All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 6 out of 104 reviews" "
10 - Excellent
6
Rating 8 - Good. 7 out of 104 reviews" "
8 - Good
7
Rating 6 - Okay. 10 out of 104 reviews" "
6 - Okay
10
Rating 4 - Poor. 17 out of 104 reviews" "
4 - Poor
17
Rating 2 - Terrible. 64 out of 104 reviews" "
2 - Terrible
64
3.8/10
Cleanliness
5.0/10
Staff & service
2.0/10
Amenities
3.4/10
Property conditions & facilities
2.0/10
Eco-friendliness
Reviews
2/10 Terrible
Verified traveller
Travelled with family, Travelled with family and small children
This hotel should not be allowed on hotels.com. It not only was filthy, dirty and gross, we had a hard time finding a door that worked. The gentleman who was working the reception was professional and efficient, but he didn't have much to work with in this accommodation. There were people hanging around the building that didn't appear to be staying there. It was way way way too sketchy to stay.
Donna
Stayed 1 night in Aug 2019
8/10 Good
Verified traveller
29 Apr 2019
Liked: Cleanliness, staff & service, room comfort
Decent hotel
Overall it’s a comfortable hotel for that price . It’s an old hotel for that price definitely worth it about 55$ is a very good steak. Don’t expect 3* treatment
Verified traveller
Stayed 1 night in Apr 2019
8/10 Good
Alexandra R.
19 Apr 2019
Quiet and restful
Great bed to enjoy a good night sleep during my travels.
Okay location. Horridly rundown. The fact that the room had no clock might sum it up, and none available at front desk. No ice buckets, just used grocery bags. No Wifi. Old, badly worn furniture. Leaky toilet. No wake up calls. Oh, and the fire escape directions on the back of the door were for a room at the other end of the motel. Before we unpacked we knew we would never stay there again. For the low price it was a very poor value.
The first room I booked was not clean, bed wasn’t made towels and garbage everywhere.. second room still had cleaning supplies in it and smelled of cigarettes and the toilet had not been flushed... it was poorly maintained.
We stayed one night at the motel. After checking in, we found there were no towels in the room. We had asked for the towels twice and they were finally delivered after 5 hours. However, there were dark stains on the towels. There were some long hairs on the pillows as well. Although the room is spacious, I wish it could be cleaner.
J&M
Stayed 1 night in May 2018
Response from GM on 7 Jul 2018
We are sorry we failed to meet your expectations
8/10 Good
Silvia E
28 May 2018
Liked: Cleanliness, staff & service, room comfort
Silvia E
Stayed 2 nights in May 2018
2/10 Terrible
Verified traveller
17 May 2018
Verified traveller
Stayed 1 night in May 2018
4/10 Poor
Debra
2 May 2018
Liked: Staff & service
Disliked: Cleanliness
Cheap hotel with cheap rates
Bathroom was dirty but they came right away to clean. Room next door was noisy all night. No sleep for us.I guess you get what you pay for.
Debra
Response from GM on 12 May 2018
We are sorry that we failed to meet your expectations. Thanks for letting us know.
6/10 Okay
Tony
20 Apr 2018
Liked: Staff & service
No Wi-Fi or phone working. Room was clean but furniture very run down.
Tony
Response from GM on 14 May 2018
We have wi-fi available, sorry that you where not provided the password. Thanks for letting us know about the phone.
Do not stay in room 267. Shower do not work. The basic necessity of a hotel room is a decent bed and working, functional shower facilities.
Verified traveller
Stayed 1 night in Mar 2018
Response from GM on 12 May 2018
Thank you for bringing this to our attention.
4/10 Poor
Verified traveller
10 Mar 2018
Liked: Cleanliness
Disliked: Property conditions & facilities
Bad Heater
Appearance is everything… no continental breakfast, although there was fresh coffee. The building looks as though it’s under construction and could use fresh paint in the room, although the room was clean and all the basics were there. The worst thing was it was cold and the heater stated that it was running at 86° But I never felt like it got above 64. I am cheap and this seemed to work but I don’t know if I will use this place again in my work travels.
