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Reviews of AZZ Peñafiel Las Claras Hotel & Spa

4 out of 5
AZZ Peñafiel Las Claras Hotel & Spa
Plaza De Los Comuneros, 1, Penafiel, Valladolid

Reviews

9.0

Wonderful

Rating 10 - Excellent. 140 out of 228 reviews" "
Rating 8 - Good. 67 out of 228 reviews" "
Rating 6 - Okay. 12 out of 228 reviews" "
Rating 4 - Poor. 7 out of 228 reviews" "
Rating 2 - Terrible. 2 out of 228 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Ruth, Delray Beach

Travelled with family
Liked: Cleanliness, staff & service
The hotel was beautiful, clean, staff attentive. But one of the main reasons I booked here was for the indoor pool. Sad to say, no indoor pool, just a wading pool for spa. It was disappointing. But the hotel is well located.
Stayed 2 nights in Feb 2024

6/10 Okay

Alicia

Travelled with group
We had a few things that happened… a wedding in the courtyard, it was so loud we could not sleep until after midnight. We lost all water pressure on Monday morning, so we could not shower. Small things made it uncomfortable… 1) no kettle/coffee in the room 2) the shower smelled strange and was very slippery 3) the staff would smoke and chat out our back window, at all hours.
Stayed 4 nights in Oct 2023

10/10 Excellent

Acisclo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Oskar

Stayed 1 night in Aug 2023

10/10 Excellent

paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a great hotel
The hotel is stylish & up-market. it has a lovely swimming pool area. The rooms are very clean and comfortable. reception staff were very pleasant and helpful. The pool bar was closed which was a shame during the daytime heat . The service in the restaurant was a bit slow but the food was very good and not overly priced. We would definitely stay here again as the hotel is very central and the town of Penafiel is lovely
Stayed 1 night in Jul 2023

8/10 Good

Dan

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
People and owner very nice. Town and surrounding area looks like tumble weeds in Texas in the 18th century. Restaurants are hard to come by. No activities, despite what expedia states (said water sports on Duoro - which the hotel isnt even on the Duoro and they dont offer any). It is a beautiful renovated convent with a nice pool(but closes sharply at 8pm) and a Spa which is open random days and isnt open in the evening. Restaurant in hotel is decent but service is slow unless you are with a group that pre-ordered food. Staff very nice. Breakfast is very good.
Stayed 3 nights in Jul 2023

10/10 Excellent

Ann

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A beautifully restored old convent with lovely bar, dining and sitting areas. Pool looked good but was too cold weather to think about using! Excellent value and a short walk to centre of old town. Plenty of parking around the property.
Stayed 2 nights in Jun 2023

10/10 Excellent

Sebastian

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Always a pleasure to stay there, our go to place when visiting La Ribera.
Stayed 1 night in May 2023

10/10 Excellent

Iraida

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful old building converted into hotel. Comfortable bed, bathroom. Very friendly staff. Delicious breakfast.
Stayed 2 nights in Mar 2023

10/10 Excellent

Edgar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

8/10 Good

yissel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

10/10 Excellent

Adriana

Stayed 1 night in Nov 2022

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Lovely hotel town a little sleepy but ok on the weekend also some lovely wine from the region
Hotel center
Stayed 2 nights in Sep 2022

10/10 Excellent

ELENA

Stayed 1 night in Oct 2022

8/10 Good

Lorena

Stayed 1 night in Aug 2022

8/10 Good

Diana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully restored convent. Very spacious. Parking on site.(fee) Very disappointing to find outdoor pool unavailable in June when temperature in thirties. Good buffet breakfast. Pleasant terrace.
Stayed 2 nights in Jun 2022

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wine distric Ribera del Duero.
Great place in the center with a nice view and a cool old convent as a hotel.
Stayed 2 nights in Jul 2021

10/10 Excellent

Bradley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
Beautiful hotel with a spiritual history. The staff was exceptionally nice and welcoming.
Stayed 1 night in Jul 2021

10/10 Excellent

Walter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property and the facilities were superb.
Stayed 2 nights in Mar 2020

10/10 Excellent

JorgeUruguay, Montevideo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excelentes instalaciones, servicio y atención del Personal muy bueno.
Stayed 1 night in Aug 2019

