Dear Tiffany, we're pleased to hear that you found our staff to be accommodating and friendly. However, we apologize for the cleanliness issues and inconvenience caused by the presence of ants in your room. This falls short of our standards, and we're sharing these concerns with our housekeeping team to ensure a more thorough and effective cleaning process in the future. Additionally, we apologize for any discomfort caused by the air conditioning not functioning properly. We'll have our maintenance team look into this matter promptly to ensure that all amenities are in proper working order for our guests. Your feedback is invaluable, and we appreciate you bringing these matters to our attention. We hope to have the opportunity to exceed your expectations during your next visit. Thank you for choosing our hotel.Best Regards, Customer Care Team

Dear LeAnn, thank you for your feedback. We're glad to hear that you found your stay at our hotel satisfactory. If there are any areas where we can improve to make your experience better next time, please feel free to let us know. We value your input and hope to have the opportunity to serve you again in the future. Best Regards, Customer Care Team

Dear Sharon, thank you for sharing your feedback with us. We're sorry to hear about the issues you encountered during your stay. It's disappointing to learn that the shower didn't work properly and that you found the breakfast to be unsatisfactory. We apologize for any inconvenience this may have caused. Additionally, we regret to hear that you didn't have the best experience with our front staff, although we're glad to hear that you found our housekeeping team to be friendly. We take all guest feedback seriously and will share these concerns with our team to ensure improvements are made. We hope you'll consider giving us another chance in the future to provide you with a better experience. If there's anything else we can assist you with, please feel free to reach out. Thank you for staying with us. Best Regards, Customer Care Team

Dear Ruci, thank you for choosing to stay with us and for taking the time to share your positive experience. We are delighted to hear that you had a good stay. Our team strives to provide excellent service, and it's always rewarding to know that we've succeeded in making our guests' experiences enjoyable. If you have any specific feedback or suggestions for improvement, please feel free to share. We look forward to welcoming you back on your next visit.Best Regards, Customer Care Team

Dear Madi, thank you for choosing to stay with us and for taking the time to share your feedback. We're delighted to hear that you enjoyed a quiet and uninterrupted stay. Our team aims to provide a comfortable and peaceful environment for all our guests. If you have any specific suggestions or requests for your future visits, please feel free to let us know. We appreciate your patronage and look forward to welcoming you back on your next trip.Best Regards, Customer Care Team

Dear Joshua, thank you so much for your valuable feedback. We are delighted to know that you enjoyed your stay with us and liked our customer service. We always make sure to serve our guests to the best of their abilities and hence it feels great to be acknowledged for the hard work that we put in every day. Your kind words will be a great source of motivation for all of us and it's bound to make us smile. We look forward to hosting you soon!Best Regards, Customer Care Team

Dear guest, thank you for taking the time to share your feedback with us. We sincerely apologize for the concerns you've raised regarding the room color and the condition of the bathroom. We understand the importance of maintaining a comfortable and well-maintained environment for our guests, and we regret that we fell short in this instance. Your comments are valuable, and we will handle these issues promptly to ensure that necessary improvements are made. We appreciate your honesty, and we take your feedback seriously as we continually strive to enhance the overall guest experience. If there's anything specific you'd like to share or if you have additional details about your stay, please feel free to contact us directly. We want to make sure that any issues are fully handled and resolved. We appreciate your understanding, and we hope to have the opportunity to better serve you in the future.Best Regards, Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear guest, thank you so much for your stellar rating! This means a lot to us. We hope you enjoyed your visit and look forward to welcoming you back the next time you visit the area. Best Regards, Customer Care Team

Dear guest, thank you so much for your valuable feedback. It gives us immense pleasure to understand that you were happy with your stay and we look forward to hosting you soon! Best Regards, Customer Care Team

Dear Timothy, we're delighted to hear that you found our hotel to be a good, clean, and economical place to stay! Providing a comfortable and budget-friendly experience is our goal, and we appreciate your positive feedback. If you have any specific suggestions or if there's anything we can do to make your future stays even better, please feel free to let us know. Thank you for choosing us, and we look forward to welcoming you back on your next visit!Best Regards, Customer Care Team