The heater was broken, the shower never had any warm water, there were no fitted sheets so we ended up sleeping on the mattress directly, the blankets were full of static electricity to the point of near non-stop sparks and shocks to us while we lay, and the only reason we kept the blanket on was because without it we thought we'd freeze. hotel staff was unhelpful and disinterested in service. we're pretty sure we heard someone get shot in the neighborhood too.
1/10 would not recommend.
We appreciate feedback. It is helpful for any property to have specifics listed so that they can be attended to. As in life, no one can fix what they do not know is broken.
When I got to my room with my kids. The Room was hot and humid. When I went to the front desk to let the attendant know and if I could switch rooms to accommodate me and my children. The attendant told me to open my window instead of switching us rooms.
Verified traveller
Response from Jerry-GM on 21 Apr 2017
We are sorry to hear you had a poor experience. There is a separate switch on the wall for a/c and heat and the clerk should have been more accommodating. Thank you for sharing this as per I will be sharing this with my staff.
Noisy, dirty, drug deals going on in the parking lot & hallway. People running up and down the halls all hours of the night
professional
Response from GM Jerry on 21 Feb 2017
I'm sorry you had such an experience. We appreciate knowing this information so we can improve security patrols as per this is not typical of our facilities.
The first room we checked in to had blood stains trips in the bedding and smelled like cigarettes. People were yelling and screaming it was awful. When they moved us to a separate building the room was ok but the heater didn't work at all. We froze trying to get sleep and ended up having to leave at around 4 am. Worst experience ever
Donna
Response from GM Jerry on 13 Feb 2017
We are sorry you had difficulty operating the heater in the renovated building. I will address staff direction on how to use them before sending guest over. I personally checked it and it's fine and I apologize someone failed to give you operating instructions.
10/10 Excellent
Shauna
25 Jan 2017
Liked: Staff & service, room comfort
Friendly
Very friendly. Always had coffe made which is a plus in my book. Enjoyed my stay even though it was short.
Shauna
Response from General Manager on 21 Feb 2017
Thank you for nice feedback. I'm glad you enjoyed your stay and hope you visit us again.
Worst hotel ive ever stayed at. There was a weird smell as soon as you wakk in the lobby,rooms were very very dirty, there was something on the wall that looked like blood,bugs crawling around, stains on the pillows snd much more We had to leave and book another hotel witch is nice
Kylea
Response from General Manager on 6 Sept 2016
We are sorry the room failed to meet your expectations. We strive to offer a clean, affordable room. It seems we fell short of that goal and will use your feedback to improve the noted issues.
horrible experience ! dirty , no maid services , no phone line conection .
red bugs on the bed!! do not sell this hotel please .
Verified traveller
Response from General Manager on 6 Sept 2016
We are sorry that we failed to meet your expectations. We strive to offer a clean, affordable room. It seems we fell short of that goal and will use your feedback to improve the noted issues. If you ever have an issue at any property, be sure to inform staff right away. No one can fix what they do not know is broken.
4/10 Poor
arne, Pinehurst, Idaho
21 Aug 2016
Disliked: Cleanliness, room comfort
Bad hotel.
We got two full size instead of the queen as advertised. There was no refriderator, microwave, coffee pot in room. I would not stay here again.
arne
Response from General Manager on 23 Aug 2016
We are sorry there was an mistake in your bed size. The economy rooms do not come with the amenities you mentioned nor do not offer them in the room descriptions as per we do not want people mislead. Thank you for your feedback.
I heard Pennsylvania just outlawed swimming in dumpsters. The same should apply here. Really hoping I don't end up with a cold sore.
Verified traveller
Response from Jerry, GM on 9 Aug 2016
We are sorry to hear you had a less than ideal stay. It is unfortunate you hesitated to bring any concern to our staff. We are working hard to improve our facilities and appreciate feedback that can help us do so.
The room is big. They are renovating the new building and it looks great. Still tweaking out the details.new carpet as nd tyle floor at the door. Fresh paint thru out. Needs new furniture and desk. So far,so good. Nice guy at the counter that was very accommodating and friendly.we talked for awhile about the place and the work in progress and he seems to be excited about the outcome. Overall,"two thumbs up".
