"The location it’s far away from downtown, and the transportation it’s limit and expensive.. if you travel with family it’s not convenient because of the transportation and lack of restaurants around … the staff and the owner it’s super nice .. but they don’t clean and I rooms are not clean enough… "
"The location it’s far away from downtown, and the transportation it’s limit and expensive.. if you travel with family it’s not convenient because of the transportation and lack of restaurants around … the staff and the owner it’s super nice .. but they don’t clean and I rooms are not clean enough… "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
The staff here are super amazing and speak very good english. They are very friendly and gave us excellent suggestions. They are also very responsive. The location of this place is in the heart of the city, close to so much food choices and activity vendors. The room was clean and beds were comfy. I would recommend people stay here!
The staff here are super amazing and speak very good english. They are very friendly and gave us excellent suggestions. They are also very responsive. The location of this place is in the heart of the city, close to so much food choices and activity vendors. The room was clean and beds were comfy. I would recommend people stay here!
JESSIE
Reviewed November 8, 2026Reviewed November 8, 2026
We are in Vietnam for the first time and Ha Long Bay is likely a once in a lifetime opportunity for us. I read countless reviews and watched videos all recommending genesis. We booked the 2 night cruise so that we weren’t rushed and we cannot recommend it enough. Everyone that was leaving after 1 night was wishing they stayed 2. The staff are incredible, activities optional and the food is excellent and plentiful. You won’t regret booking this cruise
We are in Vietnam for the first time and Ha Long Bay is likely a once in a lifetime opportunity for us. I read countless reviews and watched videos all recommending genesis. We booked the 2 night cruise so that we weren’t rushed and we cannot recommend it enough. Everyone that was leaving after 1 night was wishing they stayed 2. The staff are incredible, activities optional and the food is excellent and plentiful. You won’t regret booking this cruise
Amy
Reviewed September 6, 2023Reviewed September 6, 2023
Exceptional 5 star hotel with a big restaurant/breakfast area with lots of different tasty food, and fantastic pool with well priced cocktails and other drinks. Nice lobby and concierge.
Very nice, helpful and friendly staff. A special thanks to Duc Trung at the pool area and Duc Anh making beautiful margaritas!
Exceptional 5 star hotel with a big restaurant/breakfast area with lots of different tasty food, and fantastic pool with well priced cocktails and other drinks. Nice lobby and concierge.
Very nice, helpful and friendly staff. A special thanks to Duc Trung at the pool area and Duc Anh making beautiful margaritas!
Great staff and the captains suite was well appointed. Only downside was that there was no wifi and the TV was for display purposes only. Loved the included tours of bike riding and kayaking.
Great staff and the captains suite was well appointed. Only downside was that there was no wifi and the TV was for display purposes only. Loved the included tours of bike riding and kayaking.
Mark
Reviewed November 15, 2026Reviewed November 15, 2026
The staff were amazing. The hotel are super clean and very welcoming.
Special thanks to the manager Tung vu for making our anniversary the best, he went over and beyond than our expectations. My partner were very happy and will definitely come back with our other family for next time.
Thank you so much.
The staff were amazing. The hotel are super clean and very welcoming.
Special thanks to the manager Tung vu for making our anniversary the best, he went over and beyond than our expectations. My partner were very happy and will definitely come back with our other family for next time.
Thank you so much.
Amazing in everything and staff are amazing and friendly specially our tour guide HOANG DUY KHUONG our manager Alex and the restaurant staff Tu. Around the clock service to ensure we have the best experience. Looking forward to our next cruise
Amazing in everything and staff are amazing and friendly specially our tour guide HOANG DUY KHUONG our manager Alex and the restaurant staff Tu. Around the clock service to ensure we have the best experience. Looking forward to our next cruise
Fred
Reviewed October 14, 2024Reviewed October 14, 2024
We stayed 2 nights and 3 days on the cruise, the ship was beautiful and new. The room was spacious with the biggest bed I have ever seen, we also had a balcony with a table and chairs so we could sit and watch the amazing view.
I think the best part of our trip with Tulip Cruise was the friendly and kind staff.
Denny took us on our excursion on day 2 and he was funny charming and very polite. Having him as our guide definitely made the day better.
Sarah who was at the reception for most of...
We stayed 2 nights and 3 days on the cruise, the ship was beautiful and new. The room was spacious with the biggest bed I have ever seen, we also had a balcony with a table and chairs so we could sit and watch the amazing view.
I think the best part of our trip with Tulip Cruise was the friendly and kind staff.
Denny took us on our excursion on day 2 and he was funny charming and very polite. Having him as our guide definitely made the day better.
Sarah who was at the reception for most of...
What an amazing ship run by an amazing crew. The food was wonderful and lots of it. The activities were great fun, and you could tell the staff really enjoyed their jobs.
We loved it and wouldn't hesitate to use Capella cruises again.
In a field where there are many choices these guys stand out.
Thank you for making our time so special.
What an amazing ship run by an amazing crew. The food was wonderful and lots of it. The activities were great fun, and you could tell the staff really enjoyed their jobs.
We loved it and wouldn't hesitate to use Capella cruises again.
In a field where there are many choices these guys stand out.
Thank you for making our time so special.
The hotel is very large and quite new. A great large indoor heated pool plus another outside which we did not try. A large group had arrived prior to our check-in so it was quite chaotic and very noisy plus had to wait a while.
Likewise, breakfast the following day was chaotic due to the large number of people. We left it later the second morning and it was much easier to find a table. Very good range of breakfast items to choose from with live stations for pho and Hai Phong crab soup with...
The hotel is very large and quite new. A great large indoor heated pool plus another outside which we did not try. A large group had arrived prior to our check-in so it was quite chaotic and very noisy plus had to wait a while.
Likewise, breakfast the following day was chaotic due to the large number of people. We left it later the second morning and it was much easier to find a table. Very good range of breakfast items to choose from with live stations for pho and Hai Phong crab soup with...
Ann
Reviewed November 8, 2026Reviewed November 8, 2026