Exterior

Reviews of Fairfield Inn By Marriott Traverse City

2.5 out of 5
Fairfield Inn By Marriott Traverse City
3701 N Country Dr, Traverse City, MI

Reviews

8.8

Excellent

Rating 10 - Excellent. 469 out of 912 reviews" "
Rating 8 - Good. 318 out of 912 reviews" "
Rating 6 - Okay. 86 out of 912 reviews" "
Rating 4 - Poor. 26 out of 912 reviews" "
Rating 2 - Terrible. 13 out of 912 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
It is in a good area, close to Copper Ridge Surgical Center, shopping, restaurants, etc. It was clean and the staff was helpful and friendly. However, when you pull up, there's a huge sign that says its moving in 2024. I was told this building will continue to be a hotel.
Stayed 1 night in Mar 2024

10/10 Excellent

SANDRA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean, everyone was very friendly, and the breakfast was great, will be staying again in the future
Stayed 1 night in Mar 2024

8/10 Good

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice stay for what it was needed for
Stayed 3 nights in Mar 2024

8/10 Good

Kim Marie, Murfreesboro

Liked: Cleanliness, staff & service, property conditions & facilities
nice staff , close to food, fairly quiet
Stayed 4 nights in Feb 2024

8/10 Good

Theresa

Travelled with group
Liked: Cleanliness, staff & service, amenities
The staff were amazing. Alex was helpful in many respects and truly gave us a great experience.
Stayed 2 nights in Mar 2024

10/10 Excellent

Bryana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Jennifer

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was well kept, looked amazing and easy to check into
Stayed 1 night in Feb 2024

10/10 Excellent

Marc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Feb 2024

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautifully appointed hotel, with comfy beds. I was especially impressed with the soft bathroom tissue, unlike the usual thin, scratchy stuff. I was disappointed that there was no lotion in the room. And the signage at the road is hard to see.
Stayed 1 night in Feb 2024

10/10 Excellent

Laura

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet location
Stayed 1 night in Feb 2024

6/10 Okay

Sammy

Liked: Cleanliness
Stayed 1 night in Jan 2024

4/10 Poor

Athena

Disliked: Cleanliness

6/10 Okay

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Good for just a place to test and they are friendly but not a lot of bells and whistles
Stayed 2 nights in Dec 2023

10/10 Excellent

Sasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Theodore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Well lite outside
Stayed 1 night in Dec 2023

10/10 Excellent

Tinka

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Donald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Magdalena

Stayed 1 night in Nov 2023

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great Staff/Breakfast, Clean, but bedding subpar
Chose this hotel based on location, amenities and overall value. This is definitely an older hotel, as they are opening a new location about a mile north, next to the Tru hotel. Signage is a little hard to see from the road, it's right next to the Sam's Club lot and behind Cracker Barrel. Check-in is normally at 3 pm, but I called 2 hours prior and they not only accommodated that request, but asked if I had a floor preference, which I requested west facing (rear of the building, facing west and the woods) as opposed to the parking lot. Stayed on Friday-Monday. Room 305. I would say it was good on cleanliness. Staff was extremely friendly and helpful at all times. Had an issue with a loud guest directly next to us, but they took care of it within a timely fashion. The breakfast area was clean and had a decent selection, not bad for an all-inclusive breakfast. The pool was smaller than most hotel pools, but not a big deal. The hot tub was available for use, but all the jets were not working, so it was hard to get the full effect. I didn't get to use the workout room, but that is available on the third floor as well. I like how they offer coffee throughout the day for guests and fresh water in the lobby. The worst part of this hotel was the lack of comfort from the beds, especially the pillows. Woke up with a stiff neck a few nights, but they did at least give a few extra pillows, although it didn't really help.
Stayed 3 nights in Nov 2023

