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Reviews

4.1 / 5Very Good
1,801 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Aqua Fun Park Twin Waters
    2 min walk
  • Popular Location
    Mudjimba Beach
    8 min walk
  • Popular Location
    Twin Waters Golf Club
    14 min walk
  • Airport
    Maroochydore, QLD (MCY-Sunshine Coast)
    5 min drive

Book online or call:

+64 9913 4658

Your dates need to occur after 2020-01-27. Try updating your dates to see prices for your trip.

    About this area

    Twin Waters

    Located in Twin Waters, Novotel Sunshine Coast Resort Hotel is in the entertainment district and on the beach. Shoppers can check out Sunshine Plaza, while everyone can enjoy the natural beauty of Mudjimba Beach and Mooloolaba Beach. Travelling with kids? Consider SEA LIFE Sunshine Coast and Aussie World. Our guests love the hotel's location for the sightseeing.

    Popular Location

    What's nearby

    • Aqua Fun Park Twin Waters - 2 min walk
    • Mudjimba Beach - 8 min walk
    • Twin Waters Golf Club - 14 min walk
    • Sunshine Plaza - 9 min drive
    • Maroochydore Beach - 11 min drive

    Getting around

    • Palmwoods Station - 20 min drive
    • Maroochydore, QLD (MCY-Sunshine Coast) - 5 min drive

    Restaurants

    • Where to eat
    • Nouveau Restaurant – Buffet restaurant with a bar. Serves breakfast and dinner daily.
    • SOLA – Poolside bar. Open daily.
    • Deli Cafe – Café. Open daily.

    About this property

    Novotel Sunshine Coast Resort Hotel

    Spend the day relaxing on the beach or pampering yourself at Novotel Sunshine Coast Resort Hotel 's full-service spa. All 361 rooms provide conveniences such as fridges and coffee makers, plus room service (during limited hours) and TVs with satellite channels. In-room massages, hairdryers and safes are among the other amenities that guests will find.

    Property amenities

    Internet

    Available in some public areas: Free WiFi and wired Internet

    Parking and public transport

    Free self parking
    Return airport shuttle (surcharge)

    Food and drink

    Buffet breakfast available for a fee daily 6:30 AM–10 AM: AUD 35.00 per person
    1 restaurant and 1 coffee shop/cafe
    1 poolside bar and 1 bar
    Room service available

    Things to do

    18 holes of golf
    Arcade/game room
    Beach volleyball
    Bike hire
    Full-service spa
    Golf driving range
    Health club
    Kayaking
    Mini golf
    Motorised watercraft
    Outdoor pool
    Playground
    Sailing
    Segway hire/tours
    Shopping
    Hot tub
    Volleyball

    Family friendly

    Arcade/game room
    Babysitting/childcare (surcharge)
    Cots/infant beds (surcharge)
    Dry-cleaning service
    Laundry facilities
    Mini golf
    Outdoor pool
    Playground
    Fridge
    Snack bar/deli
    Supervised childcare/activities (surcharge)

    Conveniences

    ATM/banking services
    Banquet hall
    Free newspapers in reception
    Front-desk safe
    Gift shop/newsstand

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry-cleaning service
    Hair salon
    Laundry facilities
    Luggage storage
    Porter
    Tour/ticket assistance

    Languages spoken

    English

    Business services

    Business centre
    Meeting rooms

    Outdoors

    BBQ grill(s)
    Beach loungers
    Beach umbrellas
    Beachfront location
    Garden
    Picnic area
    Terrace

    Spa

    4 treatment rooms
    Aromatherapy
    Body scrubs
    Body treatments
    Body wraps
    Couples treatment room(s)
    Detox wraps
    Facials
    Manicures and pedicures
    Massages
    Massage/treatment rooms
    Outdoor treatment areas
    Reflexology
    Spa open daily
    Thalassotherapy

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Wheelchair-accessible path of travel

    More

    Beach towels
    Smoke-free property

    Room amenities

    Bedroom

    Air conditioning
    Cots/infant beds (surcharge)
    Linens

    Bathroom

    Hairdryer
    Towels

    Entertainment

    pay films
    satellite channels
    TV

    Food and drink

    Coffee/tea maker
    Fridge

    More

    Connecting rooms available
    Desk
    In-room massage
    Iron/ironing board
    Phone
    Safe
    4.1

    Very Good

    5 - Excellent
    676
    4 - Good
    741
    3 - Okay
    259
    2 - Mediocre
    102
    1 - Poor
    23
    3.9
    Cleanliness
    4.1
    Service and Staff
    3.8
    Amenities
    3.9
    Property condition

    2/5

    • Liked: Amenities
    • Disliked: Cleanliness, property conditions & facilities

    Very dirty. Room was filthy (blood stains on the sheets, exposed quilts - not in quilt over, just in between 2 sheets?), outside table covered in dust, bath stained with mildew and mould... limited room service menu, kids club very small and absolutely filthy!!! So disappointed

    Stayed 2 nights in Jan. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    great family resort with lots of activity. Didn't like not having more causal dining options.

    Stayed 2 nights in Jan. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    From checkin with, Narelle and Ian, I knew my stay was going to be great. I booked an 8 day stay for my birthday and it was perfect. Narelle, on behalf of Novotel, gave me a sneaky arrival surprise of, Heineken’s as a birthday gift and her customer service was beyond great. Not only did she surprise me with cheeky bevs, she also gave me extra activity bands and towel vouchers for the venue as she knew my sister and nephew were visiting the following day. My friends and family came up to visit me and they thoroughly enjoyed themselves too. I would like to make mention of a few ladies who made mine and my friends stay more enjoyable and their customer service is to be noted as fantastic. Rebecca B (waitress in Sola), Annie & Tania (hostesses of the breakfast buffet). These ladies were under a lot of pressure but never failed to make the guests smile and cater to each of their needs. The venue itself is beautiful, modern with a Balinese twist; it’s family friendly & the activities kept us all busy and entertained. The amenities within the building were well maintained and the Deli was another great option for eating. Housekeeping did a great job. Thank you.

    Stayed 8 nights in Jan. 2020

    3/5

    • Liked: Cleanliness
    • Disliked: Amenities, property conditions & facilities

    It was difficult to see value for money. Very busy hotel, somewhat understaffed which made them stressed. Particularly in the restaurants. Lining up for 30mins to eat the included buffet breakfast, which was so busy they couldnt keep up. Waited 20mins for a glass of water for the kids (and it wasnt table service, just no water at buffet for that long) Nice facility and good play area for the kids. Overly priced for the experience. Food was ok but you are better off leaving hotel if you want fine dining. Overall an OK holiday. It could be great with a bit of effort.

    Stayed 1 night in Jan. 2020

    4/5 Good

    • Liked: Staff & service, amenities

    Hotel staff was superb, got a free upgrade from garden to lagoon view on our first visit.

    Stayed 1 night in Jan. 2020

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