Stuart S
Response from Jerry on 28 Jun 2016
Thank you for the feedback Stuart! We are excited to be bringing a quality room to our guest! Hope to see you again when you are in the area!
Came and found our doors Locked , called nobody picked our call until we called you guys and someone spoke to us before it was open . We were there for 45 mins and can't get to our rooms very terrible situation .
Verified traveller
Response from Jerry on 12 May 2016
We are sorry to hear you had difficulties. The main entrance has posted hours and the guest entrance is always accessible with the guest key. There is also a night bell for any situation. I hope the rest of your stay was enjoyable and we appreciate your business.
No flowing tap to shower, filthy etc My bad experience with toilets, no shower flowing tap made it uncomfortable for two nightss stay
steve
Response from Jerry on 13 May 2016
Thank you for leaving your feedback. This is the 1st I have heard of your less than desirable accommodations. I can only surmise that you were given a room that was closed for repair and I apologize for the oversight. In the future at any facility, please advise management right away of such a situation. I cannot speak for all Inns but I want my guest to have a comfortable stay but cannot fix a situation I do not know about.
was just passing through and needed something very affordable. there was no ice bucket. the water pressure was terrible and did not get very warm. the room condition was not good. the staff was very nice and friendly. for the price to just lay your head down it was good.
Maria Veronica
Response from Jerry on 27 Jun 2016
I'm sorry we fell short in providing you an exceptional stay for the value. We appreciate the feedback and want to ensure that all our guest enjoy their stay.
This is by far the worst place in Washington state. No phones in rooms so you will have crack heads knocking on your door asking to borrow it. I left and hotel will not authorize the refund. Was there less than an hour. If you need any type of illegal drugs this is the place for you. If not stay away.
Arthur
Response from Jerry on 26 Mar 2016
Thank you for your feedback. All our rooms come with phones and we would have appreciated the chance to replace it. We are renovating our buildings and understand that the non-renovated areas may not be to everyones likeing, even at the low renovation price. We do grant refunds with that said and there may be a communication issue. I am sorry to hear about your experience.
Bed was comfortable and clean. Other than that, not much to recommend. Carpet dirty, towels stained, no remote for the TV, or light on the nightstand. The room had a very unpleasant odor. A 6" X 6" chunk broken out of the Venetian blinds (no curtains) exposing the room to the street. I could see the shadow of what at one time must have been a very nice motel, fallen on hard times and allowed to run down.
Randy
Response from Jerry on 24 Jan 2016
I was troubled to read that you were in a less than acceptable room. We want to know of issues such as you listed as per those conditions are not acceptble. I appreciate you sharing this information. Even during our renovations, we strive to provide a clean, affordable room and it seems we failed in this instance. I regret that you had an experience as such while staying with us.
8/10 Good
Nathaniel, Spokane, WA
24 Oct 2015
Liked: Cleanliness, staff & service, room comfort
Cozy room, silent night
I was very warmly welcomed by the hotel owners,and the room was in decent shape for occupancy. Free Wi-Fi is always a welcome amenity for me as I take care of business. I would come here again.
I don't think I can find the words to tell you about the experience . It was a place to sleep and shower.
I didn't realize that Expedia had rooms on there server of this type. It's left a bad taste in my mouth about Expedia, I doubt if I'll ever use your services again.
Bottom line, I blame myself.
Extremely filthy with plenty of shady characters hanging around.
...so sketchy we did a 2-3 power nod as needed, and left about 2 AM. disgusted and creeped out.
Where is my refund? This hotel was so horribly disgusting, unsanitary, and unsafe that I walked in and walked out. Then the hotel manager was rude and would not give me a any kind of paper work back (the copies of my ID & credit card) or sign a piece of paper that I did not stay there. There were NO DOOR KNOBs or LOCKs on the hotel doors. The hallways had condoms, trash and diapers. The place was putrid. And I still have not received my refund.
the bedding was all stained the curtins were stained.they never serviced the room for three days. i asked twice for new sheets and pillow cases.it was the worst place i have ever stayed.