Family Hotels & Resorts in Upper Prince's Quarter from NZ$283

"Very enjoyable experience and the suite was gigantic. Fit a family of 4 easily. The experience started off with Lovely, who in fact was lovely and answered all our questions and made great recommendations"

"The hotel itself is in great condition and looks well maintained, which makes the experience even more disappointing. Unfortunately, the service is on the level of a hostel rather than a proper hotel. The staff give the impression that they’re doing you a favor instead of simply doing their job, which makes interactions frustrating. Room service is practically nonexistent. Our room was cleaned, but no fresh shampoo or shower gel was provided. After calling four times with no result, I had to go and pick it up myself. I also asked to speak with a manager and am still waiting for a callback — which honestly says everything about how things are handled here. Overall, the service is brutally bad and completely undermines what could have been a good stay."

"My overall experience staying at the Simpson Bay Resort and Spa was excellent. "

"Wait times for the food was very long. We did all inclusive and sometimes had to wait more than 90 minutes for our food. "

"Clean room, Friendly staff"

"Beautiful resort. Staff are amazing, Wanda at the pool is such a great person and always ready to help. A shout out to Shakira and Elvin at the Infinity restaurant, amazing and caring staff, always making sure guests are comfortable. "

"We have had another wonderful stay at Princess Heights Luxury Hotel. We were there for 12 days and we love the location. We had the ocean view to wake up to every morning which was amazing and lovely to sit on the patio to wake up slowly. Very quiet location, attentive staff, good restaurants within driving distance. Dawn Beach is close to walk to but small. We were lucky to see some monkeys while there also. We highly recommend this location, however, you do need a car or use a taxi to get around. The pool was lovely and such a great way to relax at the end of a busy day of sightseeing. "

"Our group visiting FantaSea consisted of three families and we all were very happy with the beautiful accommodations! The view was beyond spectacular! We spent a significant amount of time lounging on the large deck that had plenty of lounge chairs, dining table, grill, couch and lovely, large pool. Plus, it was a quick walk down to the beach! We also greatly appreciated there were plenty of beach towels and chairs available! Both the owner and the housekeeper were super attentive and responded immediately to all our questions and concerns."

"There pictures are severely outdated. Their appliances were not operating. The frozen food we put in the freezer the night we arrived was warm when we woke the next morning. When I woke up the next morning and stepped out of bed I stepped in a puddle of water that leaked in from outside. This place was dingy and wasn’t even the same outside color as the pictures. Severe miss representation. The maintenance crew that came the next morning illuded to the fact that they come and fix fix fix."