Porch

Reviews of Dalrymple Hotel

3 out of 5
Dalrymple Hotel
310 Bayswater Road, Garbutt, QLD

Reviews

8.2

Very good

Rating 10 - Excellent. 46 out of 119 reviews" "
Rating 8 - Good. 48 out of 119 reviews" "
Rating 6 - Okay. 17 out of 119 reviews" "
Rating 4 - Poor. 2 out of 119 reviews" "
Rating 2 - Terrible. 6 out of 119 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Marcia

Liked: Cleanliness, staff & service
The above
Stayed 2 nights in Dec 2023
Response from Matt on 18 Dec 2023
Thanks for taking the time to leave a review Marcia and we hope to see you again soonMatt - Publican

10/10 Excellent

Luke

Was just for the night but the rooms were Nice and they were kept clean.. the staff were friendly and very helpful if any issues but I definitely liked that they do room service for standard motel but food was fantastic and would stay here again
Stayed 1 night in Dec 2023
Response from Matt on 11 Dec 2023
Thanks for your kind words Luke, we loved having you stay and hope to see you again soonMatt - Publican

10/10 Excellent

Nicole

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Staff are super friendly and helpful. Will definitely be going back next trip
Stayed 1 night in Nov 2023
Response from Matt on 27 Nov 2023
Thanks Nicole, we loved having you stay with us and see you next timeMatt - Publican

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient stay after a concert and very comfortable bed.
Stayed 1 night in Nov 2023
Response from Matt on 20 Nov 2023
Thanks for your kind review and we hope you enjoyed our concert and hope to see you again soonMatt - Publican

10/10 Excellent

Beau

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Matt on 8 Nov 2023
Thanks for taking the time to leave a review Beau and we hope to see you againMatt - Publican

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, staff & service
Good service reasonable prices. Noisy guests early morning. Would stay again.
Stayed 2 nights in Oct 2023
Response from Matt on 1 Nov 2023
Thanks for your kind words Julie, we look forward to seeing you againMatt - Publican

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Could only get channel 9 on TV otherwise it was about what I expected
Stayed 2 nights in Oct 2023
Response from Matt on 1 Nov 2023
Thanks for your feedback. The issue with our tv's has been fixed after our citywide blackout. We hope to see you againMatt - Publican

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Property is dated but service was excellent for the price. Made my bed, gave me fresh towels daily.
Stayed 2 nights in Oct 2023
Response from Matt on 7 Oct 2023
Thanks for your kind words Michael, we try to do the best with what we have and its nice that you noticedMatt - Publican

8/10 Good

Mr Patrick, Bowen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, nice property manager, free breakfast, undercover parking, walk to dining, good value, safe.
Stayed 1 night in Sep 2023
Response from Matt on 2 Oct 2023
Thanks for your kind words Patrick and we hope you will stay with us again soonMatt - Publican

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
it was very convenient for what i needed
Stayed 2 nights in Sep 2023
Response from Matt on 2 Oct 2023
Thanks for the nice review Heather, we hope to see you again soonMatt - Publican

10/10 Excellent

Dave

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family holiday
My experience at your motel was amazing. A huge room, the most comfortable bed ever. We enjoyed a meal in the steak restaurant which was great. Everything was amazing
Stayed 1 night in Sep 2023
Response from Matt on 2 Oct 2023
Thanks for the kind words Dave and we are glad you enjoyed your stay and look forward to you staying with us againMatt - Publican

10/10 Excellent

Brian

Stayed 1 night in Sep 2023
Response from Matt on 18 Sept 2023
Thanks for taking the time to leave a review Brian, we hope you will stay with us againMatt - Publican

6/10 Okay

Jill

Stayed 1 night in Aug 2023
Response from Matt on 23 Aug 2023
Thanks for you feedback Jill and we hope to see you again soonMatt - Publica

8/10 Good

Bronwyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly Best value for money spent
Stayed 1 night in Jul 2023
Response from Matt on 11 Jul 2023
Thanks for your kind words Bronwyn.Matt - Publican

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I really love the Dalrymple Motel because it is very clean, safe and the staff are very professional and very helpful and kind. Plus it is closer for me to go back to the Airport.
Stayed 1 night in Jul 2023
Response from Matt on 5 Jul 2023
Thanks for your kind words Robert! We love having you stay with usMatt - Publican

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were just after somewhere to sleep while we were driving a huge distance. The bed was comfy, the shower had amazing water pressure, the staff were lovely. It wouldn't be somewhere I would stay if I were holidaying the area as I would prefer a resort style accommodation for that but this was absolutely perfect for what we needed on this trip. Cheap, convenient accommodation!
Stayed 1 night in Jun 2023
Response from Matt on 5 Jul 2023
Thanks for your kind words Stephanie. We try to play to our strengths and if you driving through again, we hope to see youMatt - Publican

