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Reviews of Hotel des Palmiers

4 out of 5
Hotel des Palmiers
1 Avenue Ambroise Thomas, Hyères, Var

Reviews

8.4

Very good

Rating 10 - Excellent. 137 out of 298 reviews" "
Rating 8 - Good. 108 out of 298 reviews" "
Rating 6 - Okay. 28 out of 298 reviews" "
Rating 4 - Poor. 14 out of 298 reviews" "
Rating 2 - Terrible. 11 out of 298 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Otto

Stayed 1 night in Sep 2023
Response from La direction de l'Hôtel des Palmiers on 28 Sept 2023
Cher Otto, Nous vous remercions pour votre note suite à votre séjour dans notre établissement.En espérant vous recevoir à nouveau. Cordialement.

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, room comfort
Business trip.
Business trip. Hotel was excellent. Apart from all the building work going on. Nothing on the site to say this was happening. Less than half the hotel available to use.
Stayed 1 night in Sep 2021

2/10 Terrible

youssef

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay there-major disapointment.
The hotel is undergoing major construction and we had to go through loops to get to our room. The room was outdated with a very old and dirty carpet. We woke up very early because the construction noise at the hotel. This is absolutely not worth the money we paid for.
Stayed 1 night in Sep 2021

10/10 Excellent

M

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in Hyeres
Good hotel in Hyeres. Hotel is in an old casino in the city center. Hotel rooms were limited and clearly dated. Rooms were clean and the bed was comfortable. Airco also worked well, so no complaints. Shower was also good and had consistent temperature. Wifi is not the best. Hotel is in walking distance from nice markets.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Dec 2019
Response from Claire B on 3 Jan 2020
Cher client, Nous vous remercions pour votre excellente note de 10/10. Bien à vous,

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I arrived at the hotel on 1st Aug 2019, checked in, went to my hotel room and I needed to leave the hotel straight after seeing my room. This was because the hotel room and the hotel overall was of a significantly lower standard than what I expected when I booked the hotel online. The pictures didn’t correspond the reality at all. The lower standard I experienced included was due to: - the hotel was clearly not 4 stars - the room was dirty and had an unpleasant odour, it also showed significant wear and tear - the public areas of the hotel had an unpleasant odour and showed significant wear and tear I would strongly advise not to stay in this hotel.
Stayed 2 nights in Aug 2019
Response from Claire B on 20 Aug 2019
Dear Customer, We sincerely regret that your experience with us has not lived up to your expectations. However, we are doing everything we can to ensure that everything goes very well. The majority of feedback from guests staying with us is very positive. Cordially,

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it .
I love it so comfortable in the middle of everything you need staff are freindly, pet allowed this amazing so Nice.
Stayed 2 nights in Jul 2019
Response from Claire B on 16 Jul 2019
Dear Alexandra, Thank you for your very nice 10/10 rating. See you soon,

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top hotels in Hyeres
Great stay at the Casino. Heart of downtown Hyeres great bed, nice shower, very friendly staff.
Stayed 1 night in Jun 2019
Response from Claire B on 13 Jun 2019
Dear Brian, We thank you for your score of 10 out of 10 and for your nice comment, Good day,

6/10 Okay

Verified traveller

Stayed 1 night in May 2019
Response from Claire B on 24 May 2019
Bonjour Michele, Nous vous remercions d'avoir partagé votre avis suite à votre séjour à l'Hôtel Casino des Palmiers. Bien à vous,

8/10 Good

joyce, Edmonton , Canada

Liked: Cleanliness, staff & service, room comfort
Clean and nice hotel. Cafeteria was not open all day. meals at the Casino was cheaper than at the restaurant I think. May be wrong Staff was very nice and helpful.
Stayed 5 nights in Jul 2018

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heyeres an interesting city off the beaten path.
Nice hotel that caterers to the gamblers downstairs. Some of the rooms are a little dated, but very clean. Staff is friendly and you are within walking distance to the city center. Large room
Stayed 1 night in Jun 2018

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprising Very good
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressive building in the Grand style of yesteryear. Casino was to the side and check in is a small desk adjacent to the casino Our accommodation was very comfortable with a large balcony overlooking the lovely town of Hyeres. Very nice and impeccably clean bathroom. Hotel was quiet. Housekeeping staff very helpful. Did not eat in the restaurant.
Stayed 3 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel.
Stayed 1 night in Aug 2017

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Tired old place

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern comfort in old Hyeres
Even though this is mainly a casino, the room was very comfortable with lots of counter space and large bathroom that you rarely find in France. They served breakfast for an extra charge, but they didn't mind if I came down to get just coffee for free. Also parking in the adjacent garage was free as long as you move your car every 19 hours. It was perfect for us.