Dear Martha, thank you so much for your stellar rating! This means a lot to us. We hope you enjoyed your visit and look forward to welcoming you back the next time you visit the area. Best Regards, Customer Care Team

Dear Marie, thank you for taking the time to rate your recent stay with us. We are disappointed that you don't seem to have had the wonderful experience that the vast majority of our guests do. We sincerely hope that you will give us another opportunity to restore your faith in our hotel and hospitality. Best Regards, Customer Care Team

Dear Timothy, thank you for your wonderful feedback! We're delighted to hear that you had a warm and friendly check-in experience, found our accommodations clean and comfortable, and appreciated the value we offer. Your recommendation means a lot to us, and we look forward to welcoming you back for another great stay in the future.Best Regards, Customer Care Team

Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

Dear Christopher, thank you for taking the time to share your detailed feedback regarding your recent stay with us. We're pleased to hear that you found value in our accommodations, enjoyed the amenities in your room, and appreciated the breakfast offerings. However, we apologize for the inconvenience you experienced with the door keys and the out-of-service ice maker. Rest assured, we will review these issues with our team to ensure improvements are made. We look forward to welcoming you back for another stay in the future.Best Regards, Customer Care Team

Dear Jackie, we appreciate your feedback regarding the room conditions and amenities. We understand the importance of keeping our facilities updated for the comfort of our guests. Your comments will be shared with our team for further review and improvements. Thank you for bringing this to our attention, and we hope to have the opportunity to enhance your experience in the future.Best Regards, Customer Care Team

Dear Jackie, thank you for sharing your feedback with us. We sincerely apologize for any inconvenience you experienced regarding the property conditions and facilities. We continuously strive to provide the best environment and amenities for our guests, and it's clear we fell short during your stay. Please know that we take your feedback seriously, and we will be handling the concerns you raised to ensure improvements are made. We value your patronage and hope to have another opportunity to better serve you in the future.Best Regards, Customer Care Team

Dear James, thank you for taking the time to share your positive feedback with us. We're delighted to hear that you found our establishment to be clean and well-maintained. Ensuring a pristine environment for our guests is a top priority, and we're glad to know that this was reflected in your experience. Your kind words are greatly appreciated, and we look forward to welcoming you back in the future.Best Regards, Customer Care Team

Dear Ioannis, thank you so much for your stellar rating! This means a lot to us. We hope you enjoyed your visit and look forward to welcoming you back the next time you visit the area. Best Regards, Customer Care Team

Dear Jackie, we sincerely apologize for the inconveniences you experienced during your stay. It's clear we fell short of our standards, especially regarding cleanliness. Rest assured, we take such feedback seriously and will share these issues with our housekeeping team to prevent any future occurrences. We hope you'll consider giving us another chance in the future to provide you with the experience you deserve.Best Regards, Customer Care Team

Dear Rhonda, we're thrilled to hear that you had a pleasant experience with our staff and enjoyed the comfort and cleanliness of your room. Ensuring our guests feel welcomed and have a restful stay is our top priority. Thank you for your feedback, and we hope to welcome you back again soon! Safe travels!Best Regards, Customer Care Team

Dear Ashley, thank you for taking the time to provide us with your feedback. We're sorry to hear that your experience did not meet your expectations. We sincerely apologize for any inconvenience you encountered, including the outdated decor, discomfort with the bed, the smell of cigarettes, and the breakfast experience. Your comments are valuable to us, and we will share them with our team to handle the areas that need improvement. We appreciate your input, and we hope to have the opportunity to better serve you in the future. If you have any additional comments or if there's anything specific you'd like us to handle, please feel free to share. We value your business, and we hope to regain your trust during your future travels.Best Regards, Customer Care Team

