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Hotel Plaza Mayor

3.5 star property
Hotel with free breakfast, steps from Casa Museo Luis Alberto Acuna

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Hotel Plaza Mayor sits close to Casa Museo Luis Alberto Acuna and offers a peaceful rooftop garden retreat. Guests appreciate the attentive staff known for their genuine hospitality, while enjoying amenities like the on-site bar, complimentary WiFi, and newspapers in the lobby.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • 24/7 front desk
  • Breakfast included
  • Laundry
  • Housekeeping

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Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Free cots/infant beds
Flat-screen TV
Premium bedding
Private bathroom
Cable channels
Desk
Daily housekeeping
Laptop workspace
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Free cots/infant beds
Flat-screen TV
Premium bedding
Private bathroom
Cable channels
Desk
Daily housekeeping
Laptop workspace
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Studio Suite, Balcony

Junior Studio Suite, Balcony

Junior Studio Suite, Balcony

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony
Free cots/infant beds
Flat-screen TV
Premium bedding
Private bathroom
Cable channels
Laptop workspace
Daily housekeeping
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room (Loft)

Quadruple Room (Loft)

Quadruple Room (Loft)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Free cots/infant beds
Flat-screen TV
Premium bedding
Private bathroom
Cable channels
Desk
Daily housekeeping
Laptop workspace
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

View all photos for Family Room (Quintuple Loft)

Family Room (Quintuple Loft)

Family Room (Quintuple Loft)

Highlights

Free cots/infant beds
Flat-screen TV
Premium bedding
Private bathroom
Cable channels
Desk
Daily housekeeping
Laptop workspace
  • 32 sq m
  • Sleeps 5
  • 3 Large Twin Beds and 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Free cots/infant beds
Flat-screen TV
Premium bedding
Private bathroom
Cable channels
Desk
Daily housekeeping
Laptop workspace
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Studio Suite, 1 Bedroom, Terrace

Premium bedding, desk, laptop workspace, free cots/infant beds

Junior Studio Suite, 1 Bedroom, Terrace

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Deck/patio
Free cots/infant beds
Flat-screen TV
Premium bedding
Private bathroom
Cable channels
Laptop workspace
Daily housekeeping
  • 30 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Free cots/infant beds
Flat-screen TV
Premium bedding
Private bathroom
Cable channels
Laptop workspace
Daily housekeeping
Located on the top floor
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room, Multiple Beds

Triple Room, Multiple Beds

Triple Room, Multiple Beds

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Free cots/infant beds
Flat-screen TV
Premium bedding
Private bathroom
Cable channels
Desk
Daily housekeeping
Laptop workspace
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed

View all photos for Junior Studio Suite

Junior Studio Suite

Junior Studio Suite

Highlights

Free cots/infant beds
Flat-screen TV
Premium bedding
Private bathroom
Cable channels
Desk
Daily housekeeping
Laptop workspace
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
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About the area

Map
Carrera 10 No 12 31, Plaza Principal, Villa de Leyva, 154001

What's nearby

  • Antonio Nariño House Museum - 2 min walk - 0.2 km
  • Casa Museo Luis Alberto Acuna - 2 min walk - 0.2 km
  • Plaza Major of Villa de Leyva - 3 min walk - 0.3 km
  • Casa Terracota - 3 min drive - 2.2 km
  • Pozos Azules - 9 min drive - 4.6 km

Restaurants

  • ‪humo bendito parrilla de autor - ‬1 min walk
  • ‪Los Portales Restaurante - ‬2 min walk
  • ‪Casa San Pedro Café y Cocina Express - ‬2 min walk
  • ‪El Cafe Jardin - ‬1 min walk
  • ‪La Galleta - ‬1 min walk

About this property

Hotel Plaza Mayor

Hotel near Casa Terracota
Located close to Casa Museo Luis Alberto Acuna and Iglesia Parroquial, Hotel Plaza Mayor provides free English breakfast, a rooftop terrace and a garden. Treat yourself to a hot stone massage or other spa services. Free WiFi in public areas is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • Free self-parking
  • Access to a nearby health club, express check-out and a 24-hour front desk
  • Luggage storage, newspapers in the reception and concierge services
  • Guest reviews speak highly of the helpful staff and location
Room features
All guest rooms at Hotel Plaza Mayor have thoughtful touches, such as premium bedding and laptop-friendly workspaces, in addition to amenities, such as free Internet.
Extra amenities include:
  • Bathrooms with baths or showers and free toiletries
  • Flat-screen TVs with cable channels
  • Free infant beds, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free English breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Rooftop terrace

Spa

  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Doorbell and phone notification
  • Lever door handles
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Parties and events (including weddings) are allowed on site
Safety features at this property include a fire extinguisher, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Hotel Plaza Mayor Villa de Leyva
Plaza Mayor Villa de Leyva
Hotel Plaza Mayor Hotel
Hotel Plaza Mayor Villa de Leyva
Hotel Plaza Mayor Hotel Villa de Leyva

Frequently asked questions

Is Hotel Plaza Mayor pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Plaza Mayor?

Self-parking is free at this property.

What time is check-in at Hotel Plaza Mayor?

Check-in start time: 3 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Plaza Mayor?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Plaza Mayor located?

Located in Old Town Villa de Leyva, this hotel is steps away from Casa Museo Luis Alberto Acuna, Iglesia Parroquial and Carmen Museum. Museo Paleontológico and Casa Museo de Luis Alberto Acuña are just steps away.