6/10 Okay

Gillian, London, UK

casino hotel
Worth a visit for the fun factor. Casino open till 4:00 am. Hotel rooms quiet and calm

10/10 Excellent

Sylvia, Nice, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel - ideally situated near old town
We found the Forum Casino car park easily (it's signposted) and the lift from the car park opened directly onto the square in front of the hotel. Just 50m across the square and up ten shallow steps we were in the hotel reception. The reception staff gave us a warm welcome and we were totally delighted with our large, elegant room and enormous terrace overlooking the town and the sea beyond. Everything was even better than we had dared to hope. Breakfast was served in the room on an elegant trolley with white linen tablecloth, bread, croissants, Danish pastries, butter,jams, juice, cheese, fresh fruit and yoghurt. We were there for Xmas Eve and Christmas Day and strolling round the old town on Christmas Eve was a real treat! The alleyways were festooned with Christmas lights, there was a wonderful Christmas market serving traditional Christmas fare and warming mulled wine and it seemed as if every family was out soaking up the atmosphere. We had a lovely meal in the hotel restaurant on Christmas night. The food was delicious and we thought that the Christmas menu including a glass of champagne each and a bottle of wine between two was very good value at 38€ per head. We had a little flutter at the roulette tables which all added to our enjoyment of a lovely Christmas break. Can't recommend it highly enough - we will definitely go back!

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Living in a casino
We did not knew that the hotel was a part of a casino.The whole atmosphere did not meet our expectations. Continental breakfast was served in the room. We were told that they do not have a restaurant. The Hotel is very far away from the sea so that sea view rooms can hardly see any sea.

6/10 Okay

Verified traveller

Liked: Staff & service

8/10 Good

Karl, South Carolina, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
"Great Location"
We just stopped for one night on the way to Monaco. After we figured out how to get to the Lobby of this hotel, all was just fine. It is a great hotel for the value located in a very beautiful small town called Hyeres. Stay there if you like small towns with a very nice atmosphere. We loved the room with a nice balcony and big bathroom. It is a Casino Hotel, gamble if you like to do so.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Creepy...
Hotel is in a very isolated part of Hyeres and much smaller than thought. Could not communicate with hotel staff, and room smelled like smoke. We requested a double bed, however, we're given two singles.

8/10 Good

Paola

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Camera bella, pulita e arredata modernamente. Unica pecca manca il frigo bar in camera e quindi la possibilità di avere bevande fresche la notte. Non mi è piaciuto l'ingresso dell'hotel comune a quello del casinò con perquisizione la sera al nostro rientro. Colazione servita solo jn camera e di qualità medio bassa.
Stayed 1 night in Apr 2024
Response from La direction de l'Hôtel des Palmiers on 23 Apr 2024
Cara Paola,Ti ringraziamo per aver dedicato del tempo a lasciare un commento dopo il tuo soggiorno nella nostra struttura.L'edificio che ospita le nostre strutture è un monumento tutelato e regolamentato, al quale abbiamo dovuto adattare le nostre infrastrutture e il nostro hotel ne è parte integrante, per questo motivo l'ingresso della reception dell'hotel è identico a quello del Casino de games .Da gennaio 2024 siamo soggetti al piano di allerta attacchi vigipirate; per questo motivo ogni persona è sottoposta al controllo del bagaglio.Spero di rivederti.Cordiali saluti.

8/10 Good

marie-line

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
deco chambre et taille, salle de bain, terrasse, petit déjeuner.
Stayed 1 night in Mar 2024
Response from La direction de l'Hôtel des Palmiers on 23 Apr 2024
Chère Marie-Line, Nous tenions à vous remercier pour votre appréciation et nous sommes d'autant plus ravis que vous ayez passé un bon séjour parmi nous.Nous espérons vous revoir très bientôt dans notre établissement. Cordialement.

10/10 Excellent

Thierry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from La direction de l'Hôtel des Palmiers on 15 Mar 2024
Cher Thierry, Merci pour votre note suite à votre séjour dans notre établissement. Au plaisir de vous accueillir à nouveau. Bien cordialement.

4/10 Poor

FABRICE

Business traveller
Liked: Cleanliness, staff & service, room comfort
Soirée organisée au casino et donc bruit au niveau des chambres
Stayed 1 night in Jan 2024

10/10 Excellent

Jean pierre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confort extraordinaire
Fantastique hôtel situé dans le casino de Hyeres. Chambre spacieuse avec balcon et machine à café. Salle de bain en marbre tout aussi spacieuse. Service impeccable et tout ça au centre ville Hôtel à recommander sans hésitation si vous passez par Hyeres
Stayed 5 nights in Dec 2023
Response from La direction de l'Hôtel des Palmiers on 11 Jan 2024
Cher Eric, Merci pour votre retour très positif suite à votre séjour dans notre établissement. C'est toujours un plaisir de vous savoir satisfait. Au plaisir de vous accueillir à nouveau. Cordialement.