10/10 Excellent

lionel

Liked: Cleanliness, staff & service, property conditions & facilities
Very busy pub, easy parking, quiet, bottled water good supply, tap water warm. good tv.
Stayed 2 nights in May 2023
Response from Matt on 16 May 2023
Thanks for your kind words Lionel. We hope you will stay with us again soonMatt - Publican

6/10 Okay

Tony

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The room was in pretty poor condition. Very aged. Noisy room.
Stayed 3 nights in May 2023
Response from Matt on 10 May 2023
Thanks for your feedback Tony. We are in line for a renovation in our accommodation in the not too distant future and we are sure that this will fix this issue. Thanks again for staying with usMatt - Publican

10/10 Excellent

Karen

Stayed 1 night in Mar 2023
Response from Matt on 10 May 2023
Thanks for taking the time to review us Karen. We hope to se eyou again soonMatt - Publican

10/10 Excellent

marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very impressed with the young lady who was on the desk when we were checking in as she went overboard to make sure we got a wake up call and a taxi to the airport very early in the morning
Stayed 1 night in Feb 2023
Response from bb on 8 Mar 2023
Thankyou for sharing this with us so glad you had a good stay and we'll be sure to share this with the lady who checked you inThanks again

10/10 Excellent

Poi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing at the moment!
Stayed 1 night in Jan 2023
Response from BB on 19 Jan 2023
Thankyou for your review hope to see you again soon

8/10 Good

Sandra

Stayed 1 night in Jan 2023
Response from Matt on 10 May 2023
Thanks for taking the time to review us Sandra, we hope to see you again soonMatt - Publican

10/10 Excellent

Gayle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room is great and the beds are really soft best sleep ever
Response from Matt on 17 Jan 2023
Thanks for your kind words Gayle and we hope to see you again soonMatt - Publican

8/10 Good

Richard

Liked: Staff & service
Response from Matt on 8 Nov 2023
Thanks for taking the time to leave a review Richard and we hope to see you againMatt - Publican

8/10 Good

Tallie

Travelled with partner
Liked: Staff & service, property conditions & facilities
Bathroom had no screen or shower curtains
Response from Matt on 17 Jan 2023
Thanks for your kind words Tallie and we hope to see you again soonMatt - Publican

10/10 Excellent

Russell

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was nice and clean with very easy parking
Stayed 1 night in Oct 2022
Response from bb on 1 Dec 2022
Thank you for the great review see you again soon

8/10 Good

Lynette

Stayed 1 night in Oct 2022
Response from Matt on 8 Nov 2023
Thanks for taking the time to leave a review Lynette and we hope to see you againMatt - Publican

8/10 Good

Dean

Stayed 1 night in Sep 2022
Response from Matt on 10 May 2023
Thanks for your kind words Dean and we hope to see you again soonMatt - Publican

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2022
Response from Matt on 10 May 2023
Thanks for your kind words Jim and we hope to see you again soonMatt - Publican

10/10 Excellent

Erica

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and large room with a large TV and comfortable bed. Surprisingly quiet. I liked that I could park right at my room and was able to walk to the bistro for dinner without leaving the building. Will stay again when I am next in town.
Stayed 1 night in Aug 2022
Response from BB on 9 Aug 2022
Thankyou so much for taking the time to review us hope to see you again soon

6/10 Okay

Mark

Liked: Cleanliness, staff & service
The beds have blankets, not duvets. This is a great plus for those of us who over-heat. On the negative side, this motel is in a dining dead spot within Townsville.
Stayed 2 nights in Jul 2022
Response from bb on 4 Aug 2022
Thank you for taking the time to review us

8/10 Good

Bronwyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very roomy with nice soft beds staff were friendly however the fridge kept waking us up with strange noises and also because of the outside lights the curtains needed to be more blockout also possibly a microwave in the room would be great as the restaurant had awesome pizza but couldn’t reheat it for breakfast in the morning 😢
Stayed 2 nights in Jul 2022
Response from bb on 4 Aug 2022
Hi Bronwyn thankyou for your review We do offer microwaves apon request so we do appologize for not informing you hope to see you again soon

8/10 Good

Joan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did find that it was a bit difficult to find but the staff were very friendly and helpful
Stayed 1 night in Apr 2022
Response from bb on 29 Apr 2022
Thank you for taking the time to review us

