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Mama Shelter Toulouse

4.0 star property
A vibrant atmosphere welcomes travelers to this Toulouse retreat where local flavors shine at two distinctive bars and the rooftop offers memorable city moments

Choose dates to view prices

Mama Shelter Toulouse is a convenient base near Place du Capitole. Relax on the rooftop terrace before shopping or exploring nearby sites like the Museum of the Augustins and Saint Etienne Cathedrale. Amenities include dry cleaning, luggage storage, and attentive staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services
The current price is NZ$187
includes taxes & fees
15 Mar - 16 Mar

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for LARGE MAMA DOUBLE

Premium bedding, pillow-top beds, in-room safe, desk

LARGE MAMA DOUBLE

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Premium bedding
Pillow-top bed
Rainfall showerhead
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for MEDIUM MAMA DOUBLE

MEDIUM MAMA DOUBLE

MEDIUM MAMA DOUBLE

8.4 out of 10
Very good
(19 reviews)

Highlights

Soundproofed
Air conditioning
Mini-fridge
TV
Separate bedroom
Premium bedding
Pillow-top bed
Rainfall showerhead
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for SMALL MAMA DOUBLE

SMALL MAMA DOUBLE

SMALL MAMA DOUBLE

8.8 out of 10
Excellent
(10 reviews)

Highlights

Soundproofed
Air conditioning
Mini-fridge
TV
Separate bedroom
Premium bedding
Pillow-top bed
Rainfall showerhead
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for XXL MAMA TERRACE

XXL MAMA TERRACE

XXL MAMA TERRACE

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Separate bedroom
Premium bedding
Pillow-top bed
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for XXL MAMA FAMILY

XXL MAMA FAMILY

XXL MAMA FAMILY

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Separate bedroom
Premium bedding
Pillow-top bed
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for LARGE MAMA DOUBLE ACCESSIBLE

Premium bedding, pillow-top beds, in-room safe, desk

LARGE MAMA DOUBLE ACCESSIBLE

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Separate bedroom
Premium bedding
Pillow-top bed
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for XXL MAMA

XXL MAMA

XXL MAMA

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Separate bedroom
Premium bedding
Pillow-top bed
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for MEDIUM MAMA TWIN

MEDIUM MAMA TWIN

MEDIUM MAMA TWIN

Highlights

Soundproofed
Air conditioning
Mini-fridge
TV
Separate bedroom
Premium bedding
Pillow-top bed
Rainfall showerhead
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About the area

Located in Toulouse City-Centre, a neighbourhood in Toulouse, Mama Shelter Toulouse is in the entertainment district. Museum of the Augustins and Museum of Toulouse are cultural highlights, and some of the area's notable landmarks include Basilica of Saint-Sernin and Saint Etienne Cathedrale. Don't miss out on a visit to Jardin des Plantes. Visit our Toulouse travel guide
Map
54-56 Boulevard Lazare Carnot, Toulouse, Haute-Garonne, 31000

What's nearby

  • Capitole de Toulouse showing a square or plaza, heritage architecture and street scenes
    Capitole de Toulouse
    5 min walk - 0.4 km
  • Night view of the Place du Capitole and Hôtel de Ville de Toulouse
    Place du Capitole
    6 min walk - 0.6 km
  • Museum of the Augustins showing a church or cathedral, interior views and heritage elements
    Museum of the Augustins
    6 min walk - 0.6 km
  • Basilica of Saint-Sernin featuring heritage architecture
    Basilica of Saint-Sernin
    9 min walk - 0.8 km
  • Place Wilson
    2 min walk - 0.2 km

Getting around

  • Jean-Jaurès Metro Station
    2 min walk
  • Toulouse Matabiau Station
    11 min walk
  • Blagnac Airport (TLS)
    18 min drive

Restaurants

  • La Cantine du Bistroquet
    2 min walk
  • McDonald's
    2 min walk
  • Mama Restaurant Toulouse
    1 min walk
  • Big Fernand
    2 min walk
  • La Grand' Pizzeria
    1 min walk

