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"End of the year they didn’t really care about the guests much at all. It was actually quite funny. The staff had a shocking ability to not say any words to people when you talked to them."

"Great breakfast, very good staff"

"Very friendly, helpful staff. Excellent location. Easy parking. Great amenities. Very clean!"

"the location, rooms and staff are great"

"Bathroom and shower were clogged"

"Fabulous river front resort, away from the main village so private, peaceful, and great place for a romantic weekend. The makoto restaurant on site is a must visit, it was exceptional."

"We had a wonderful stay at this hotel and truly felt taken care of from beginning to end. One of the standout features was the valet service that offers complimentary drop-off and pick-up within a 5-mile radius,such a thoughtful and convenient touch that made getting around effortless. The hotel itself is impeccably clean, modern, and beautifully designed. Every space feels intentional, stylish, and welcoming. The entire staff was incredibly kind and attentive, especially the valets and concierge team. They went above and beyond, taking the time to offer great recommendations and explain everything in detail those personal touches really made a difference in our experience. Our room had a stunning mountain view, which made our stay even more special. The location is also perfect, allowing easy access to both villages, which we loved. Small details like the complimentary s’mores by the fire pit added such a cozy and memorable touch. If there’s anything to improve, it would be the shower pressure, which was a bit low, and for personal preference, the pillows were too soft and the mattress a bit firm. However, the slippers and robes provided were a lovely bonus that added to the comfort. Overall, it was a fantastic stay, and we would absolutely return. Highly recommended!"

"Location has easy access to Vail Village and lifts. Hotel staff was friendly, professional, and helpful. Stay reminded me of stays I've had in Europe. Also had a nice view from my room."

"Very nice stay"