Top Hotels Near UMass Memorial HealthAlliance - Clinton Hospital - Burbank Campus in Fitchburg from NZ$150

"Staff is always pleasant. My room was ready to slip into, after a long day of traveling."

"I was very disappointed that the hot tub was not working properly during my stay. When I brought this to the staff’s attention, I was told it would be looked at in the morning, which did not help since I was checking out the next day. I specifically chose this hotel—and paid a higher rate than nearby options—because of the hot tub amenity, so this was especially frustrating. Additionally, when I checked in, I was not provided with any information about the hotel’s amenities or where things were located. I had to find everything on my own, which made the experience even more inconvenient."

"Overall it was an ok stay but we don’t have enough towels or an extra toilet paper roll in room and the bed was very hard and shower head was very small also they should offer bacon for breakfast besides that things were pretty clean staff was nice and it was convenient also nice that they have pool and hot tub and it’s open till 11 bs other places that close it early that was really nice feature also the tv swivel was nice and the fridge microwave and rest of room I also liked the pegs on the dresser drawer to hang clothes jackets etc and the shelf it had for a suitcase was very handy "

"Good breakfast with eggs, potatoes and sausage. Lots of places to eat nearby. Room was quiet. Showerhead not ideal, but it worked. All in all, good value stay."

"The Colonial is not as advertised. It is outdated at best. After arriving to a 40 degree room, I attempted to turn on the heat and was hit with a cloud of dust. My allergies were immediately aggravated. The overall smell was a bit musty. The drapes did not shut all the way. There were sheers in the middle that don’t offer much privacy. We were made to pay for the entire stay up front - I now know why. We decided to leave and were told that they would not even refund the second night. The hotel was nowhere near full. So we didn’t even stay one hour and were charged for the whole weekend. I understand not refunding the first night but refusing to second night is bad business. I very respectfully requested the refund and the hotels response said that they placed me in a non- pet room per my request, attempting to create a story about my allergy complaint. I don't have pet allergies and never requested a non-pet room. Do better. Fair is fair."

"Spacious rooms though not completely sound proof."

"Great"

"Rooms are very outdated. Lots of stains. I would not stay here again. The entire hotel needs a remodel. "

"Great customer service room was clean"