Thank you for your feedback.

Thank you for your feedback.

Thank you for your wonderful feedback! It sounds like you had an absolutely fantastic time celebrating your family's milestone birthdays at Ocean Club West in Turks and Caicos! Staying in Unit 111 must have been perfect for Granny, being so close to the beach and restaurant. It's wonderful that the accommodation was not only convenient but also enabled your family to fully enjoy every moment of your stay.The fact that your children had a lot of fun, especially with activities like kayaking and paddle boarding, shows what a great family-friendly destination TCI is. And our beach bar with swings sounds like a hit for everyone, with tasty drinks and meals right by the water. It's lovely to hear that your kids enjoyed the special drinks and lemonade so much!Even though you had a short stay, it's clear that you made the most of every moment without needing to leave the property much. The convenience, friendly staff, and overall experience made it a standout vacation for your family. It's always a sign of a great trip when you wish you had more time there. Hopefully, you'll have the chance to return to OCW for another amazing vacation in the future!

Thank you for your wonderful feedback! It sounds like you and your daughter had a wonderful time at our resort. The layout and cleanliness seem to have made a great impression, and having a kitchenette is always handy for longer stays. It's also smart to take advantage of nearby grocery stores to save on dining costs.The friendliness of our staff and the beautiful beach location really added to your experience. It's nice to hear that you felt our hotel has a genuine vibe that captures the essence of the Turks and Caicos Islands. Monique sounds like she made a positive impact on your mornings with her warm hospitality. It's clear you had such a good time that you're already planning a return visit! When you find a spot that feels authentic and welcoming, it's definitely worth going back to. We look forward to seeing you again in the future.

Thank you for your feedback. It sounds like you've had a mixed experience with your accommodation. The spaciousness of the room was a positive aspect.Transparency regarding charges, especially at the beach bar, is crucial for customer satisfaction. The limitations of our pool, particularly in depth and width, might not meet the expectations of all our guests. However, it's positive to hear that the tennis court was enjoyable. .

Thank you for your feedback. We're glad you found your suite to be spacious and comfortable. We're sorry to hear of some of the disappointments during your stay. Your comments will be forwarded to management.

Thank you for your feedback.

Thank you for your feedback. It sounds like you had a mostly enjoyable experience at Ocean Club West! It's wonderful to hear that you found our staff and facilities to be great, and that the location on Grace Bay Beach was excellent for you. It's also fantastic that TC was able to promptly assist you with the rollaway bed.While it's unfortunate that there was a discrepancy with the pullout couch in your room, it's fortunate that it didn't cause too much inconvenience for your stay. We hope to see you again in the future.

Thank you for your feedback. We're happy you enjoyed your stay with us. We appreciate the compliments on our landscaping and lights. We hope to see you again in the future.

Thank you for your feedback.

Thank you for your feedback.

Thank you for your feedback. We're glad you enjoyed your stay and hope to see you again in the future.

I appreciate your feedback. While we typically do not advertise welcome drinks, we sometimes provide a refreshing welcome juice at the reception when available. I apologize for not having any available during your check-in. Our goal is to ensure all our guests feel welcome, and we do not discriminate in any way. If you would like to provide more details about the chaise lounge incident, please feel free to contact us directly. We hope to hear from you soon.

Thank you for your feedback. Nice to hear you enjoyed your stay and we look forward to seeing you again in the future.

Thank you for your feedback.

Thank you for your feedback.

Thank you for your feedback.

Thank you for your feedback.

Thank you for your feedback.

Thank you for your feedback. We hope to see you again in the future.

Thank you for your wonderful feedback! It's great to hear this was your third visit at our resort. I am forwarding your feedback about beach service as many guests have been asking as well. We appreciate your kind words on our helpful staff, especially the bell men Emell and TC. We hope to see you again in the future.

Thank you for your feedback.

Thank you for your feedback.

Thank you for your feedback.

Thank you for your feedback.

Thank you for your feedback.

