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"Excellent hotel, next to hell valley walking trails. Perfect for onsen enthusiasts. Very helpful staff who solved a difficult travel problem that we had due to very early departure. Beware that the local taxis don’t start work till 07.00 am. That’s a problem when there are trains departing the local town 4 miles away b4 this time. Also beware that the buffet dinner which is excellent is rather overpriced. "

"This quiet lakeside property offers beautiful views of Lake Toya but is away from the large tourist hotels with their crowds of tourists."

"A really pleasant hotel close to lake Toya. The traditional Japanese room was excellent to experience and the onsen with its both indoor and outdoor baths were phenomenal. There were other amenities such as free bike rentals to take advantage of. The breakfast buffet offered here was superb and there were a few options for restaurants in the area to walk to in the evenings."

"A nice place to experience living like a local. An easy walk to Lake Toya. Remember to see the fireworks at 845pm."

"wonderful stay. stunning location and view. meals were good!"

"I did a week of solo snowboarding and had a great time. The shuttle made getting around town very convenient. The hotel restaurants were not the best but they had plenty to choose from with even more options next door. Definitely enjoyed the fact that the lifts were literally right outside. The ski locker made it very convenient and did not cause any problems whatsoever. Thank you Hilton staff."

"Very relaxing and enjoyable. Much higher standard than most of our trip - we are not usually the fancy hotel, hang out and relax types - but we really enjoyed our stay."

"They have 2 outdoor onsens, both are wonderful. I especially enjoyed the electronic massage chairs after bathing. Also there’s a fireworks show every night behind the hotel in the summer. "

"The view of Lake Touya was superb. We had a small room for 3 but I didn’t mind. We had somewhat overcast days so the mountains in the lake was a bit blurr but it made the scenery more mythical."