Trujillo

Property class: 3.5

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A free breakfast buffet, a free daily manager's reception and a terrace are just a few of the amenities provided at Best Western Trujillo. For some rest and relaxation, visit the sauna. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

About the area

Map
Díaz de Cienfuegos 145, Urb. La Merced, Trujillo, La Libertad, 13008

Getting around

  • Trujillo (TRU-Capitan FAP Carlos Martinez de Pinillos Intl.)
    22 min drive

About this property

Trujillo

  • Hotel in the city centre
  • You can look forward to a free breakfast buffet, a free daily manager's reception and a terrace at Best Western Trujillo. For some rest and relaxation, visit the sauna. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
  • Additional perks include:
    • An outdoor pool and a children's pool, along with sunloungers
    • Free self-parking
    • A 24-hour front desk, smoke-free property and tour/ticket information
    • Concierge services, a banquet hall and a front desk safe
  • Room features
  • All 50 rooms feature comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi and safes.
  • Extra amenities include:
    • Bathrooms with showers and hairdryers
    • Electric kettles, daily housekeeping and desks

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Frequently asked questions

Does Best Western Trujillo have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9 AM to 11 PM.

Is Best Western Trujillo pet-friendly?

No, pets are not allowed at this property.

How much is parking at Best Western Trujillo?

Self-parking is free at this property.

What time is check-in at Best Western Trujillo?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Best Western Trujillo?

Checkout is at noon.

Where is Best Western Trujillo located?

Located in the heart of Trujillo, this hotel is within a 10-minute walk of Antenor Orrego Private University and National University of Trujillo. Real Plaza Trujillo and Santo Domingo Church are also within 1 mile (2 km).

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Reviews

Trujillo Reviews

8.6

Excellent

9.0

Cleanliness

8.4

Location

8.6

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 57 out of 123 reviews
Rating 8 - Good. 50 out of 123 reviews
Rating 6 - Okay. 11 out of 123 reviews
Rating 4 - Poor. 4 out of 123 reviews
Rating 2 - Terrible. 1 out of 123 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, all the areas were spotless, breakfast was delicious and coffee was tasteful.
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
The room was good. The food was ok it could be better
Stayed 2 nights in Jul 2025
Verified review

6/10 Okay

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Refrigerator and safe in room did not work. Even though the issues were reported staff answered items were under maintenance. Never emptied garbage cans during a 4 day stay. Cob web in the bathroom corner never cleaned. Shower leaked out to the tiled floor. Pleasant staff, delicious food.
Stayed 4 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Location is perfect
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smooth process at check in and clean rooms
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Always one of the better places to stay in Trujillo, especially in the summer heat because they have a/c and two pools. Breakfast is good with good service. The room has a refrigerator, good beds, a safe, hot water, nice bathroom.
Stayed 4 nights in Mar 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Staff
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Amenities
Nond
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A loud siren would blast from the next-door Wongs grocery store several times throughout the night making a difficult to sleep.
Stayed 1 night in Jun 2024
Verified review

4/10 Poor

Over all its ok hotel. Terrible part was, the frint desk lady messed up the entries and during checkout we were made to pay additional taxes. Hotel said its their mistake but couldnt reverse the entries as the system didnt allow. Be careful durinf checkin as the hotel reception might screw up things
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. However, the alarms kept sounding all hours of the day and night from the business next door (Wong). Also, I asked the hotel management to repair the non-working lockbox in my room, but they never did. The room lacked a number of amenities like coffee maker, ice bucket, microwave, and iron and ironing board.
Stayed 7 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zaten eerst verkeerd in 3 bedden kamer. Volgende dag opgelost. Alles werd erg schoon gehouden. De kamer was erg goed, de tweede keer toen we terugkwamen, was de kamer wat donkerder. Personeel was behulpzaam met tips over strand in Piementel. Het straalde iets van rust en status uit.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
En el check in nos atendieron muy bien todo el personal muy amable pero a la hora del check out hubo otro personal y terrible experiencia...
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cama muy dura
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sonaba una alarma hasta tarde en la noche
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Buen hotel pero la atencion no es tan buena, no te saludan, tienes que pedirles que te ayuden a cargar maletas (y no tienen carrito), no te explican que hay estacionamiento privado, etc.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente atención al cliente!
Stayed 3 nights in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Estadía agradable.

la experiencia fue buena. El trato muy cordial. La habitación podría mejorar. El drenaje del lavatorio de manos pasaba lento y había pintura descascarada en la pared producto de humedad que debería ser repintada. Pero en general, la habitación muy cómoda y el trato muy cordial. El desayuno de muy buena calidad y variedad.
Stayed 3 nights in Dec 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the breakfast, good bed and bathroom, quiet, pools and gym, several good restaurants nearby like Vital Foods for vegetarian. Wifi didn't work on my last night and next morning. This is one of my favorite hotels in Trujillo.
Stayed 4 nights in Feb 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 1 night in Jan 2022
Verified review

6/10 Okay

Pago habitación

Me parece que no tiene relación lo que ofrece la pagina de reservas con lo que nos cobraron al final, muy mal. Me dieron una serie de explicaciones que no me dejaron satisfecho e inclusive recomendaron reservar directamente con ellos que es mas barato.
Stayed 1 night in Jan 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always have a good experience and it's my favorite place to stay for the price. Nice hotel, and the staff is friendly and speaks English well. Near supermarket and restaurants. Breakfast is average.
Stayed 3 nights in May 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good , the staff very friendly location goof.
Stayed 3 nights in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El Staff es muy amable
Stayed 1 night in Dec 2019