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"The room was clean and I love the shuttle service they provided from pick up and drop off between hotel and the Toya JR station. All hotel staff were very nice and the only regret we had was that we only spent three nights in December. We booked the skii class at the site and the instructors and staff were fantastic as well! I highly recommend this place! "

"Expensive but it was clean, staff was great, onsen was good and breakfast was great every morning. Hilton shuttle was als extremely convenient. "

"Everything was great the food, the onsen"

"Clean, beautiful view, excellent owners& food out of this world!!!"

"The room was very nice, and it was fun that they provided a yukata in the room and made it easy to obtain more in the lobby. The grand bath was enormous, and I had an excellent time soaking in the different kinds of onsen water. The outdoors section of the bath was absolutely wonderful in the winter. It was also great to have the area behind the lobby before the grand bath with the restaurant, shopping center, capsule toy machines, and arcade; I really appreciated having those inside the hotel, especially during the frigid winter when I would have had to get out of the yukata and into winter clothes to go into town."

"Great location and the Onsen is the treat. Rooms are very comfortable. "

"Beautiful hotel in a great location for snowboarding. We could just walk over to the lift. The staff was so friendly and the food at the restaurant was excellent. "

"This is a gem of a hotel. Located on the edge of the lake with an amazing view. The hotel has a genuine Japanese vibe. The rooms have baths with hot spring water. The hotel staff have variable english skills but they are very helpful. The nearby village has lots of great restaurants. 30 minute drive to Rusutsu."

"Amazing hotel, great room the private tub is magical. Highly recommend the half board dinner was delicious! Staff was amazing. We would come back again. "