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Reviews of Vail Racquet Club Mountain Resort

3.5 out of 5
Vail Racquet Club Mountain Resort
4695 Vail Racquet Club Dr, Vail, CO

Reviews

8.8

Excellent

Rating 10 - Excellent. 619 out of 1112 reviews" "
Rating 8 - Good. 333 out of 1112 reviews" "
Rating 6 - Okay. 95 out of 1112 reviews" "
Rating 4 - Poor. 46 out of 1112 reviews" "
Rating 2 - Terrible. 19 out of 1112 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were wonderful. Apres Ski was very busy on Friday night, Apr 5.....NCAA tournament. Beers were excellent, staff was quick food was OK. $130 gets you 2 16 oz Vail Brewing beers, 2 topo chicos NA, fries, crab salad sandwich loaded with mayo, medium plain salad, pork green chile stew (kindof). Health center is huge. Everything is aged. 200/night was a great price for vail. Right on the shuttle route. Doubletree highline was the same price for a room. But nothing else was less than 350. Would I stay there again? Price matters, so yes.
Stayed 2 nights in Apr 2024
Response from Chad on 8 Apr 2024
Hi, Kevin! Thanks so much for choosing Vail Racquet Club for your accommodations, and leaving us, and Apres Cafe, a review. As the restaurant is a separate entity we'll be sure to pass along your comments to their ownership. We hope to see you again in the future! Take care.

10/10 Excellent

Naama

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Rich Bell Reservations Manager on 7 Apr 2024
Thank you for choosing the Vail Racquet Club, and also taking the time to leave us a review. We appreciate it! Come see us again! Take care.

4/10 Poor

Robin Duvall

Disliked: Cleanliness, property conditions & facilities
Stayed 6 nights in Mar 2024
Response from Kim Rediker, General Manager on 5 Apr 2024
Dear Robin Duvall,I'm sorry to hear that you did not have a good stay with us. I would love to hear about any issues you may have had that led to this less-than-stellar review. We truly strive for all of our guests to have a great experience, and I'd love the opportunity to try to remedy whatever it is that was disappointing for you. Please don't hesitate to call and ask for me specifically so that we can discuss. Thank you!

10/10 Excellent

Victor

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great experience, I would definitely stay here again.
Stayed 5 nights in Mar 2024
Response from Kim Rediker, General Manager on 29 Mar 2024
Thank you, Victor, for the wonderfulreview. Our team really values feedback and to hear that your experience was great warms our hearts. We hope to see you again soon!

10/10 Excellent

Siobhan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice unit and property with good access to transportation
Stayed 3 nights in Mar 2024
Response from Kim Rediker, General Manager on 28 Mar 2024
We love our proximity to the FREE Town of Vail bus system (the largest free system in North America). Thank you for noting this amenity, and we're glad you enjoyed your unit and stay. See you soon!

8/10 Good

Kristen

Travelled with family
Liked: Cleanliness, property conditions & facilities
Sweet and quiet property! Didn’t get to pool nor hot tubs, but they looked very nice. Loved restaurant - food and drinks were really good - and nice talking with owners! Seems it would be lovely to stay at VRC in warmer weather. Had a problem with bed, but staff was very responsive and made up for it. I’d recommend talking directly with staff to book unit most suitable for your party rather than booking through travel site, especially given price-matching.
Stayed 2 nights in Feb 2024
Response from Kim Rediker, General Manager on 20 Mar 2024
Dear Kristen, Thank you so much for the wonderful review of our property. We truly appreciate that you've taken the time with your review and pointed out some of the great things about our property. I am so glad to know that our team was able to resolve the issue you had with the bed - while we are sad when everything isn't perfect for a guest, it truly is our pleasure to be able to make things right quickly. We hope to see you again very soon!

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful location. Convenient transportation. Great size space. Would definitely come back!
Stayed 3 nights in Mar 2024
Response from Chad on 15 Mar 2024
Thank you for staying with us, and taking the time to leave us a review. We really appreciate it, and do hope to accommodate you again in the future! Take care.

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great property management, super helpful in accommodating us when we needed to stay another night due to a winter storm. Health club was well equipped and the bus system is right there. Our condo was perfect. Would come back again for sure!
Stayed 3 nights in Mar 2024
Response from Chad on 14 Mar 2024
Thank you for choosing to stay with us, and we hope to accommodate you again for a future stay! Thank you for taking the time to leave us a review. Take care, and safe travels!

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We come back to VRC year after year. Spacious units, nice restaurant on site, proximity to Vail, nice weightroom, pools, etc.
Stayed 6 nights in Mar 2024
Response from Kim Rediker, General Manager on 14 Mar 2024
We truly appreciate your loyalty to the VRC, and your kind review. We can't wait to see you again soon!

