Family Hotels & Resorts in Tourtour from NZ$120

"Very rude staff that made very little effort on customer service. "

"My room smell really bad when I walked it, moldy and lots of humidity. I turned the AC on immediately and by time I came back from dinner was hoping it was gone but the actual AC was very old and bad smell was coming out of it I have to turned it off. Is a shame bse the property is nice but the rooms need a makeover for sure! "

" Overall we had a pleasant stay — the campsite is clean and the facilities are good for families. However, we were quite surprised by a strange and outdated rule at the swimming pool: men are only allowed to wear tight-fitting swimwear, such as briefs or tight boxers. Regular swim shorts (including sport brands like Adidas, etc.) are not allowed. This rule supposedly exists for "hygiene" reasons, but it is applied only to men, which feels arbitrary and even discriminatory. Women are free to wear whatever swimwear they like, including ones they've used elsewhere. It would have been helpful to clearly state this rule during the booking process, as many guests were unaware and had to buy new swimwear just to access the pool. I hope the management will reconsider this policy or at least ensure equal and fair standards for all guests in the future "