Dear Stephanie, we apologize for any inconvenience caused by the absence of an elevator. We understand that having this facility can greatly contribute to the comfort of our guests, especially when it comes to accessing different floors. If there's anything else you'd like to share or if there's anything specific we can do to make your stay more enjoyable, please feel free to let us know. We appreciate your feedback and hope to have the opportunity to provide you with a positive experience in the future. Thank you for choosing to stay with us!Best Regards, Customer Care Team

Dear Spencer, we sincerely apologize for the inconvenience you're facing in accessing your room. Ensuring your comfort and convenience is a priority for us, and we regret the trouble you're experiencing. Please contact our front desk immediately so that we, as a team, can swiftly assist you in gaining access to your room. Resolving this issue promptly is our top priority to ensure that you can comfortably access your accommodations. Should you have any other concerns or if there's anything else we can do to assist you during your stay, please do not hesitate to let us know. Your satisfaction is of utmost importance to us, and we're here to ensure your stay is as smooth and comfortable as possible.Best Regards, Customer Care Team

Dear Charles, thank you for sharing your feedback about your recent stay with us. We're pleased to hear that you had a pleasant experience during your visit. As for breakfast, we understand that it's often a convenient option for guests on the go. If you ever have any specific feedback or suggestions for how we can enhance the breakfast experience in the future, please feel free to let us know. We appreciate your kind words and your choice to stay with us. If you decide to visit again, we look forward to making your next stay even more enjoyable.Best Regards, Customer Care Team

Dear James, we're delighted to hear that our staff provided you with courteous and helpful service during your stay. Ensuring our guests feel welcome and supported is a top priority for us. Should you have any future needs or requests, don't hesitate to reach out to our team. We're here to assist and ensure you have a pleasant experience whenever you return. Thank you for your kind words, and we look forward to welcoming you back in the future.Best Regards, Customer Care Team

Dear Michael, we're sorry to hear about your negative experience, and we sincerely apologize for the inconveniences you faced upon arrival. We understand your frustration and disappointment with the discrepancy in the deposit and the condition of the hotel. This is not the experience we aim to provide to our guests. Your feedback is essential in helping us handle the issues and improve our services. We have shared your comments with our team to ensure that these problems are resolved. We value your input, and we hope that you'll give us another chance in the future. If you have any further concerns or need assistance, please feel free to reach out to us.Best Regards, Customer Care Team

Hi Stephan,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards, Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Edna,Thank you so much for your fantastic review! We're thrilled to hear that your visit has been accommodating and that you plan to extend your stay with us. It's wonderful that you appreciate our clean entrance, professional and accessible staff, and spacious rooms. We can't wait to continue making your stay enjoyable. Thank you for choosing Quality Inn of Broken Arrow, OK!Best Regards, Customer Care Team

Dear Dee,Thank you for sharing your feedback regarding your recent stay. We're pleased to hear that you found your room decent and that you appreciated the location. However, we apologize if the cash deposit was not adequately communicated in advance. We'll take your comments into consideration to improve our guest experience. If you have any further suggestions or questions, please don't hesitate to reach out. We hope to welcome you back in the future for an even better experience.Best Regards, Customer Care Team

Dear Bobby,Thank you for taking the time to share your feedback about your recent stay with us. We genuinely appreciate your comments as they help us improve our services and facilities.We're glad to hear that you found our staff friendly and our front desk staffed around the clock. However, we deeply regret that your overall experience was marred by several issues. Cleanliness is a top priority for us, and we apologize for any shortcomings in this regard. We have taken note of your comments about the bed linens and cigarette holes, and we will address this with our housekeeping team to ensure better quality control.We are also concerned about the issues you mentioned regarding the property's condition and facilities. We take such matters seriously, and we will investigate and rectify these issues promptly to enhance the safety and comfort of our guests.Your feedback is invaluable, and we want to assure you that we are committed to providing a better experience should you choose to stay with us again in the future.Warm regards,Guest Experience Team

Hi William,Thank you for your feedback and we are sorry that you did not seem to have an awesome experience during your stay. We love hearing back from our guests and we hope to get additional feedback/comments from you the next time you stay with us. Have a good one. Best Regards, Customer Care Team