8/10 Good

Lydia

Liked: Cleanliness, amenities, property conditions & facilities
Exceeded my expectations in terms of the room itself (seemed much largera nd better than a junior 1 br), transportation was key getting to and from vail, right outside of doorstep, nice gym/hot tub facilities. wish you had indoor courts :). thank you for a great stay.
Stayed 4 nights in Mar 2024
Response from Chad on 7 Mar 2024
Thank you for staying with us! Your original booking was for a One Bedroom Jr. Suite, and we complimentary upgraded you to a One Bedroom Condominium. We're happy you enjoyed your stay with us, and hope to accommodate you again in the future! Thank you for taking the time to leave us a review.

10/10 Excellent

Gediminas

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from Kim Rediker, General Manager on 6 Mar 2024
Thank you for the great review, we appreciate the feedback and are happy you had a wonderful stay. We hope to see you again soon!

10/10 Excellent

Alex

Stayed 4 nights in Feb 2024
Response from Chad on 25 Mar 2024
Thank you for staying with us, and taking the time to leave us a rating. Take care.

10/10 Excellent

Laval

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Second time we stayed at Vail Racquet club. Condo was great and bus stop was conveniently situated opposite reception area.
Stayed 8 nights in Feb 2024
Response from Chad on 4 Mar 2024
Thank you for staying with us, and taking the time to leave us a review! We hope to accommodate you again for a third, and more, times in the future! Take care.

8/10 Good

Birchard

Stayed 7 nights in Feb 2024
Response from Chad on 3 Mar 2024
Thank you for choosing Vail Racquet Club, and thank you for taking the time to leave us a review. We hope to accommodate you again in the future. Take care.

10/10 Excellent

Beverly, Glenview

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable place. Everything we needed- each bedroom had a king bed, which was tight but nice and comfortable. Hot tubs were clean and hot, sauna too.would definitely stay here again!
Stayed 6 nights in Feb 2024
Response from Guest Relations on 26 Feb 2024
Thank you for the great review!

10/10 Excellent

Ed

Stayed 4 nights in Feb 2024
Response from Kim Rediker, General Manager on 20 Mar 2024
Many thanks for the great review. Our team appreciates your feedback and your business.

10/10 Excellent

Andrew

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Guest Relations on 22 Feb 2024
Wonderful! Thank you.

10/10 Excellent

Daniel Baltz

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Best value in Vail, hands-down. Incredible workout facility. Incredible on-site dining at a fabulous restaurant. Beautiful hot tub and pool with a view of the mountains. Right at the shuttle stop to get into town. Our unit was incredibly clean, modern, and had everything we needed.
Stayed 4 nights in Feb 2024
Response from Guest Relations on 22 Feb 2024
Thank you for the great review and we will let Apres Cafe know you loved them too!

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved everything about this property!
Stayed 6 nights in Dec 2023
Response from Guest Relations on 22 Feb 2024
Whoop Whoop! Good to hear!

8/10 Good

Glorianna

Stayed 5 nights in Feb 2024
Response from Guest Relations on 22 Feb 2024
Thank you for the review!

10/10 Excellent

Lisa

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Feb 2024
Response from Guest Relations on 22 Feb 2024
Thank you! We hope to see you again!

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, property conditions & facilities
The unit was clean, bed comfortable, had good appliances and a nice, vaulted ceiling and cozy gas fireplace. The office staff was very nice. We did not like that it was 3 flights of stairs. We are in our 60s and this created a health concern, in that altitude. Also, the laundry is in the lowest level, so that was more hauling up and down 3 flights. The bus schedule was correct, but it is a 20-25 minute uncomfortable ride, as every day (after skiing until the lift closes) the bus is packed full, so I had to stand nearly the entire time. Also, we informed them that there was a problem with the cold water faucet in the bathroom. They sent over a guy, but he couldn't fix it, so we had to brush our teeth and wash up, etc in the kitchen sink all week.
Stayed 9 nights in Feb 2024
Response from Guest Relations on 22 Feb 2024
Thank you for the extensive review. We are sorry to hear of the inconvenience of the faucet in the bathroom. We do our best to fix any issues when they come up.

10/10 Excellent

Gerald

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Liked the health club and hot tubs. Likes the shuttle to vail
Stayed 4 nights in Jan 2024
Response from Guest Relations on 22 Feb 2024
Great to hear! Looking forward to seeing you again!

8/10 Good

Elad

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room we had was very nice. Rustic fireplace exposed brick wall. Bus running every 15 minutes was very helpful. Used it to get to Vail ski resort and town of Vail multiple times a day
Stayed 5 nights in Jan 2024
Response from Guest Relations on 22 Feb 2024
Nice. Sounds like you had a great time!

10/10 Excellent

Blanca

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Es un paraíso. Es un paisaje hermoso. Mi esposo quedamos encantados y con ganas de volver
Stayed 4 nights in Jan 2024
Response from Guest Relations on 22 Feb 2024
Thank you.

10/10 Excellent

Mirna, Woodinville

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Guest Relations on 22 Feb 2024
Thank you!

8/10 Good

David Jeffrey

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Couldn’t get the fireplace to work. Used the remote but nothing.
Stayed 4 nights in Jan 2024
Response from Guest Relations on 22 Feb 2024
Thank you for the review. I hope you were able to call the front desk and have maintenance come to see what the issue was.

