The pictures are accurate, I'll say that. I wasn't expecting much but there were a few areas where they lost points with me. I was working remotely on this trip and expected wifi but they provided the incorrect wifi network and password. I understand that mistakes happen but I had to reach out 3 separate times and it took over 24 hours for them to get me the corrected wifi information and then the wifi was so weak it wasn't even worth using. Nor did they acknowledge their mistake or apologize for the delay. For the price i paid, close to 1,000 for three nights, I expected the customer service to be a little better (it was nonexistent). They sell wine on the property - maybe throwing in a bottle with the overpriced room would have been a classy touch or just responding to (and owning) their own mistake in a timely manner would have been appreciated.