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Best Western Cades Cove Inn

2.5 star property
Hotel in Townsend with free breakfast and fitness centre

Choose dates to view prices

Photo gallery for Best Western Cades Cove Inn

Reception
1 bedroom, desk, iron/ironing board, free WiFi
1 bedroom, desk, iron/ironing board, free WiFi
Exterior
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping
The current price is NZ$136
includes taxes & fees
20 Aug - 21 Aug

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(18 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Eco-friendly toiletries
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Bathtub

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Eco-friendly toiletries
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Eco-friendly toiletries
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

1 bedroom, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Eco-friendly toiletries
Private bathroom
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Eco-friendly toiletries
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed
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About the area

Townsend is home to Best Western Cades Cove Inn. Ober Gatlinburg Ski Resort and Amusement Park is a popular attraction and the area's natural beauty can be seen at Great Smoky Mountains National Park and Cades Cove. Tube Junction and River Rage Go-Kart Track are also worth visiting.
Visit our Townsend travel guideOpens in a new window
Map
7824 E Lamar Alexander Pkwy, Townsend, TN, 37882

What's nearby

  • Townsend Visitor Center - 3 min walk - 0.3 km
  • The Little River Railroad and Lumber Company Museum - 6 min walk - 0.5 km
  • Dark Island Swinging Bridge - 7 min walk - 0.7 km
  • Great Smoky Mountains Heritage Center - 3 min drive - 2.7 km
  • Tuckaleechee Caverns - 8 min drive - 7.1 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 32 min drive

Restaurants

  • ‪The Townsend Abbey - ‬7 min walk
  • ‪The Artistic Bean - ‬14 min walk
  • ‪The Riverstone Restaurant - ‬3 min drive
  • ‪Burger Master Drive In - ‬3 min drive
  • ‪Subway - ‬6 min walk

About this property

Best Western Cades Cove Inn

Hotel near Great Smoky Mountains National Park
Free full breakfast, a gym and a business centre are just a few of the amenities provided at Best Western Cades Cove Inn. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self-parking
  • A vending machine, a 24-hour front desk and smoke-free property
  • Guest reviews say great things the breakfast, helpful staff and location
Room features
All 54 rooms include comforts such as air conditioning, as well as amenities such as free WiFi. Guest reviews speak positively of the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and hairdryers
  • Flat-screen TVs with cable channels
  • Fridges, microwaves and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 30 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 36 kg per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Cades Cove
Best Western Cades Cove Inn
Best Western Cades Cove Inn Townsend
Best Western Cades Cove Townsend
Cades Cove Inn
Best Cades Cove Townsend
Best Western Cades Cove Inn Hotel
Best Western Cades Cove Inn Townsend
Best Western Cades Cove Inn Hotel Townsend

Frequently asked questions

Is Best Western Cades Cove Inn pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 36 kg per pet. There's a fee of USD 30 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Best Western Cades Cove Inn?

As of 17 Aug 2025, prices found for a 1-night stay for 2 adults at Best Western Cades Cove Inn on 20 Aug 2025 start from NZ$135.62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Cades Cove Inn?

Self-parking is free at this property.

What time is check-in at Best Western Cades Cove Inn?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Best Western Cades Cove Inn?

Checkout is at 11 AM.

Where is Best Western Cades Cove Inn located?

Situated in Townsend, this hotel is steps from Shadows of the Past Hiking/Biking Trail and 2.2 mi (3.5 km) from Great Smoky Mountains National Park. Townsend Visitor Center and Dark Island Swinging Bridge are also within 10 minutes.

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Best Western Cades Cove Inn Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 466 out of 1003 reviews
Rating 8 - Good. 281 out of 1003 reviews
Rating 6 - Okay. 136 out of 1003 reviews
Rating 4 - Poor. 69 out of 1003 reviews
Rating 2 - Terrible. 51 out of 1003 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Best Western was enjoyable. The room was clean and was very spacious. Breakfast was well stocked and dining area was well taken care of. The location was very convenient and accessible to things in Townsend.
Stayed 1 night in Jul 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Price and it was clean
Stayed 2 nights in Aug 2025

8/10 Good

Richard

Liked: Amenities
It was convenient to Cades Cove.
Stayed 3 nights in Jun 2025

10/10 Excellent

BROWN,

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was knowledgeable and courteous. The facility was clean and close to all the attractions we wanted to see.
Stayed 4 nights in Jul 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was immaculate. The hot breakfast was delicious, and there was a great variety. The owners were friendly and made sure to welcome you. We look forward to returning!
Stayed 1 night in Jul 2025

10/10 Excellent

Annette

Liked: Cleanliness, amenities, property conditions & facilities
A great friendly clean place to stay! I would stay there again.
Stayed 2 nights in May 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Well kept. For the price, a great value. Professional and great staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Karen

Our aas very nice and clean.
Stayed 1 night in Apr 2025

10/10 Excellent

Kristy

Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Room was very clean and spacious. Staff was very friendly. It's in a good spot. We did not eat breakfast but I have before and it was always good. Would recommend to my friends and family.
Stayed 1 night in Jul 2025

6/10 Okay

Jamie

Liked: Cleanliness, amenities, property conditions & facilities
They charged me $40/night pet fee but their website says the fee is only $30/night. Staff wasn’t very friendly.
Stayed 3 nights in Aug 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went well.
Stayed 1 night in Jul 2025

2/10 Terrible

Donald

Disliked: Cleanliness, amenities
The room i have. Room 201 is not the room i reserved. Misleading
Stayed 1 night in Aug 2025

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities
Clean quiet nice people good breakfast great place to stay
Stayed 4 nights in Mar 2025

6/10 Okay

steve

dissapointed the pool was closed, was suppose to have bar and rest eraunt,should of got a discount.
Stayed 4 nights in Jul 2025

10/10 Excellent

Lissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience…cleanest place we’ve stayed at in an awhile. Friendly staff
Stayed 1 night in May 2025

8/10 Good

Brian

Liked: Cleanliness
Nice people
Stayed 4 nights in Jun 2025

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
Clean, convenient hotel. Decent breakfast. Very friendly staff. Pool was permanently closed.
Stayed 4 nights in Jun 2025

8/10 Good

Patricia

Liked: Cleanliness, property conditions & facilities
Location was beautiful
Stayed 1 night in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Well priced and clean. No swimming pool if you're looking for that. Free breakfast was fine.
Stayed 2 nights in Jun 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great trip.
Stayed 6 nights in Apr 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service
Needs a pool
Stayed 1 night in Jun 2025

10/10 Excellent

Timmy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older unit, but very clean
Stayed 1 night in Jul 2025

2/10 Terrible

Shane

Disliked: Staff & service, amenities, property conditions & facilities
Advertised a pool ...no pool! No coffee pot in the rooms Guy at the front desk was very rude! Charged 40.00 per dog per night x2 dogs Ended up staying our last 2 night in the Smokey Mountains at the La Quinta in Pigeon Forge ...much nicer people and place and they only charge 25.00 for both my animals. Will not book here again!
Stayed 7 nights in Jul 2025

6/10 Okay

William

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We liked the convenience of being in the middle of town. The sink handle broke, the microwave broke. There is No pool!
Stayed 7 nights in Jul 2025

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly helpful staff,
Stayed 2 nights in May 2025