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Townsend Gateway Inn

2.0 star property
Travelers gather around the firepit for s'mores or relax in the garden, all while enjoying the natural surroundings and playground just steps away

Choose dates to view prices

Located near Great Smoky Mountains National Park, Townsend Gateway Inn is perfect for outdoor adventures. Enjoy the firepit, garden, or seasonal pool with sun loungers. Free in-room WiFi, BBQ grills, and impressive staff await you.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
The current price is NZ$163
includes taxes & fees
10 Mar - 11 Mar

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Room, 1 King Bed, Refrigerator & Microwave, Mountain View, No Pets

Deluxe Room, 1 King Bed, Refrigerator & Microwave, Mountain View, No Pets

Deluxe Room, 1 King Bed, Refrigerator & Microwave, Mountain View, No Pets

9.4 out of 10
Exceptional
(18 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
  • Mountain view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View, No Pets

Premium bedding, desk, blackout curtains, iron/ironing board

Deluxe Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View, No Pets

9.6 out of 10
Exceptional
(16 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
  • Mountain view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Cottage, 1 Bedroom, Kitchenette, Mountain View, No Pets

Premium bedding, desk, blackout curtains, iron/ironing board

Deluxe Cottage, 1 Bedroom, Kitchenette, Mountain View, No Pets

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Kitchenette
Fridge
Flat-screen TV
Premium bedding
  • Mountain view
  • 55 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Single Room, 1 King Bed, Refrigerator & Microwave, Mountain View, No Pets

Premium bedding, desk, blackout curtains, iron/ironing board

Deluxe Single Room, 1 King Bed, Refrigerator & Microwave, Mountain View, No Pets

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
  • Mountain view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Single Room, 1 Queen Bed, Refrigerator & Microwave, Mountain View, No Pets

Premium bedding, desk, blackout curtains, iron/ironing board

Deluxe Single Room, 1 Queen Bed, Refrigerator & Microwave, Mountain View, No Pets

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
  • Mountain view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 2 Bedrooms, Refrigerator & Microwave, Mountain View, No Pets

Deluxe Suite, 2 Bedrooms, Refrigerator & Microwave, Mountain View, No Pets

Deluxe Suite, 2 Bedrooms, Refrigerator & Microwave, Mountain View, No Pets

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
2 bedrooms
Premium bedding
  • Mountain view
  • 45 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Cottage, 1 Bedroom, Kitchenette, Mountain View, Pet Friendly

Premium bedding, desk, blackout curtains, iron/ironing board

Deluxe Cottage, 1 Bedroom, Kitchenette, Mountain View, Pet Friendly

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Kitchenette
Fridge
Flat-screen TV
Free extra futon mattress
  • Mountain view
  • 59 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View, Pet Friendly

Premium bedding, desk, blackout curtains, iron/ironing board

Deluxe Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View, Pet Friendly

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • Mountain view
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Single Room, 1 Queen Bed, Refrigerator & Microwave, Mountain View , Pet Friendly

Premium bedding, desk, blackout curtains, iron/ironing board

Deluxe Single Room, 1 Queen Bed, Refrigerator & Microwave, Mountain View , Pet Friendly

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • Mountain view
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed
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About the area

Located in Townsend, Townsend Gateway Inn is in the suburbs and in the mountains. The area's natural beauty can be seen at Great Smoky Mountains National Park and Cades Cove, while Ripley's Aquarium of the Smokies and Ober Mountain are popular area attractions. River Rage Go-Kart Track and Tube Junction are also worth visiting. Water tubing offers a great chance to get out on the surrounding water, or you can seek out an adventure with ziplining, cave exploring and hiking/biking trails nearby. Visit our Townsend travel guide
View more Motels in Townsend
Map
8270 State Hwy 73, Townsend, TN, 37882

What's nearby

  • Great Smoky Mountains National Park showing mountains, a waterfall and forest scenes
    Great Smoky Mountains National Park
    2 min drive - 2.1 km
  • River Rage Go-Kart Track
    3 min walk - 0.3 km
  • Tube Junction
    4 min walk - 0.4 km
  • Great Smoky Mountains Heritage Center
    9 min walk - 0.8 km
  • Townsend Visitor Center
    19 min walk - 1.7 km

Getting around

  • Alcoa - Knoxville Airport (TYS)
    33 min drive

Restaurants

  • Peaceful Side Social
    17 min walk
  • The Townsend Abbey
    2 min drive
  • The Artistic Bean
    10 min walk
  • Apple Valley Cafe Express
    5 min drive
  • Elvira's Cafe
    9 min drive

About this property

Townsend Gateway Inn

Motel near Great Smoky Mountains National Park
Take advantage of a firepit, a garden and a playground at Townsend Gateway Inn. In addition to an outdoor entertainment area, guests can connect to free in-room WiFi.
Other perks at this motel include:
  • A seasonal outdoor pool, along with sunloungers and pool umbrellas
  • Free self-parking
  • Outdoor furniture, 1 meeting room and tour/ticket information
  • Concierge services, smoke-free property and barbecues
  • Guest reviews say great things about the helpful staff and location
Room features
All guest rooms at Townsend Gateway Inn feature perks, such as premium bedding and air conditioning, in addition to amenities, such as free WiFi and separate sitting areas. Guest reviews speak positively of the cleanliness rooms at the property.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and shower/bath combinations
  • 32-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, separate sitting areas and fridges

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Playground
  • Seasonal outdoor pool

Family friendly

  • Children's games
  • In-room microwave
  • In-room refrigerator
  • Playground
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • Limited-hour front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Well-lit path to entrance

More

  • 1 floor
  • 5 buildings
  • At least 80% lighting from LEDs
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 9 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of USD 15.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 20 kg per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15 per stay.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 15.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for the total amount of the booking plus USD 20 for incidentals for any bookings where payment for the stay will be made on site instead of at the time of booking. It may take up to 14 days after check-out for this amount to be reimbursed by the bank.

