no clear sign and a nearby helpfull lady resident confirmed that it was indeed the Hotel Jumeaux. Unfortunately our excellent room proved noisy as it had an adjoining room with connecting door, the occupants of which had a barking dog, came in at 1am and talked loudly. But that is bad luck, not the fault of the hotel. However, we would recommend the hotel, the breakfast was one of the best we have ever had.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4th time staying at this Hotel. Great location with fantastic friendly staff. Overall Great value.
Stayed 4 nights in Feb 2019

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort
Good location near to main cable car, easy walk into town, with some local bars for a drink after coming back down the mountain. Staff friendly, good breakfast but rooms could do with a make over as they are looking a bit tired. I've stayed there several times for skiing trips over the past 5 years & would go back.
Stayed 3 nights in Jan 2019

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and friendly staff
Great location for ski lifts and town. Very friendly helpful staff. Relatively basic rooms. Fine for skiing where all you want to do is sleep in them. Could hear road news and piano bar quiet clearly from the front at the 5th floor. Did not worry us as super tired from skiing
Stayed 7 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Slightly tired timeshare orientated hotel - but in a great location, with adequate and clean rooms and an excellent breakfast service (rare in Courmayeur). Staff were helpful and bar service was attentive. It was Christmas - so lots of kids and family activities in the lobby / reception area. Good parking in the basement at a price). Dog friendly at the same daily rate. Given the prime location, I felt this hotel was good value overall.
Stayed 7 nights in Dec 2018

8/10 Good

geraldine, england

Liked: Cleanliness, staff & service, property conditions & facilities
Good convenient hotel however the address we were given and the precise name of the hotel were in exact and mislead the sat nav which was irritating
Stayed 1 night in Aug 2018

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

6/10 Okay

carol, norfolk uk

Liked: Cleanliness
Disliked: Room comfort
Okay for stopover
Lovely frontage but the rooms could do with updating to include air conditioning ,and decor to be lighter. Staff in reception helpful . Tried the restaurant waited too long for a menu think they forgot about us asked for one , ordered dinner,The main meal came out as we were having starter buffet far too quickly.They seem to want to get the meals over and done very quickly .meal okay .They forgot dessert . We were out within an hour . didn’t live up to what the hotel said in their website . Next day breakfast was very relaxed no rush and was to a good standard.
Stayed 1 night in Jul 2018

6/10 Okay

Paul

Liked: Staff & service
Summer2018
Needs a refresh.
Stayed 1 night in Jul 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A delightful Hot
My son and I received a most warm and hospitable reception from the hotel The hotel is the best placed for access to the cable car, which in skiing season is a major consideration. My one small and tiny moan would be a lack of any English speaking channels on the cable TV - but that also had the upside of a week away from the world’s lunatics!

8/10 Good

pv, london

Liked: Cleanliness, room comfort
Mountain view
The hotel is a bit dated but has all the comfort you’d expect. It’s very convenient for the main cable car to the pistes which is right next door. Walking into town takes 10minutes. After a heavy night snow fall the outdoor car park was well managed and no one had issues getting out with their Car. Our room had a great view of the mountain
Stayed 3 nights in Feb 2018

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient friendly hotel
Excellent location right by the cable car. Very friendly welcome from reception staff who were helpful throughout our stay. Rooms are fairly basic, but perfectly comfortable and plenty of hot water for welcome baths after a day skiing. Best bit of breakfast was the fresh fruit juice, squeezed to order from oranges, mandarins, kiwi, lemons, ginger and more.
Stayed 3 nights in Feb 2018

10/10 Excellent

Simon, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant location - Ski weekend
Both the ski lift and town centre and on your doorstep. The hotel and its staff were excellent.
Stayed 2 nights in Feb 2018

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Horrible hotel
Horrible service, horrible bed, bad breakfast, rude staff, way over-priced, a strange smell in the room.
Stayed 3 nights in Jan 2018

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine hotel in great location
Friendly, efficient staff, comfortable hotel, great location, fine breakfast
Stayed 1 night in Sep 2017

8/10 Good

alex

Liked: Cleanliness, staff & service
Nice hotel but building sites close by.
Nice hotel. Great value, but building sites were noisy duing th day. Handy location just out of the centre.
Stayed 1 night in Aug 2017

2/10 Terrible

Christopher

Disliked: Property conditions & facilities, room comfort
Not 4 stars
This hotel cannot be called "4 stars". I have stayed at hostels and refuges better than this. The communal areas, as well as rooms are old, dated and not well maintained. Staff were generally unfriendly. There is no air conditioning making it especially uncomfortable with temperature in the high 20's. Breakfast was decent. Specifically regarding the room I stayed in - Classic Double/Twin: - Room smelt like a wet dog. - Tap in bathroom sink dripped the whole stay. - Shower head when adjusted in height kept sliding back down as mechanism to tighten was broken. - Mould in the bathroom and several cracked tiles. - The live "entertainment" in the reception area goes quite late in the night and can be heard loud and clear in the room, not just the music and singing, but also the movement of chairs and people above. Made worse if you open the balcony door in the hope of some fresh / cool air. - The "minibar" fridge was mouldy inside. - The advertised "city views" were of the building next door.
Stayed 2 nights in Aug 2017

8/10 Good

Adi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in Courmayeur
The team was great and very flexible with our requests.
Stayed 2 nights in Jun 2017

8/10 Good

d & j, manchester

Liked: Cleanliness, staff & service, room comfort
Great location for the ski cabin
Great location very close to the ski cabin. Great breakfast with meats cut for you and fresh juice squeezed. Large rooms which are comfortable and have all the basic amenities. Close to the town centre and its bars and restaurants.