Exterior

Reviews of La Quinta Inn & Suites by Wyndham Kennewick

2.5 out of 5
La Quinta Inn & Suites by Wyndham Kennewick
2600 South Quillan Place, Kennewick, WA

Reviews

8.0

Very good

Rating 10 - Excellent. 334 out of 838 reviews" "
Rating 8 - Good. 283 out of 838 reviews" "
Rating 6 - Okay. 112 out of 838 reviews" "
Rating 4 - Poor. 57 out of 838 reviews" "
Rating 2 - Terrible. 52 out of 838 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On a drive back from Twin Falls to Tacoma I stayed here and it was a wonderful, safe, quiet option compared to other places in the same area.
Stayed 1 night in Mar 2024
Response from La Quinta - Kennewick, WA on 27 Mar 2024
Christine,Thank you for taking time to tell us about your recent experience with us. We are so glad to hear it was a pleasant one. Specially that you felt safe. We look forward to your future stay.Safe travels,

10/10 Excellent

Katherine

Nice and helpful receptionist and room was fine with a comfortable bed.
Stayed 1 night in Mar 2024
Response from La Quinta - Kennewick, WA on 25 Mar 2024
Katherine,Thank you for takaing the time to tell us about your experience with us. We are glad to see it was a pleasant one. We look forward to your next stay.Safe travels,

8/10 Good

steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from La Quinta - Kennewick, WA on 19 Mar 2024
Steve,Thank you for taking the time to tell us about your experience with us. We are pleased to see it was a positive one. Please contact us directly with how we can improve. We look forward to your next stay.Safe travels,

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable.
Stayed 1 night in Mar 2024
Response from La Quinta - Kennewick, WA on 19 Mar 2024
Pamela,Thank you for taking the time to tell us about your experience with us. We are pleased to see it was a positive one. We look forward to your next stay.Safe travels,

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from La Quinta - Kennewick, WA on 19 Mar 2024
John,Thank you for taking the time to tell us about your experience with us. We are pleased to see it was a positive one. Your opinion and experience are important to us. Please feel free to contact us directly with how we can improve. We look forward to your next stay.Safe travels,

8/10 Good

Jessica

Business traveller
Liked: Cleanliness
Good stay
Stayed 3 nights in Mar 2024
Response from La Quinta - Kennewick, WA on 15 Mar 2024
Jessica,Thank you for taking the time to rate your recent experience with us. Your opinion and expeirence is important to us. Please feel free to contact us directly with further comments and how we can improve in the future.Safe travels,

8/10 Good

William Hugh

Heating unit was excellent. Bathroom ok. Sound proofing mediocre.
Stayed 1 night in Mar 2024
Response from La Quinta - Kennewick, WA on 11 Mar 2024
William,Thank you for taking the time to tell us about your recent experience. We value your opinion and it helps us improve our guest's experience with us.Safe travels,

10/10 Excellent

Vincent

Stayed 1 night in Mar 2024
Response from La Quinta - Kennewick, WA on 25 Mar 2024
Vincent,Thank you for takaing the time to tell us about your experience with us. We are glad to see it was a pleasant one. We look forward to your next stay.Safe travels,

8/10 Good

Norma

Travelled with partner
The only issue we had with the hotel was the toilet in the room was very low for adults. Everything else was very good.
Stayed 2 nights in Feb 2024
Response from La Quinta - Kennewick, WA on 1 Mar 2024
Norma,Thank you for taking the time to tell us about your recent stay with us. We are happy to see it was a pleasant one. We value your opinion and are working to improve your experience in the future.Safe travels,

8/10 Good

victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Acceptional
Stayed 1 night in Feb 2024
Response from La Quinta - Kennewick, WA on 29 Feb 2024
Victoria,Thank you for taking the time to share your recent experience with us. We are happy to see it was a pleasant one. We look foward to your future stay.Safe travels,

10/10 Excellent

Jennifer

Stayed 1 night in Feb 2024
Response from La Quinta - Kennewick, WA on 25 Mar 2024
Jennifer,Thank you for takaing the time to tell us about your experience with us. We are glad to see it was a pleasant one. We look forward to your next stay.Safe travels,

10/10 Excellent

timothy

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities
Staff was excellent and very helpful when asked questions about the area
Stayed 1 night in Feb 2024
Response from La Quinta - Kennewick, WA on 26 Feb 2024
Timothy,Thank you for taking the time to review your stay with us. We are pleased you had a pleasant stay.Safe travels!