10/10 Excellent

Sebastian, Odenton, MD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located if following the wine route. Clean, good service, great food, nice staff.
Stayed 1 night in Aug 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel and great value
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An awesome place to stay from every aspect. Excellent location for those seeking a great wine tasting experience in the prime region of Ribera del Duero...many Bodegas to visit along with historic sites.
Stayed 4 nights in May 2019

8/10 Good

John

Liked: Cleanliness, property conditions & facilities, room comfort
Well located for Protos visit.
Centrally located for main bodegas unfortunately the menu is limited and would not suit all tastes
Stayed 1 night in Sep 2018

8/10 Good

Rachel

Great location for touring Ribero Del Duero wine
This hotel has a lot of great qualities... good location for touring the regional wine bodegas, helpful staff who can book tours, beautiful view of the castle above town, lovely garden with pool, and a nice restaurant/bar with seating in a very charming courtyard. They have an indoor pool and spa, too, but we didn’t use them. The only reason that I didn’t give 5 stars Is that the room itself was rather dull. Plainly decorated, bed was hard, and our room didn’t have a window that you could look out of... just a skylight. Still, I’d definitely recommend it... just maybe splurge for a nicer room.
Stayed 2 nights in Sep 2018

2/10 Terrible

Laura

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Surprise charges.
The town and hotel are gorgeous. Unfortunately they’re not all they advertise to be, as they advertise to be a “spa hotel”. It took me a week of back and forth emails only to be told their Spa “technicians” weren’t available for massages or treatments Sunday, Monday or Tuesday. When I complained they said they would reserve one hour of exclusive use of their spa services (jacuzzi, sauna, etc) to which we agreed. No one mentioned this would have any additional charges. When we got there there’s were 6 other people with “exclusive” access at the same time, so we were only there for about 20min before it got uncomfortable the left. At checkout we got hit with a 44 euro charge worth of “spa services”. I told the staff this hadn’t been disclosed to us and she refused to remove the charge. Horrible customer service! We also asked for an iron, which they didn’t have available. The staff offered to iron a couple of shirts for us then got us with yet another surprise charge at check out. A true shame as the town and hotel are very beautiful.
Stayed 2 nights in Aug 2018

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Penafiel
Great.
Stayed 2 nights in Jul 2018

10/10 Excellent

Rui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, very well located
Stayed 1 night in Jun 2018

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was convient and easy to find. The parking was great and the room was lovely and very large. WiFi was reliable and overall great.
Stayed 1 night in Nov 2017

10/10 Excellent

Manolo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great experience, really nice hotel with an excelent service
Stayed 2 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Overall, very enjoyable. However slow arrival of food from the kitchen let the service down. Also the unreliability of opening times from restaurants in Penafiel was a problem. It could be a great location for enotourism if it lifted its game

8/10 Good

Karen, Pompano Beach FL

Liked: Cleanliness, staff & service, room comfort
A relaxing hotel in a little town
Breakfast and free parking was included

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a convenient location, very helpful staff.

10/10 Excellent

noah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay
Nice hotel in a nice location.

8/10 Good

Iain, Bothwell Scotland

Liked: Cleanliness, property conditions & facilities, room comfort
Our Spain trip
Need more smiley happy staff the hotel was superb but felt that some staff were a little grumpy

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Great Building location, service could be improved
some aspects of the Hotel are not of the level of a 4 star Hotel, specifically the Interior Design of the Reception, Lobby, Breakfast Room, and some furniture on the Common areas . The Staff was not very pleasing, and the quality of the breakfast was under the levels of other 4 star hotels in Spain

10/10 Excellent

Paulo, Brighton, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great location, crap spa
The hotel is great, staff is super friendly. The restaurant is absolutely amazing - creative food combinations and superb wines. The only thing to watch out for is the spa, which is nowhere as good as advertised.

10/10 Excellent

Selena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2024

10/10 Excellent

Ruan

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Dec 2023

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente opção em Peñafiel
Local histórico incrível de frente o Castelo
Stayed 1 night in Dec 2023

10/10 Excellent

Cristina

Stayed 2 nights in Dec 2023

10/10 Excellent

Andrés

Stayed 1 night in Dec 2023

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities
Nice ambiente
Stayed 1 night in Nov 2023

10/10 Excellent

Evandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Paloma

Stayed 1 night in Oct 2023

4/10 Poor

Ronny

Travelled with group
Disliked: Staff & service
Onvriendelijke receptioniste, buiten zwembad gesloten eind september terwijl het ruim 30 graden was
Stayed 2 nights in Sep 2023