Vaitele Holidays from NZ$1,290

We stayed there for 12 nights, great area as it’s close to everything and easy access. Great customer service and the staff are very helpful and supportive. Overall our stay was good apart from having a mouse running around in our room. It must’ve been there since our first day but only manage to capture a small video of it to prove there’s one in our room. Staff were quick to move us to another room and the little rascal was caught the following morning. Overall was ok, but wouldn’t stay there again MAYBE????

The room was a little dated and could do with a spruce up, the night we checked in was very hot and the air-conditioning was not on so the room was very hot which was not pleasant after a long drive from the aiport. I would say the photos on the website felt a little misleading for the room we got. Dirty in the corners of the room and in the bathroom. However our house keeping lady Faanati was lovely and after the first night she kept our room much cleaner. The breakfast options were a little disappointing not enough fresh fruit but perhaps this was a seasonal thing. The main resort areas are beautiful and feel like a luxury resort and the staff are great, i just think the Ocean view king room we were in was over priced given it was not what we thought we were getting. Would definitely look at different room options if i go again.

Internet access is average but roaming is even worse. Food options are generally very good and the staff friendly.

Return to paradise really is a beautiful place. It is remote but easy to get transport if need anything. Down side were charges that shouldnt be on bill so its good to check daily. To resolve. We had missing charges and extra charges we didnt have. Massgae lady Va is superb. Manicure was poor and not what stated. The lady knew she didnt provide full service. They confirmed and advised would update the billing sheet. At paying bill they hadnt updated as promised, so that was issue at paying the bill. Lady at desk handled it extremely well considering unable to verbally verify. She only by her sheet. We had write a note of what happened. Room service were very lovely and more than happy to help with any requests. Place is indded a place of relaxation and rejuventuon and things to do if you wish.

Not much on the menu, fairly basic food, but drinks okay, there one bar/restaurant. Rooms nice enough with comfortable beds and furnishings good, just in need of a little maintenance, e.g.basin tap wonky, shutter in bathroom broken and the bathroom is too dark. Otherwise a fine Hotel.