Thank you for your feedback. We're glad to hear you enjoyed your stay and felt Ocean Club West was a great location with everything you need in walkable distance. We appreciate the compliment on our beach service and hope to see you again in the future.

Thank you for your feedback.

Thank you for your feedback. We appreciate your compliment on our grounds and hope to see you again in the future.

Thank you for your wonderful feedback! So nice to hear this was your first trip to Turks and everything from beginning to end was amazing. We appreciate the compliments on our staff and look forward to seeing you again in the future.

Thank you for your feedback.

Thank you for your feedback.

Thank you for your feedback. That's a great photo! We hope to see you again in the future.

Thank you for your feedback. It sounds like you had a fantastic experience at our resort. We appreciate the compliment on our staff. Friendly and helpful employees can truly enhance a stay, making it more pleasant and memorable. It's great to hear that you had such a positive experience, and we certainly look forward to seeing you again in the future.

Thank you for your feedback.

Thank you for your feedback. We're happy to hear you enjoyed your stay and hope to see you again in the future.

Thank you for your feedback. It's fantastic to hear about your positive experience staying at Ocean Club West! Your detailed review provides valuable insights for potential future guests. We appreciate the compliments on our staff and glad you mentioned plenty of beach chairs and umbrellas. Cooking meals to save money is a great tip, especially with the proximity of the local grocery store. It's wonderful that you felt safe, and our resort was quiet, allowing for a peaceful stay. We look forward to seeing you again in the future.

Thank you for your feedback. Nice to hear you enjoyed the location of West, which is walkable to all shops and restaurants. The convenience of the washer/dryer makes packing a lot easier. Glad you were able to find a happy hour close by. We look forward to seeing you again in the future.

Thank you for your feedback. We're happy to hear you enjoyed your stay and we hope to see you again in the future.

Thank you for your feedback and compliments on our resort. We're happy to hear you enjoyed your stay and hope to see you again in the future.

Thank you for your feedback. We're happy to hear you enjoyed your stay and hope to see you again in the future.

Thank you for your feedback and beautiful photos. It sounds like you had a wonderful stay! Glad you enjoyed the accessibility to shops, restaurants, and Grace Bay Beach. The fact that you returned for another stay speaks volumes about the quality of your previous experience. It's great to hear that our staff, facilities, and overall ambiance made your stay relaxing and comfortable again. We look forward to seeing you in the future.If you're planning future trips or seeking more information about the Turks and Caicos Islands or similar destinations, feel free to ask for recommendations or any specific details you might need!

Thank you for your feedback. We're happy to hear you enjoyed your stay and found Ocean Club West to be conveniently located. We appreciate your compliments on our staff, cleanliness and safety and look forward to seeing you again in the future.

Thank you for your feedback.

Thank you for taking the time to share your detailed review of your recent stay. We're delighted to hear that you found the room and location enjoyable, particularly appreciating the spaciousness and partial ocean view of the Two Bedroom Suites.We value your honest feedback regarding the service aspect of your stay. The inconsistency in housekeeping is disappointing, and we apologize for any inconvenience caused. Your experience underscores the significance of reliable and timely service in contributing to an overall positive stay. Rest assured, management has been informed of the service gap, and steps are being taken to address it.It's worth noting that all our rooms are individually owned, a common practice in Turks and Caicos resorts, and managed by our management company. We are always open to specific room requests and strive to accommodate them to the best of our ability.Thank you once again for providing such a comprehensive review. While we regret that you may not consider this resort for future stays due to the service concerns, we hope that your positive experience with the room itself might influence your decision to possibly return and give us another opportunity to exceed your expectations.

Thank you for your feedback.

Thank you for your feedback. We're happy to hear you enjoyed your stay and hope to see you again in the future!

Thank you for your feedback.

Thank you for your feedback.

It sounds like you had a fantastic experience at Ocean Club West. The beauty of the location, the friendly and helpful staff, and the gorgeous beach all contributed to a memorable stay. We appreciate your compliments and look forward to seeing you in the future.