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"Loved the historical charm of the Palace! The room was a little small - couldn’t open the wardrobe all the way because it was too close to the bed. The bathroom was a good size. But the plumbing needs to be updated - the water pressure in the bathroom sink starts strong but then quickly weakens; the water in our sink smelled and tasted like old metal. The water in the shower did not smell/taste as bad, nor in the public water closets in the lobby. The bed was too firm and uncomfortable for our bodies, but we took it in stride. The walls seem thin, so we could hear neighbors walking the hall and bathing. Room television had limited channels and none in English, so a little disappointed that I couldn’t catch up on world news. Only Wi-Fi is in the bar/lounge. Above is not to complain, but rather to inform other guests what to expect. I would visit again because: * The staff were all very friendly and helpful - front desk, bellman (?), bar, and restaurant. We did not interact with housekeeping but they seemed pleasant from what we overheard. * The continental breakfast was fresh and plentiful. * Dinner in the restaurant delicious. * There is so much to see on the forest property and it is so peaceful and beautiful. * The young lady at the Convent reception desk was so sweet and helpful. Again, the first part above is to prepare others for staying. It is definitely worth staying at least a couple nights. We will return someday! Obrigada!"

"Breakfast was pretty average and rooms very nice and clean. Staff was very quiet - could have been a bit more welcoming but we had limited interaction so not a huge deal."

"Good Hotel, in centre of Viseu. I will book again"

"We had a fabulous time at Casa dos Chuchos. Antonio & Eva are great hosts offering local cultural insights and destinations of interest. They were also very responsive to any questions or problem we were facing. Their house is very comfortable with an abundance of character. If you enjoy ‘historical architecture’, Carregal do Viriato is the place to stay. The neighbourhood buildings, narrow streets & cobblestone roads transport you to the past.Thank you Antonio & Eva for a memorable week, and we highly recommend Casa dos Chuches to everyone."

"Amenities were poor and the fan in the bathroom didn't work. The breakfast was overpriced. The bed was clean and comfortable."

"Good room"

"It is an old style 85 year old hotel. Looks classic but it is still old.. Poor noise isolation and you can smell moist in the rooms "

"The staff was so very welcoming and nice. They were patient with us as we are learning Portuguese but out native language is English. They help us. The room was nice and worked for a quick overnight stay to see the fireworks last night. "

"Great hotel with excellent amenities. The kids really enjoyed the spa area. It would be even better if the waitstaff during dinner and brunch were a bit more cheerful."