Twin Lakes Holidays from NZ$2,899

Room was dirty, mold in the showers, no access to a refrigerator in the room. The hotel itself was nice but we were not pleased with the room at all.

Staff was awesome and helpful

I complained with the manager of the hotel and housekeeping for the poor management of my request to clean my room after the toilet got clogged. 9 am I requested to have the room clean (while we are out of the hotel) but returned to the hotel at around 2PM and the room was not cleaned yet. I called like 4 times and everytime I called, I was told that the cleaner is on its way (1st call was told it will only take 15-20 minutes) and took about an hour until after I complained that the cleaner arrived. When I spoke with another housekeeper on line and the manager I was told that all my earlier calls were not recorded (which explained why the room was not cleaned and the follow up cleaner never arrived). Its very frustrating.

Eveything was perfect. I have stayed at alot of places in vegas and this was well worth the money. Will stay again.

Beautiful property , big rooms, great restaurant options. Concierge very helpful. Took 3 requests to have luggage brought to room. Water main break was inconvenient. Like most places in Vegas, everything is very expensive.