About this property

Mama Shelter Toulouse

Upscale hotel near Place du Capitole
Located close to Museum of the Augustins and Saint Etienne Cathedrale, Mama Shelter Toulouse provides a rooftop terrace, dry cleaning/laundry services and 2 bars. In addition to a restaurant, guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), a banquet hall and a lift
  • 4 meeting rooms, luggage storage and a 24-hour front desk
  • Secured bike storage, multilingual staff and smoke-free property
  • Guest reviews give top marks for the helpful staff
Room features
All 120 rooms boast comforts such as premium bedding and laptop-friendly workspaces, as well as perks such as free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 43-inch TVs with cable channels
  • Wardrobes/cupboards, mini fridges and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 21 for adults and EUR 10 for children
  • 2 bars/lounges
  • A restaurant

Things to do

  • Bicycle storage

Family friendly

  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service

Business services

  • 4 meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch TV with cable channels

Food and drink

  • Champagne service
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
5 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 21 for adults and from EUR 10 for children
  • Late check-out fee: EUR 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
This property caters to LGBTQ+ guests
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mama Shelter Toulouse Hotel
Mama Shelter Hotel
Mama Shelter
Hotel Mama Shelter Toulouse Toulouse
Toulouse Mama Shelter Toulouse Hotel
Hotel Mama Shelter Toulouse
Mama Shelter Toulouse Hotel
Mama Shelter Hotel
Mama Shelter
Hotel Mama Shelter Toulouse Toulouse
Toulouse Mama Shelter Toulouse Hotel
Hotel Mama Shelter Toulouse
Mama Shelter Toulouse Toulouse
Mama Shelter Toulouse Hotel
Mama Shelter Hotel
Mama Shelter
Hotel Mama Shelter Toulouse Toulouse
Toulouse Mama Shelter Toulouse Hotel
Hotel Mama Shelter Toulouse
Mama Shelter Toulouse Toulouse
Mama Shelter Toulouse Hotel
Mama Shelter Toulouse Toulouse
Mama Shelter Toulouse Hotel Toulouse

Frequently asked questions

Is Mama Shelter Toulouse pet-friendly?

Yes, this property allows pets (limit 5 total).

How much does it cost to stay at Mama Shelter Toulouse?

As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Mama Shelter Toulouse on 15 Mar 2026 start from NZ$187, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mama Shelter Toulouse?

This hotel doesn't offer parking.

What time is check-in at Mama Shelter Toulouse?

Check-in start time: 3:00 PM; check-in end time: 4:00 AM. Late check-in is available during limited hours.

What time is check-out at Mama Shelter Toulouse?

Checkout is at noon. Late checkout is available for EUR 30 (subject to availability).

Where is Mama Shelter Toulouse located?

Located in Toulouse City-Centre, this hotel is within a 10-minute walk of Place du Capitole, Saint Etienne Cathedrale and Museum of the Augustins. Basilica of Saint-Sernin and Church of the Jacobins are also within 15 minutes. Jean-Jaurès Metro Station is only a 2-minute walk and Capitole Station is 6 minutes.

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Reviews

Mama Shelter Toulouse Reviews

9.2

Wonderful

9.6

Cleanliness

9.0

Location

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 364 out of 513 reviews
Rating 8 - Good. 96 out of 513 reviews
Rating 6 - Okay. 38 out of 513 reviews
Rating 4 - Poor. 10 out of 513 reviews
Rating 2 - Terrible. 5 out of 513 reviews

Reviews

10/10 Excellent

Benedict

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facility with excellent entertainment and vibrant energy from all staff.
Stayed 3 nights in Dec 2025

10/10 Excellent

Valeriu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, clean and comfortable rooms, welcoming personnel, good bar and restaurant.
Stayed 9 nights in Sep 2025

10/10 Excellent

Martin

Liked: Cleanliness
Great staff and great stqy
Stayed 2 nights in Oct 2025

10/10 Excellent

Sarah

Wonderful staff, clean and comfortable rooms and the vibes are top notch!
Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff we’re simply lovely, friendly and helpful.
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unique Hotel!