We should mention

This property does not have any lifts
The seasonal pool will be open from May to September
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Townsend Gateway Inn
Townsend Gateway
Townsend Gateway Hotel Townsend
Townsend Gateway Inn Motel
Townsend Gateway Inn Townsend
Townsend Gateway Inn Motel Townsend

Frequently asked questions

Does Townsend Gateway Inn have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 9:00 AM to 9:00 PM.

How much does it cost to stay at Townsend Gateway Inn?

As of 9 Mar 2026, prices found for a 1-night stay for 2 adults at Townsend Gateway Inn on 10 Mar 2026 start from NZ$163, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Townsend Gateway Inn pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 20 kg per pet. There's a fee of USD 15.00 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Townsend Gateway Inn?

Self-parking is free at this property.

What time is check-in at Townsend Gateway Inn?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Townsend Gateway Inn?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Where is Townsend Gateway Inn located?

Situated in the mountains, this motel is within 1 mi (2 km) of River Rage Go-Kart Track and Great Smoky Mountains National Park. Tube Junction and Great Smoky Mountains Heritage Center are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Townsend Gateway Inn Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Location

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 714 out of 1000 reviews
Rating 8 - Good. 228 out of 1000 reviews
Rating 6 - Okay. 40 out of 1000 reviews
Rating 4 - Poor. 14 out of 1000 reviews
Rating 2 - Terrible. 4 out of 1000 reviews

Reviews

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Clean and Friendly Staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, great location
Stayed 3 nights in May 2025

8/10 Good

Margaret

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room and nice goodie bag. The ac/heater was noisy.
Stayed 2 nights in Nov 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was so comfortable, and the bags of goodies for kids and adults was such a nice and appreciated touch!
Stayed 2 nights in May 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful base for Cades Cove adventures.

Nice staff and great location to visit Cades Cove and the Smokies. The goody bags at check-in were a big hit with our granddaughter.
Stayed 2 nights in Apr 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, quiet property with very courteous staff. Everything was in great shape and clean.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice rooms

Clean rooms nice bed and pillows
Stayed 2 nights in Apr 2025

10/10 Excellent

Deanna

Liked: Cleanliness, property conditions & facilities
The motel is not extravagant. It's just a little roadside hotel, but the desk clerk was friendly and helpful and it was very clean. Great value for the money. I would stay here again.
Stayed 2 nights in May 2025

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
very nice clean room
Stayed 1 night in Jun 2025

8/10 Good

Venita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gateway Inn

This is an old motel but recently updated. It is very clean. The owners and staff are nice. It’s close to Cades Cove.
Stayed 2 nights in May 2025

10/10 Excellent

Dean

Beautiful, clean and inviting
Stayed 2 nights in Mar 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay as always

Fantastic stay as always clean rooms and close to great food and activities
Stayed 3 nights in Sep 2023

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
I love this place! It is simple, very clean, very comfy bed with all the amenities you need for a comfortable stay! Definitely would stay here again!
Stayed 1 night in Oct 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Very clean and a beautiful area
Stayed 2 nights in Jul 2023

6/10 Okay

Stephen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very old. They have tried to make some improvements to the room we were in but bathroom floor tile grout was dirty. Tub/shower was so-so. Ice machine was broken. Price was high for a Tuesday. Location to cades cove was good. Gave us some snacks when we checked in.
Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean, price was right!
Stayed 1 night in Dec 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place to Stay

Always GREAT to stay here. Comfortable Clean Safe
Stayed 2 nights in Jan 2024

10/10 Excellent

Skye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice. Room clean and convenient location. Would stay again.
Stayed 1 night in Mar 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort
Check in personell very friendly. Owner not so on brief interaction later in the visit.
Stayed 7 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet with easy check in.
Stayed 4 nights in Aug 2023

10/10 Excellent

Roxie

Liked: Property conditions & facilities
The room was clean and comfortable. The area was beautiful. Highly recommend the area to friends.
Stayed 2 nights in Aug 2024

8/10 Good

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great and very helpful. Facility was spotless. Great location.
Stayed 3 nights in Sep 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our room! This is a nice little motel. The town is really nice and peaceful and it's easy to get around.
Stayed 3 nights in Nov 2023

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and clean

Always clean and friendly, love staying here.
Stayed 4 nights in Sep 2023

8/10 Good

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a little dated. The property was clean. The ice machines did not work and the fridge in the room did not have a freezer compartment.
Stayed 2 nights in Jul 2025