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"Staff. And viewx"

"Staff is good"

"This was by far the best hotel we stayed at during our trip, even better than other five‑star properties like the Taj. What stood out most were the spotless rooms, the attentive and genuinely caring staff, and the breathtaking views from both our room and the terrace. We loved the amenities as well: the beautiful swimming pool, excellent breakfast, lunch, and dinner options, and the hotel’s easy access to all the fun things to do in Munnar. We were traveling with our one‑year‑old, and the staff went above and beyond helping us sanitize bottles multiple times a day, keeping the room clean, and making sure we were always comfortable. We stayed for two days and had an incredible experience. Highly recommended. "

"Wonderful polite staff and a lovely welcome with a tilak. This resort is amazing. So many activities and a great setting "

"Rooms are well maintained and the service and staff was good"

"Very good stay"

"Clean room, courteous staff, delicious breakfast and convenient location. Highly recommended the place."

"Excellent Property and Service!"

"Everything is in order, and the room is clean with a good AC and a fine bathroom. But at this price point, you naturally expect more. The interior design is very basic, and the recreational room feels like an afterthought, just a carrom board, a dart setup, and a very small TT table with no TT ball. It definitely needs an upgrade. The terrace pool is a nice highlight, but overall the property would benefit from better amenities to match the price."