Book a Upper Lake Cottage

"Nice bed. AC worked great. Staff at desk cery nice. Wifi was good. Location quiet even though right next to the 101. Location in town convenient. Safe enough feeling to walk my dog. I was in a pet room, so that may have accounted for the curtains with some marks and the floor needed a deeper clean. "

"We will stay here again "

"Hotel was excellent. Breakfast was not as good as past visits "

"I’ve been coming here for several years . I love it ! Staff are always friendly and and the property is always clean. I love fishing here it’s great !! Will be coming back soon . Thanks "

"Great room! Comfy and so easy to find! "

"Good"

"All ice machines were broken. Unable to change input for external media on TV, staff simply said they had no idea and offered no real solution. Disappointing anniversary. "

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"On my first night there the phone started ringing in the room at 12 o’clock midnight. It rang over six times between midnight and 430. I did call the office at 2:30 and got the answering service. At 4:30 I finally realized I should unplug the phone. I spoke to the office on Saturday morning and was told that it had happened once before. I spoke to the office this morning when I was checking out and said that no one from management had called me on my cell phone. She said that they were aware and that it had happened a week prior in my room. I love staying there and I generally come once a month now, but I was very disturbed. That management did not even acknowledge that 4 1/2 hours of my sleep were disturbed. "