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Hotel Plaza Mayor Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 203 out of 297 reviews
Rating 8 - Good. 67 out of 297 reviews
Rating 6 - Okay. 17 out of 297 reviews
Rating 4 - Poor. 6 out of 297 reviews
Rating 2 - Terrible. 4 out of 297 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Zaira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location!
Stayed 1 night in Apr 2025

8/10 Good

Ramon

Liked: Cleanliness, amenities, property conditions & facilities
The location
Stayed 3 nights in May 2025

8/10 Good

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience in this hotel . Location excellent in front of the main square. The room is clean , simple , rustic . The bathroom was okay , with hot water . The breakfast needs some improvement. The hotel has a rooftop terrace very nice ! If you are a VIP Expedia customer the cocktails are free . The weather was perfect you are allowed to smoke and the singer was great . The staff was friendly . Thank you
Stayed 1 night in Jul 2025

10/10 Excellent

Ludmilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Plaza Mayor

The whole hotel is Extremely clean. Staff is very friendly and helpful. The rooms are amazing and the Beds are extremely comfortable. My niece had a massage in the room and she said it was amazing. Great location every thing is walking distance.
Stayed 2 nights in Apr 2025

10/10 Excellent

LILIANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
on the Main Plaza - great location to be able to walk around the area.
Stayed 2 nights in May 2024

10/10 Excellent

Agnidhar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in prime location just outside plaza de mayor. Great service from staff and were extremely friendly in helping with any aspect we wanted. Would 💯 percent recommend if your visiting villa dey levya and has parking onsite too which is very convenient
Stayed 1 night in Dec 2024

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel I love it
Stayed 1 night in Jul 2023

10/10 Excellent

JAIRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service very friendly staff
Stayed 1 night in Jul 2024

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful restored hotel in the main square of a gorgeous colonial town in beautiful Boyaca, Colombia
Stayed 3 nights in Dec 2023

10/10 Excellent

Nupur

Best location if you want to be in the middle of town. Kids had a great time too. Staff is very helpful and polite. Highly recommend.
Stayed 3 nights in Mar 2024

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place, room very comfortable, very clean, right in the middle of town, walking distance to all attractions.. Amazing personnel very helpful. Would stay again in this great hotel
Stayed 1 night in Oct 2022

8/10 Good

Camilo

Liked: Cleanliness, staff & service, property conditions & facilities
Nice located in the main plaza. Breakfast outside the property and minimum amenities. We travel with a year old baby

10/10 Excellent

Brando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Aug 2023

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, great building. Clean.

Great Location, great building. Don’t bother taking the bigger room because it was nothing like depicted in the pictures indicating a fireplace and balcony. It was a standard room with an extra table. Bathroom was small! Breakfast is not their strength although enough to start the day. Breakfast has some extra stuff that you can buy and are not included. Hotel wants to arrange check in via WhatsApp before you arrive, what can be bothersome when traveling.
Stayed 3 nights in Jan 2025

10/10 Excellent

ANDREA

Liked: Cleanliness, staff & service, property conditions & facilities

Great location, but hotel needs work in the room

The hotel is very well located, but bedding is horrible. Villa de Leyva is very cold and it has just a couple of thin blankets, so at night you can feel the weather. Pillows are in plastic material and have the sheet over, so it’s not that comfortable. It is dog friendly so you can expect a 5am bark in the room next to you. It’s not a couples hotel to be able to sleep in.
Stayed 1 night in Aug 2023

6/10 Okay

Jairo

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Lack of Managment

Horrible experience. I recently stayed at Hotel Plaza Mayor in Villa de Leyva, Colombia, with high expectations due to past experiences. Unfortunately, the hotel failed to meet these expectations in various ways. Despite the beautiful location and terrace, our stay was marred by poor customer service and management issues. The restaurant manager, Sofia, was unhelpful and rude, failing to deliver on promised surprises for my birthday. The waitress was excellent, but her efforts couldn't compensate for Sofia's poor attitude. We were also kicked out of the terrace after 10 pm, and a pre-paid mariachi serenade was disrupted due to false complaints from other guests. Upon arrival, no one offered to help with our luggage, and the front desk staff showed no sense of urgency or customer service skills. The TV in our room didn't work, and when we reported it, the staff offered to help at midnight, which we refused. When we returned to the hotel, the TV still wasn't working, and we were moved to another room, where we found a dirty bathroom and a shower full of black hair (despite my wife being blonde). These issues stem from a lack of training and operational leadership, leaving us extremely dissatisfied and ruining my birthday weekend. I would not recommend this hotel until management addresses these issues."
Stayed 2 nights in Mar 2024

10/10 Excellent

CARLOS E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio e instalaciones
Stayed 1 night in Nov 2025

10/10 Excellent

Leslie

Liked: Amenities
Buen menú, limpio, Sandra excelente y muy buena ubicación
Stayed 2 nights in Oct 2025

10/10 Excellent

Michelle Marie

Liked: Staff & service, property conditions & facilities
I had a wonderful stay at Plaza Mayor Hotel.
Stayed 3 nights in Aug 2025

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Stayed 1 night in Jul 2025

10/10 Excellent

Jeff

Liked: Staff & service, amenities, property conditions & facilities
Excellent in all aspects
Stayed 3 nights in May 2025

8/10 Good

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Excellent location. No a/c or refrigerator available in rooms. Friendly staff.
Stayed 2 nights in Apr 2025

6/10 Okay

jairo

Liked: Cleanliness, staff & service, property conditions & facilities
lo rescatable del hotel es su cercanía a la plaza
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien todo estuvo excelente
Stayed 3 nights in Apr 2025

4/10 Poor

alexandra

Liked: Cleanliness
Disliked: Staff & service, room comfort
La habitación antigua y fea, se escuchaba todo, pésima habitación nada cómoda, cama King con algo en el medio, antigua feita, lástima teníamos más expectativas para el hotel. Ruido desde las 7 de la mañana de arreglos habitaviones por mantenimientos
Stayed 1 night in Apr 2025