10/10 Excellent

lionel

Liked: Staff & service, amenities, property conditions & facilities
Room was well laid out, good workspace, wifi good, Handy Bistro.
Stayed 4 nights in Apr 2022
Response from bb on 17 Apr 2022
Thankyou for taking the time to review us We hope to see you again soon

8/10 Good

Karl

Travelled with family
Liked: Cleanliness, staff & service
Clean and tidy
Clean, simple accommodation with easy access to main arterial roads.
Stayed 3 nights in Mar 2022
Response from bb on 6 Apr 2022
Thanks for taking the time to review us Karl we hope to see you again soon

10/10 Excellent

austen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022
Response from Matt on 10 May 2023
Thanks for your kind words Austen and we hope to see you again soonMatt - Publican

10/10 Excellent

Craig

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with nice friendly staff
Stayed 1 night in Mar 2022
Response from Geoff on 15 Mar 2022
Hi Craig We appreciate the great feedback, hope to be seeing you again soon

10/10 Excellent

Molly

Stayed 1 night in Mar 2022
Response from Matt on 10 May 2023
Thanks for your kind words Molly and we hope to see you again soonMatt - Publican

2/10 Terrible

William, POINT VERNON

Travelled with family
Disliked: Staff & service
Noise on Saturday night went all night including fighting just up from our room. Also we reported that the bed lights did not work and were told that an electrician would come. We were there for 4 days and still had not arrived
Stayed 4 nights in Feb 2022
Response from bb on 24 Feb 2022
I do appologize for the bed side lights not been fixed straight away our electical maintanance people unfortunatly had no contractors available due to being down with covid ..We should have moved you to another room ... with the noise we did have security patroling as we had a band playing here .. unfortunatly we cant have a guard permanatly outside Accomodation..we are sorry for this also

8/10 Good

Eden

Travelled with family and small children
Liked: Cleanliness, staff & service
😊
Stayed 2 nights in Feb 2022
Response from bb on 24 Feb 2022
Thank you gfor your review

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location get next to pub and bottleshop. Room nice and clean bed very comfortable. Had a good sleep will definitely stay there again.
Stayed 1 night in Jan 2022
Response from bb on 18 Jan 2022
Thanks Craig glad you enjoyed your stay Thanks for the Review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for what I needed to get to walking.
Stayed 7 nights in Dec 2021
Response from bb on 14 Jan 2022
Thankyou for your feed back hope we see you again soon

2/10 Terrible

Ian

Disliked: Cleanliness
Stayed 1 night in Oct 2021
Response from Matt on 10 May 2023
Thanks for your feedback Ian and we hope to see you again soonMatt - Publican

6/10 Okay

Colleen

Liked: Staff & service
Stayed 1 night in Sep 2021
Response from Matt on 10 May 2023
Thanks for your kind words Colleen and we hope to see you again soonMatt - Publican

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Just old cracked in the walls. See light from next door though the cracks
Stayed 3 nights in Aug 2021
Response from bb on 21 Aug 2021
Thankyou for your feed back we have passed this on to our maintanance team. See you again soon

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
The room was very big with a lovely soft king size bed and a single bed as well, and even though the v8s were on in town the room rate didn't change making it excellent value. When in townsville we usually stay at the Mercure but from now on it will be the dalrymple😍
Stayed 1 night in Jul 2021
Response from bb on 14 Jul 2021
Thankyou for your lovely review we look forward to having you stay with us again soon

8/10 Good

Yang

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly surprised
Booked this property for its proximity to a customer as on a business trip. At first we were unsure about the property as it was dark and quiet when we arrived at 11pm. After a nervous wait for service we were pleasantly surprised that rooms were clean and decent despite being an old looking somewhat shabby property from the outside. Furthermore on checking out the cleaning staff were very helpful and provided us with a breakfast on the run pack .
Stayed 1 night in May 2021
Response from bb on 14 Jul 2021
Thank you for your review see you again soon

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bedding was clean, however the carpet and fittings were old and dated.
Stayed 1 night in Mar 2021
Response from bb on 17 Mar 2021
Thankyou for taking the time to review us we are looking to upgrade our accomodation in the not to distant future Thankyou again we do value your feed back

10/10 Excellent

craig, Winton Qld

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff excellent place to stay. Always first grade meals
Stayed 1 night in Dec 2020
Response from bb on 30 Dec 2020
Thankyou for taking the time to review us

4/10 Poor

William, Hervey Bay

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
No toaster supplied. Very hard to contact Reception or the restaurant to order a meal.
Stayed 3 nights in Dec 2020
Response from bb on 30 Dec 2020
Thank you for your feed back we do appologise for your experiance we do have a toaster available on request