10/10 Excellent

Elsa Y

Stayed 1 night in Feb 2024
Response from La Quinta - Kennewick, WA on 25 Mar 2024
Elsa,Thank you for takaing the time to tell us about your experience with us. We are glad to see it was a pleasant one. We look forward to your next stay.Safe travels,

8/10 Good

Susan

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from La Quinta - Kennewick, WA on 13 Feb 2024
Susan,Thank you for taking the time to tell us about your recent experience with us. Please feel free to contact us directly for further comment. We look forward to your next saty!Safe travels,

10/10 Excellent

Kristine

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice and modern, clean, good breakfast. Some noise due to inadequate sound-proofing between the floors. Not too bad though.
Stayed 1 night in Feb 2024
Response from La Quinta - Kennewick, WA on 7 Feb 2024
Thank you for taking the time to share your recent experience with us. We are happy to hear it meat your expectations. We look forward to your next stay.Safe travels,

10/10 Excellent

Susan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and pleasant.
Stayed 1 night in Jan 2024
Response from La Quinta - Kennewick, WA Team on 30 Jan 2024
Susan,Thank you for taking the time to share your experience during your recent stay with us. We are happy to hear it was to your liking. We hope to have you with us in the future.Safe travels!

10/10 Excellent

Kevin

Travelled with partner
Liked: Property conditions & facilities
Good accommodations. Not all that close to airport, and chose to order food to be delivered since we didn’t have a car.
Stayed 1 night in Jan 2024
Response from La Quinta - Kennewick, WA Team on 30 Jan 2024
Kevin,Thank you for taking the time to share your experience during your recent stay with us. We are happy to hear it was to your liking. We hope to have you with us in the future.Safe travels!

10/10 Excellent

Alan

Liked: Cleanliness, amenities
Stayed 1 night in Jan 2024
Response from La Quinta - Kennewick, WA Team on 30 Jan 2024
Alan,Thank you for taking the time to share your experience during your recent stay with us. We are happy to hear it was to your liking. We hope to have you with us in the future.Safe travels!

8/10 Good

Alan, Kelowna

Travelled with family
Liked: Staff & service, property conditions & facilities
Rugs in hallways are very dirty. Room is acceptable
Stayed 1 night in Dec 2023
Response from La Quinta - Kennewick, WA Team on 30 Jan 2024
Alan,Thank you for taking the time to share your experience during your recent stay with us. We are happy to hear it was to your liking.We value your opinion, and have recently re-treated the carpetting. We hope to have you with us in the future.Safe travels!

10/10 Excellent

Dale

Travelled with family
Check-in was a snap and the young lady checking us in was very helpful and extremely pleasant!!!
Stayed 1 night in Dec 2023
Response from La Quinta - Kennewick, WA Team on 30 Jan 2024
Dale,Thank you for taking the time to share your experience during your recent stay with us. We are happy to hear it was to your liking. We hope to have you with us in the future.Safe travels!

10/10 Excellent

-Dan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from La Quinta Management on 15 Dec 2023
Dan,Thank you for taking the to leave your feedback with us. We are pleased to hear you had a good experience. We look forward to your next stay.Best regards,

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from La Quinta Management on 15 Dec 2023
Jeff,Thank you for taking the time to share your feedback. I am happy to hear you had a positive experience. Your feedback is important to us.Best regards,

6/10 Okay

Daniel

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The lady at the front desk was really ornery with my children
Stayed 2 nights in Dec 2023
Response from La Quinta Management on 11 Dec 2023
Daniel,Thank you for taking the time to share your recent stay with us. I am sorry to hear you were left with anything but a positive experience. Please feel free to contact us directly for further comments or concerns. Your feedback is important to us.Best regards,

10/10 Excellent

Heather

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from La Quinta Management on 11 Dec 2023
Heather,Thank you for taking the time to share your recent stay with us. I am happy to hear you had a positive experience. Your feedback is important to us.Best regards,

