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"5 Star stay"

"Several of the window latches were broken. Therefore, the windows do not close properly, and the noise from the streets enters the room. I was moved to a new room, and again, the latches were broken. Also in the corridor (I took several videos and photos). I have more pictures of the room's details. Budget does not mean lack of maintenance. Very disappointed. "

"Hotel muito bom, mas área de banho do banheiro precisa de ser melhor limpa "

"Staff friendly, good price. "

"Perfeito!"

"I had a very bad experience with this hotel. I paid for the first night when I checked in and the hotel staff told me I could pay for my 2nd night/remaining balance on my check out but instead they deactivated our keys on the 2nd day and we were unable us to get in to our room at the end of the day. I went downstairs and they said ours keys were deactivated because the 2nd day was not paid. The hotel staff should have told me to pay in full the 2nd night but instead the hotel opted to lock us outside our room. I found this hotel attitude very disrespectful with their guests. "

"The staff are very helpful and friendly especially the doorman João Pedro, valet parking easy, breakfast a lot of variety I really recommend this hotel. "

"Very old room, uncomfortable bed and smelly. The location though is very good"

"Excellent "