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"I had a big problem getting the key to the room. There was no note or message to explain how to get the key. I tried to call several times but there was no answer. It was a most challenging experience."

"Super"

"Schönes Hotel."

"Charming, family run hotel in a quiet section of Plauen, close to the city center. Breakfast included and really good. Staff helpful. Owner kind enough to sell me a beer even though restaurant had closed. She found me a charger for my IPad, Room was small but comfortable, clean and priced well. Book early, this hotel is popular and fills up fast."

"Hatten ohne Frühstück gebucht"

"Wir haben uns rundum wohl gefühlt. "

"Alles gut "

"Sehr schön! Alles neu und geschmackvoll eingerichtet! Ich fühlte mich wie zu Hause! "

"The spa, gym, and lake views are excellent. The hotel has a very 90's feel and no room service (this was a bummer as we had a lake view room and wanted to stay in and relax). The beirgarten by the water has excellent food, although it closes at 930pm (as does the only restaurant on site (a buffet). The place was comfortable for 1 dayx the lake location and sauna were exactly what we wanted"

"Nice big room and comfortable bathroom. Very handy with parking garage under the hotel. Lots od shopping and restaurants in the vicinity."

"Too short a stay to tell."

"Look forward to staying here again!"

"alles top, gerne wieder :-)"

"hotel and staff. The grocery store downstairs was very nice"

"Zimmer sauber, aber es war sehr kalt im Zimmer. Keinerlei auffindbare Erklärung, wie die Temperatur hätte geregelt werden können. Fernseher leider nur Programme vom ÖRR, mein Sat1/RTL etc, diesen waren alle verschlüsselt. Sehr laut, da Hauptstraße direkt vorm Hotel, nachts ausgaktbar aber Abends wirklich nervig"

"Excellent Hotel in an old Palace. Room was very good and clean. Restaurant food and staff excellent. Hope to stay there again"

"A fabulous, "Jugendstil" hotel,Tastefully renovated. Exceptionally friendly service. "

"The staff were incredibly kind and went above and beyond to make my stay comfortable. Kiara in particular, she works the front desk, is a pure delight and she herself would be the reason I would visit again. "

"Nice."