"First and foremost, our minivan was stolen right off the parking lot!!!! Everything else is just icing on the cake. They refused to give us our money back and acted like nothing happened. Breakfast was lousy. We had to ask for bedding for the sofa bed. The rental company refused to give us another rental because they did not have the stolen one in their possession so we spent the majority of the next morning trying to secure another rental. That took ALL MORNING!! And when we asked for our money back, the staff told us that they could not give us a refund because the checkout time had already passed! Be Warned! If you do not want to worry about your vehicle or your belongings being stolen while you are sleeping peacefully, DO NOT STAY HERE!!! At least none of our family was hurt. The police said to look on the bright side-we were not there when it was stolen and were not assaulted with a weapon. Crappy, unsafe place!"