2/10 Terrible

Cadesia

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 1 night in Dec 2023
Response from La Quinta Management on 11 Dec 2023
Cadesia,Thank you for taking the time to share your recent stay with us. I am sorry to hear you were left with anything but a positive experience. Please feel free to contact us directly for further comments or concerns. Your feedback is important to us.Best regards,

10/10 Excellent

Bob

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from La Quinta Management on 15 Dec 2023
Bob,Thank you for taking the to leave your feedback with us. We are pleased to hear you had a good experience. We look forward to your next stay.Best regards,

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price, clean, quiet, well stocked food even after breakfast available. Was handy as everything was closed when I pulled in US Thanksgiving and everything was closed.
Stayed 1 night in Nov 2023
Response from La Quinta Management on 28 Nov 2023
Dear Sylvia,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Kennewick. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from La Quinta Management on 21 Nov 2023
Thank you for taking the time to leave your feedback about your recent experience with us. We are happy to see you had a satisfying stay. We look forward to your future visits.Best regards,

2/10 Terrible

L

Disliked: Cleanliness, staff & service
The hotel supposedly 4.5 stars coz location and the conditions of this property but seriously disappointed, they do offer breakfast, 24 Hrs fitness and pool as well. The problem is seems NOBODY working in the hotel, we stayed 3 nights but room never cleaning even called to complain, they excuses is only one housekeeping on duties. If they don't get occupation there's a reason.
Stayed 3 nights in Nov 2023
Response from La Quinta Management on 21 Nov 2023
Thank you for taking the time to tell us about your recent experience with us. I am sorry to hear about your displeasure with the frequency and availability of housekeeping. Your feedback is important to us. Please rest assured we are working to prevent this situation from repeating itself in the future.Best regards,

8/10 Good

Joshua, Kennewick

Stayed 4 nights in Nov 2023
Response from La Quinta Staff on 19 Nov 2023
Thank you for taking the time to review your stay. We appreciate the feedback. Hope to see you next time..

8/10 Good

Christy

Stayed 1 night in Nov 2023
Response from La Quinta Management on 11 Dec 2023
Christy,Thank you for taking the time to share your recent stay with us. I am happy to hear you had a positive experience. Your feedback is important to us. Please feel free to contact us directly for further comments or concerns about how we can improve your future visits.Best regards,

8/10 Good

Antonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from La Quinta Management on 24 Oct 2023
Antonia,Thank you for taking the time to leave your positive feedback. We value your opinion and are glad to hear of a pleasant experience. We look forward to your next stay with us.Best regards,

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From beginning to end this was a nice stay. Staff was helpful and prompt, the room was clean and well appointed with ample room. Breakfast was as expected for a continental breakfast but was well attended to by staff.
Stayed 1 night in Oct 2023
Response from La Quinta Staff on 21 Oct 2023
Thank you for taking the time to review your stay!! We hope to see you again!

10/10 Excellent

VAL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Oct 2023
Response from La Quinta Staff on 17 Oct 2023
Thank you for taking the time to review your stay! We are glad you enjoyed it, hope to see you next time!

8/10 Good

riko

Travelled with family
Liked: Cleanliness, staff & service, amenities
Sink was clogged and something on the bed skirt that leaves the mind to interpretation. Staff were very friendly. The hotel met a need and the amount was reasonable. If I have higher expectations then where I stayed, I would need to pay more. Although, the bed skirt should have been cleaned
Stayed 1 night in Oct 2023
Response from La Quinta Staff on 27 Oct 2023
Thank you for taking the time to review your stay. We hope you will give us another chance next time you are in town. I will let the appropriate department know about the bed skirt, and come up with a solution to resolve the issue. Thank you

4/10 Poor

Jeanie

What is with not having any furniture?!? Very inconvenient and the room looked so cold!!
Stayed 1 night in Oct 2023
Response from La Quinta Staff on 27 Oct 2023
Thank you for taking the time to review your stay. We hope you will give us another shot next time your in town.

8/10 Good

Kurt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Hotel was clean and appeared well. It was quiet between rooms (unless people were yelling in the hallways). Continental breakfast was better than most places I had stayed. Beds were too firm for my liking. It was disappointing the pool was closed for my stay. But for the most part everything was good.
Stayed 2 nights in Oct 2023
Response from La Quinta Staff on 11 Oct 2023
Thank you for taking the time to review your stay. We appreciate the feedback. We do apologize about the pool being closed. We are working hard to fix the issue. We hope you will give us another chance next time your in town.