Dear Charity,Thank you for sharing your feedback regarding your recent stay with us. We appreciate your honest observations, as they help us identify areas for improvement.We apologize for any inconvenience you experienced during your stay. It's important to us that our guests have a comfortable and hassle-free experience, and it seems that we fell short in a few areas.Your comments regarding the older facilities, the need for some minor upkeep, and the delay in having your room ready at check-in have been duly noted. We will work on addressing these issues to enhance the overall guest experience.Additionally, we apologize for not having provided extra towels in your room. This is something that should have been readily available, and we'll make sure to improve our room preparation process to prevent such oversights in the future.We appreciate your understanding, and your feedback is invaluable in helping us make necessary improvements. If you choose to stay with us again, we are committed to ensuring a more enjoyable and hassle-free experience.Best Regards, Customer Care Team

Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

Dear Kevin,We're truly sorry to hear about your recent experience. Your comfort is our top priority, and we apologize for falling short during your stay. We'll be addressing the issues with our staff and cleanliness immediately.Please know that your feedback is invaluable to us, as it helps us improve. We hope you'll give us another chance to provide you with the exceptional service you deserve. Our team is committed to making your next visit a much better one.Best Regards, Customer Care Team

Hi Beth, Thank you for taking the time to rate us based on your recent visit. We hope you had an awesome and comfortable stay. Your concern about the stairs is noted. We are looking forward to having you back the next time you are in the area. Best Regards, Customer Care Team

Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

Hi Cade,Thank you for taking the time to rate us based on your recent visit. We hope you had an awesome and comfortable stay. We are looking forward to having you back the next time you are in the area. Best Regards, Customer Care Team

Dear Michael, Thank you for taking the time to rate us based on your recent visit. We hope you had an awesome and comfortable stay. We are looking forward to having you back the next time you are in the area. Best Regards, Customer Care Team

Hi Luke,It is great to receive feedback from you regarding your recent stay with us. While you didn't say much in your review, we hope that you had an awesome stay and that you were comfortable in your room. Thanks for choosing to stay with us and we look forward to your next visit. Best Regards, Customer Care Team

Hello Brad,We appreciate your positive review of our property - your kind words inspire us to do better and feedback like this makes us strive to give the best service. Our staff is also grateful that even the simple things they do are greatly appreciated. Your feedback about the challenge of not having an elevator is noted - perhaps we could assign a room at the lower level on your next visit. We would love to welcome you back and hope that you consider staying with us the next time you are in the area.Best Regards, Customer Care Team

Dear Sharee, We appreciate the rating that you provided - rest assured that we will continue to listen to our guests so we can continuously improve on the services that we provide. We are sorry that you did not seem to have an awesome experience during your stay but we will take this as inspiration to be better. We hope you consider staying with us again in the near future. Best Regards, Customer Care Team

Dear Brianna, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Best Regards, Customer Care Team

Dear Calvin,Thank you for your feedback and we are sorry that you did not seem to have an awesome experience during your stay. We love hearing back from our guests and we hope to get additional feedback/comments from you the next time you stay with us. Have a good one. Best Regards, Customer Care Team

Dear Brad, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Best Regards, Customer Care Team

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent experience at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Best Regards, Customer Care Team

Dear Guest, Thank you for your review. We love hearing back from our guests and we hope to get additional feedback/comments from you the next time you stay with us. This will help us improve our services for you and other future guests. Have a good day! Best Regards, Customer Care Team

Dear Guest,We appreciate your feedback - thank you for taking the time to leave us with comments about your recent stay. It's unfortunate that you did not seem to have experienced the usual level of satisfaction that other guests have but thanks for pointing out the things that we can improve on. Your comment about cleanliness is noted and we will see to it that our team does a better job preparing the area moving forward. We will also see what we can do about having some updates soon and improving on the maintenance issues. We are sorry for the inconvenience caused and we hope you consider staying with us again. Best Regards, Customer Care Team