Book a Troy Cottage

"Poorly staffed, no maid service.disgusting "

"Staff does not follow protocol in situation when finding personal property accidentally left in a room (immediately report, turn in the item to hotel management and document the chain of custody, promptly notify the guest). "

"Room #1 was freezing and the heating didn’t work. The staff were helpful and moved me to room #2, which was also freezing. But, in room number #2 the barely functioning heater was able to raise the temp to a barely tolerable temp. I staid snuggled in bed and got a lot of reading done. "

"The rooms and common areas were very clean, the staff was friendly"

"Yes "

"Room needs a cleaning and an update. Peeling paint in the bathroom."

"My room was 79 degrees. I called and someone was sent up promptly to fix. He came in the room, worked for about 10-15 mins and said it was set. The room did not cool down and it was a terrible nights sleep."

"In March, it's out of season and it has basic service, without shampoo and body wash in the shower."

"Delightfully clean, roomy, and comfortable room. Very quiet and well-supplied with amenities, has a luxury feel. "