4/10 Poor
Bridget, Beaufort
Travelled with family
23 Apr 2024
Liked: Cleanliness
Disliked: Staff & service
Property has Marriott name but does not have “look and feel” of a Marriott. Decor was cold and spartan, overall look of the room was industrial. Mattresses were thin and one of the queen mattresses had a curve or a dip in the center of the bed. Place was very clean but was our room was not serviced one day (we stayed two nights)…the beds were not made, new towels were not provided, trash was not removed. The bar in the lobby was a nice place to relax before going out but the unhappy bartender put a damper on our spirits. Each floor had a water station to refill water bottles (with ice too) which was a nice touch. Front desk staff were pleasant and professional. Breakfast was not included, parking was behind the hotel and readily available. Next time I would stay elsewhere, cross over Lurleen Wallace Boulevard, and on University Boulevard, west of Avenue Pub. I expected more of this property with the Marriott name and also because it is relatively new.
Bridget
Stayed 2 nights in Apr 2024