10/10 Excellent

Aziza

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Jan 2024
Response from Guest Relations on 22 Feb 2024
Thank you!

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property, very clean, and comfortable easy to ride the bus to and from Vail Village.
Stayed 2 nights in Jan 2024
Response from Guest Relations on 22 Feb 2024
Wonderful. We hope to see you again soon!

10/10 Excellent

Andrew

Stayed 11 nights in Jan 2024
Response from Chad on 13 Jan 2024
We're happy you enjoyed your stay. Thank you for taking the time to give us a rating. Come see us again!

10/10 Excellent

stephen barry

Stayed 2 nights in Jan 2024
Response from Chad on 13 Jan 2024
Thanks for staying with us, and taking the time to leave us a nice rating.

8/10 Good

Kathrine

Travelled with family
Liked: Cleanliness
They never returned
The apartment was great. Unfortunately the door to the master bathroom was hard to close and when we arrived there was peace’s of soap on the floor in the bathroom. We told front desk, and they keept promising somebody would take care off it. But they never did. When we checked out, they apologized and set they would call us later that day. The stay was super expensive, they never called back.
Stayed 7 nights in Dec 2023
Response from Guest Relations on 22 Feb 2024
We are very sorry to hear of your experience. This is certainly not up to our standards. We hope to be able to host you again and show you our best hospitality!

10/10 Excellent

Melissa

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great experience, will definitely return.
Stayed 5 nights in Jan 2024
Response from Guest Relations on 22 Feb 2024
Good to hear! We look forward to your return!

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
very nice
Stayed 4 nights in Jan 2024
Response from Guest Relations on 22 Feb 2024
Great! Thank you.

10/10 Excellent

Stefan, FORT LAUDERDALE

Stayed 6 nights in Jan 2024
Response from Guest Relations on 22 Feb 2024
Thank you!

8/10 Good

Christine

Liked: Property conditions & facilities
We found dirty underwear and other dirty clothing in the unit. The door really sticks.
Stayed 2 nights in Jan 2024
Response from Guest Relations on 22 Feb 2024
We are very sorry to hear of this and hope you informed the front desk of your finding.

10/10 Excellent

Rafael, Bronx

Stayed 5 nights in Dec 2023
Response from Guest Relations on 22 Feb 2024
Thank you!

10/10 Excellent

Carla

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 4 nights in Dec 2023
Response from Guest Relations on 22 Feb 2024
Good to hear! Thank you.

10/10 Excellent

William, miami

Stayed 5 nights in Dec 2023
Response from Guest Relations on 22 Feb 2024
Thank you

10/10 Excellent

Aldo

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Guest Relations on 22 Feb 2024
Thank you

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, room comfort
Great spot! The employee at the restaurant are the best! Make sure you ask for Brian and Jennifer!
Stayed 6 nights in Dec 2023
Response from Guest Relations on 22 Feb 2024
Whoop whoop! Thank you

10/10 Excellent

Gustavo

Stayed 6 nights in Dec 2023
Response from Guest Relations on 22 Feb 2024
Thank you.

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Guest Relations on 26 Dec 2023
Wonderful! Thank you for the great review.

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 6 nights in Dec 2023
Response from Chad on 24 Dec 2023
Thank you so much for staying with us, and taking the time to leave us a rating. We're happy you enjoyed your stay! Come back to see us!

10/10 Excellent

Jean

Stayed 4 nights in Dec 2023
Response from Chad on 23 Dec 2023
Thank you so much for staying with us. We're glad you enjoyed your experience, and look forward to accommodating you again in the future! Thank you for taking the time to leave us a review. Take care.

10/10 Excellent

Roberto

Travelled with family
Liked: Cleanliness, room comfort
everything was very good, the only thing that could improve this time was the kitchen utensils, which were very old and damaged.
Stayed 6 nights in Dec 2023
Response from Chad on 24 Dec 2023
Thank you so much for staying with us. We're happy you enjoyed your stay, and hope you come back to see us again. Thanks for letting us know about the utensils! Take care.

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2023
Response from Chad on 16 Dec 2023
Thank you for staying with us, and leaving us a rating! Take care.

10/10 Excellent

Dawn

Liked: Cleanliness, property conditions & facilities
The staff was exceedingly kind and accommodating and truly made one feel comfortable and at home in an enchantingly beautiful setting. Will definitely stay there again!
Stayed 3 nights in Dec 2023
Response from Guest Relations on 12 Dec 2023
Wonderful to hear! Thank you so very much for the great review. We look forward to your return visit!

10/10 Excellent

Robin Raquel

Stayed 3 nights in Dec 2023
Response from Chad on 12 Dec 2023
Thanks for staying with us, and taking the time to leave us a review! Come and see us again! Take care.

10/10 Excellent

Ashley

Stayed 2 nights in Dec 2023
Response from Chad on 12 Dec 2023
We're happy you enjoyed your stay with us, and thank you for taking the time to leave us a review of your stay. We hope to accommodate you again in the future!