8/10 Good

Jessica

Stayed 1 night in Nov 2023

10/10 Excellent

Karen

Stayed 1 night in Nov 2023

8/10 Good

Doug

Stayed 1 night in Nov 2023

8/10 Good

Gillyan

Liked: Staff & service
It was okay.
Stayed 1 night in Oct 2023

10/10 Excellent

Mark

Stayed 1 night in Oct 2023

6/10 Okay

Angelo

Price is very steep for the offerings.
Stayed 1 night in Oct 2023

6/10 Okay

Cheryl

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Not my best experience/ nights sleep!
Mostly Satisfied but not impressed! 20 m after check in a women worker enter the room with a master key, apparently not knowing the room was rented. There was a dirty wash cloth hanging in the shower as well. The noise level of the upstairs folks walking and room doors closing loudly was more than most hotels. As well as the neighbors tv could be heard all nite long. I travel for business and have back issues so went to use hot tub only to find the jets don’t work. So it’s a public bath. My summary is the cost to stay here in combo with being kept up all night was not worth it. Breakfast was prepackaged items, with no fresh fruit available so coffee was the only amenity I enjoyed unfortunately.
Stayed 1 night in Oct 2023

10/10 Excellent

Pamela, Eugene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
POSITIVES: Quiet location. Pleasant, helpful staff. Nice breakfast. NEG: Mold smell from ac unit. Hwy sign was unlit at night making turnoff from busy highway dicey. Long driveway unlit and surface in poor condition. Mold and lack of lighting reported to reception.
Stayed 6 nights in Sep 2023

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable bed and a very quiet room
Stayed 1 night in Aug 2023

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My air conditioner was a bit musty but I was able to open the window, which I loved. The room was immaculate and the bedding was premium quality. The breakfast was also one of the best I’ve had (and I have had many).
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

2/10 Terrible

Juan

Business traveller
Disliked: Cleanliness, staff & service
Breakfast really bad
Stayed 1 night in Aug 2023

10/10 Excellent

Erin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very pleasant and offered me my choice of floors. Because of an injury, I preferred the first floor and it had great access to the parking lot. Despite this, it was very quiet. The room was extremely clean and temp was easy to regulate. Bed super comfy and everything worked properly in the room. Only downside was the hot tub. It worked in terms of temperature but no jets due to repair. We at least got to soak. Breakfast was OK, basic spread with microwave egg sandwiches and quiches. Overall very pleasant stay.
Stayed 1 night in Aug 2023

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service, room, location.
Stayed 1 night in Jul 2023

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service
OK
Stayed 1 night in Jul 2023

10/10 Excellent

Antonio

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our first time to Traverse City and we enjoyed our stay!
Stayed 1 night in Jul 2023

10/10 Excellent

Cheryl

Stayed 1 night in Jul 2023

6/10 Okay

Gianni

Travelled with family
Liked: Cleanliness
This is a nice hotel in a convenient location close to town, however, the room was above the pool and there was a vibration on the floor. the vibration was strong enough that you felt it all the time. I asked the front desk to have a different room, but they told me they didn't have any available. they told me that the vibration was the result of them doing laundry at that it would stop at 10:00PM. Needless to say, the vibration never stopped.
Stayed 1 night in Jun 2023

8/10 Good

Martha

Stayed 2 nights in Jun 2023

10/10 Excellent

emelyne

Liked: Staff & service, property conditions & facilities
The receptionist man was very helpful and understanding of the need of the customer. He provided us with the rolling extra bed upon my request. Unfortunately, the rolling bed has bed buds which we did not notice until we reached home. My husband was full of bud bites all over his back.
Stayed 1 night in Jun 2023

2/10 Terrible

Entisar

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Emmons

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Odd location. Very hard to get on and off the highway. Poor signage to find the drive in, so keep yours eyes open. Nice breakfast. Nice pool and hot tub.
Stayed 1 night in Jun 2023

10/10 Excellent

Gary

Stayed 1 night in Jun 2023

8/10 Good

Daniel

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Casondra, Hilliard

Liked: Cleanliness, staff & service, property conditions & facilities
Well maintained. Great price, large rooms.
Stayed 1 night in May 2023

10/10 Excellent

Hank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place.
The hotel was neat and clean. The staff was friendly and helpful. We would stay here again.
Stayed 1 night in May 2023

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great helpful staff, good breakfast, well kept facilities
Stayed 1 night in May 2023

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms, great breakfast
Stayed 1 night in Apr 2023

10/10 Excellent

Kenan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is top notch. Everyone is cheerful and pleasant. Any questions/issues I had were answered/resolved on the spot. Everyone there should get a raise, for sure.
Stayed 4 nights in Apr 2023