The people at the reception and the security are very friendly!
Stayed 1 night in Jul 2024

10/10 Excellent

kelley

Liked: Cleanliness, staff & service, property conditions & facilities
Fun atmosphere, double room great for just 1 person. large shower & bathroom, helpful staff
Stayed 1 night in Oct 2023

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel stay in a long time

Fantastic hotel in a great location. Easily one of the most comfortable beds I've ever slept in. Room was exceptionally clean and quiet. Staff were super welcoming and friendly.
Stayed 3 nights in May 2024

10/10 Excellent

Timothy

Liked: Staff & service, property conditions & facilities
Great spot. Very eclectic and cool. Great restaurant and roof top bar.
Stayed 1 night in Jul 2024

10/10 Excellent

heather

Liked: Cleanliness, staff & service, property conditions & facilities
Great location everything is very walkable. Room and price were great. Room was suitable for one person.
Stayed 1 night in Oct 2023

10/10 Excellent

GARRY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend in Toulouse

Loved the vibe of this hotel, especially the bar/restaurant area - good DJ’s and great food. However, they could’ve done with a couple of extra staff at key times (breakfast and dinner) Room was clean, bed was comfy but no drawers for clothing All in all a great weekend and would definitely stay at Mama Shelter again
Stayed 3 nights in Oct 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very unusual, funky, and fun hotel. The staff were all super friendly and helpful, the rooms were sufficiently big (although somewhat weird!), and you couldn't ask for a better location if you're exploring the historic center of town. I'd happily stay again.
Stayed 2 nights in Sep 2023

10/10 Excellent

Kristyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel vibe is FUN! Our room was comfortable, clean and colourful. We loved the little notes on the mirrors. Unfortunately it was pouring rain when we were there so we didn't get to walk from the hotel as much as we wanted but we still appreciated how close the hotel was to many dining and shopping options. The entire environment from the rooms to the restaurant are welcoming and vibrant. The staff is exceptional at Mama Shelter Toulouse. Highly recommend for a budget conscious, super cool stay.
restaurant ceiling
Classic Room
Bathroom note
Stayed 1 night in Apr 2025

10/10 Excellent

Homer

Liked: Cleanliness, staff & service, property conditions & facilities
Cute, funky decor, friendly staff, very convenient location. Some street noise (as it is on a busy avenue) but nothing that woke us up in the night
Stayed 2 nights in Sep 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location!

Cool place to stay. Lovely breakfast spread and cool rooftop bar. We stayed in the XL room which I recommend. Staff was lovely and very helpful. Ask for a quiet room. I think the lower rooms may be a bit noisy as it's on a main street close to clubs.
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unique Hotel in a good location!

The Hotel is very unique and I enjoyed my stay there. The people at the reception are welcoming and friendly, however, the cleaning staff does not seem to understand what the "Do not disturb" signs mean, as they knock anyway and even open the door before check-out time while people are still sleeping. They are friendly but the management should make sure they are paid long enough to be there so that they can wait for the people who don't check out early :)
Stayed 1 night in Jul 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A funky decor, this hotel has a great location and a fantastic breakfast. The bed and pillows were very comfortable. We enjoyed that it was handy the major metro intersection in an area with good restaurants and we could easily get to the activities we wanted. We were unhappy that we couldn’t lower the temperature in the room with out opening the windows on nights when others were celebrating rugby wins or late night music. Be forewarned that there is very little clothing storage provided.
Stayed 2 nights in Oct 2023

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super emplacement, super Hotel
Stayed 1 night in Aug 2025

6/10 Okay

Tere

Liked: Cleanliness, amenities, property conditions & facilities
Very noisy until 5am, not only around the hotel, also in the rooms around ours. Staff was hit or miss, some of them very nice, helpful and kind, some of them very standoffish and rude.
Stayed 2 nights in Jan 2026

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in the heart of Toulouse, near the train station, walkable to city centre. Decorations inside the suite were quite fun. Staff were very helpfully able to keep my bag before and after I had checked out.
Stayed 1 night in Sep 2025

8/10 Good

Ammar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Party hotel

A chain hotel with a theme and decor geared for younger guests. Rooftop bar, DJ music, and loud and party-like ambiance and music all the time. Great, if that’s your sensibility.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location amazing food!! Lively atmosphere
Stayed 1 night in Nov 2024

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing hotel. Loved every minute of my stay here!

8/10 Good

Sinead

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great location, food and drinks a bit pricey though. Overall, great place to stay.
Stayed 2 nights in Sep 2023

10/10 Excellent

Marjeannette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was amazing. Good service, good breakfast and better ambiance.
Stayed 2 nights in Feb 2023