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"This is a very beautiful hotel. Very high class definitely a 5* Clean and well maintained. Staff are not very good at communicating with each other. I enquired about a breakfast, didn’t end up having it then they tried to charge me for it. Saying I signed for it, I didn’t took them 48 hrs to look into this and they said they would call me to let me know They didn’t I had to keep going back to reception to ask. Then there’s the €100 a night deposit they ask for either in cash ( their own currency) or credit card I guess to make sure you’re not using the mini bar and breaking anything. To get this back you have to have a member of staff check the room before they allow you to check out ! The biggest problem I had was the fact I booked the Izmir Swiss otel for the outside grounds. Izmir doesn’t have any other otel with an outside pool with garden No where on their site does it state or through any other booking partner that the hotel grounds, reception and pool where under construction. I booked this hotel for the pool and when I asked all they could say was yes it’s not ready yet to use. Well I know that because I could hear workman digging up the grounds from my balcony window ! The vibe here is also off, maybe it’s ok if your face fits and you pull up in a flash car but myself and my daughter didn’t really feel welcome. Only really genuine nice person here was the room cleaner lovely lady called Özul Nothing was too much trouble for her. Definitely wouldn’t stay again"

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"I want say its a four star hotel, more like a three star hotel. "

"The surprise upgrade to my room when I checked it was nice. The room and staff were nice overall, and the food I ordered for room service was amazing. The view of the ocean/sea from my room was beautiful. I really enjoyed the selections available for breakfast; that’s the best breakfast buffet I have ever seen at a hotel in Izmir. The only issue I had was with the water color in the shower/tub. It was a bit yellowish until you let it run a little while."

"Breakfast menu was good, cleaning good and staffs was good."

"This property is located in an area where parking is nonexistent, unless you drive to an oto park far from the hotel. There are many shops and cafes around the area. Rooms at this hotel have basic amenities minus a TV. There is a restaurant and a bar as well. The two staff we encountered were very helpful and the male speaks English. "

"They serve a lovely breakfast and were very accommodating. The staff was friendly and helpful. I stayed in the basement unit, which was spaceous. It was affordable, and I was very comfortable. The location was within walking distance to the art street and city center. I would stay there again. "

"It’s hard to say whether it justifies the price—though, of course, that really depends on what you’re expecting. I’m not sure if there’s anything better available by Urla standards, but for this kind of money, you could stay at The Ritz-Carlton in Half Moon Bay, California."

"Very comfortable stay for my wife SEma."