8/10 Good

Deborah

Stayed 1 night in Oct 2023
Response from La Quinta Staff on 28 Oct 2023
Thank you for taking the time to review your stay, we are glad you enjoyed your stay, see you next time.

10/10 Excellent

Sharleen

Stayed 1 night in Oct 2023
Response from La Quinta Management on 24 Oct 2023
Thank you for taking the time to leave your positive review. We value your opinion and experience with us. We look forward to your next stay!Sincerely,

8/10 Good

Scott

Business traveller
Liked: Cleanliness, staff & service
Stay was fine no issues. I do need a receipt for my stay as the hotel was unable to give me one at the time of my check out
Stayed 1 night in Sep 2023
Response from La Quinta Staff on 27 Sept 2023
Thank you for taking the time to review your stay. You should have gotten a receipt from the third party site you booked through. It is a no-print folio on our end, so the price you paid would not show on our receipts. Thank you for your review!

6/10 Okay

Annette

Not at all friendly. It felt dirty. I spilt some water on the tile in the room and wiped it up and found the floor was not clean at all. It was very noisy.
Stayed 4 nights in Sep 2023
Response from La Quinta Management on 25 Sept 2023
Anette,Thank you for taking the time to tell us about your recent experience with us. I am sorry to hear that it was less than satisfactory. Please rest assured we are taking the steps necessary to resolve and prevent the issues you encountered from happening in the future.Best regards,

6/10 Okay

Tori

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The lobby was cozy with a spacious eating area for the continental breakfast.our room window was unlocked and the screen looked as if someone bent it or pried it open. The pool had been down for a month we were told by staff. The room was clean and spacious the lobby was nice with a small artificial fireplace but nice and eating area very spacious for breakfast
Stayed 2 nights in Sep 2023
Response from La Quinta Management on 25 Sept 2023
Tori,Thank you for taking the time to tell us about your recent experience with us. Please rest assured we are taking the steps necessary to resolve and prevent the issues you encountered from happening in the future.Best regards,

10/10 Excellent

James

Travelled with partner
Very nice staff
Stayed 1 night in Sep 2023
Response from La Quinta Management on 25 Sept 2023
Anette,Thank you for taking the time to tell us about your recent experience with us. We look forward to your future stay with us.Best regards,

2/10 Terrible

Juvenal

Disliked: Staff & service
Stayed 1 night in Sep 2023
Response from La Quinta Staff on 20 Sept 2023
Thank you for taking the time to review your stay. We hope you will give us a chance next time you are in town.

10/10 Excellent

Stephanie

Stayed 1 night in Sep 2023
Response from La Quinta Staff on 8 Oct 2023
Thank you for taking the time to review your stay! we hope to see you again!!

4/10 Poor

Carole

Travelled with partner
Disliked: Amenities
Disappointed in the room. Seemed to be going through change, so the room seemed in disarray. No towel racks in the bathroom. No toilet paper holder, which the staff told us they hadn't had in a few years. The only good thing was the bed was comfortable.
Stayed 1 night in Sep 2023
Response from La Quinta Kennewick on 12 Sept 2023
Thank you for taking the time to leave your feedback. We value your experience and opinion. Please rest assured we are addressing the issues you described and preventing them from happening in the future.

10/10 Excellent

Danny

Stayed 1 night in Sep 2023
Response from La Quinta Staff on 13 Sept 2023
Thank you for taking the time to review your stay! We hope to see you next time your in town!

10/10 Excellent

Celia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really nice and it offers breakfast.
Stayed 1 night in Sep 2023
Response from La Quinta Kennewick on 12 Sept 2023
Thank you for taking the time to leave your positive feedback. We look forward to your future stay.

4/10 Poor

Doug

Stayed 5 nights in Aug 2023
Response from La Quinta Staff on 2 Sept 2023
Thank you for taking the time to review your stay. We hope you will give us another chance.

8/10 Good

Maria

Stayed 1 night in Aug 2023
Response from La Quinta Staff on 2 Sept 2023
Thank you for taking the time to review your stay! We hope to see you next time your in town.