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tout Ok même parking offert nous reviendrons
Stayed 1 night in Dec 2023

10/10 Excellent

Marie-Charlotte

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait
Très confortable et personnel aux petits soins
Stayed 1 night in Nov 2023
Response from La direction de l'Hôtel des Palmiers on 11 Jan 2024
Chère Marie-Charlotte, Nous sommes ravis de lire votre commentaire et nous vous remercions. Nous espérons vous accueillir à nouveau très prochainement. Bien à vous.

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

gilbert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel accueillant , disponible . Proposition de petit déjeuner agréable ( le couteau pour beurrer le pain bien pour le trancher beaucoup moins bien...) Merci pour ce séjour La propreté de votre beau jardin ( herbes folles , feuilles au sol , un parapluie est resté 3 jours sur le chemin d'accès au parking ) mériterait attention
Stayed 2 nights in Oct 2023
Response from La direction de l'Hôtel des Palmiers on 9 Oct 2023
Cher Gilbert, Nous vous remercions pour votre commentaire positif suite à votre séjour à l'hôtel des Palmiers et espérons vous accueillir à nouveau. Cordialement.

10/10 Excellent

CHRISTINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour de 2 nuits inoubliable.
Chambre magnifique et très spacieuse avec terrasse. Personnel très compétent et disponible. Propreté irréprochable. Localisation centrale idéale. Le restaurant de l'hôtel se situe dans le casino (les mineurs ne sont donc pas acceptés) et s'avère être de très grande qualité pour un rapport qualité prix imbattable (environ 40 € hors vin par personne). Enfin, le petit déjeuner est à 15 € par personne et non à 27 € comme indiqué par erreur sur le site.
Stayed 2 nights in Aug 2023
Response from La direction de l'Hôtel des Palmiers on 28 Sept 2023
Chère Christine, C'est un réel plaisir de lire votre commentaire suite à votre passage dans notre établissement à Hyères Les Palmiers. Nous sommes ravis de constater que votre séjour a été à la hauteur de vos attentes. En espérant vous accueillir à nouveau. Cordialement

10/10 Excellent

LAURENT

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2023
Response from Flora Réceptionniste Hôtel Pasino. on 24 Aug 2023
Bonjour Mr Laurent,Nous vous remercions de votre commentaire, nous sommes ravis que vous ayez apprécié votre séjour dans notre établissement.Vous êtes le bienvenu dans notre établissement.Au plaisir de vous accueillir pour un prochain séjour.Bien cordialement.

10/10 Excellent

Jean Jacques

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel entièrement rénové avec sa situation parfaite au centre. Je l e recommande. Seul le petit déjeuner exclusivement servi en chambre pour le prix manque de salé.
Stayed 4 nights in Aug 2023
Response from Hôtel des Palmiers on 7 Aug 2023
Cher Jean-Jacques, Nous vous remercions pour votre retour positif suite à votre séjour au sein de notre établissement.C'est toujours un plaisir de vous savoir satisfait.En espérant vous revoir à nouveau lors de votre prochain séjour à Hyères Les Palmiers. Cordialement.

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Hôtel des Palmiers on 28 Jul 2023
Cher Pascal, Merci pour votre excellente note. C'est toujours un plaisir de vous savoir satisfait. Nous espérons vous accueillir à nouveau dans notre établissement. Cordialement.

10/10 Excellent

Cedric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Hôtel des Palmiers on 20 Jul 2023
Cher Cédric, merci pour votre retour positif suite à votre séjour dans notre établissement. Au plaisir de vous accueillir à nouveau.Cordialement.

8/10 Good

Franck

Stayed 1 night in Feb 2022

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super séjour en amoureux
Stayed 2 nights in Feb 2022

2/10 Terrible

Sofiane

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Travaux un dimanche à partir de 8:30 du matin et beaucoup de poussière dans la chambre
Stayed 1 night in Feb 2022

6/10 Okay

Thierry

Liked: Room comfort
Hotel en travaux
Hotel vieillot mais en travaux moquette en mauvais etat chambre grande mais vieillotte
Stayed 2 nights in Feb 2022

10/10 Excellent

Nathalie

Stayed 1 night in Feb 2022

10/10 Excellent

Romeo

Stayed 2 nights in Feb 2022

10/10 Excellent

chloe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
magnifique chambre avec terrasse, nous avons passer un superbe séjour
Stayed 1 night in Feb 2022

10/10 Excellent

franck

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Michel

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Jan 2022

6/10 Okay

Eric

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2021
Response from Delphine on 4 Jan 2022
Bonjour, Nous tenons à vous remercier pour vos appréciations suite à votre séjour à l'hôtel Casino de Hyères Les Palmiers et espérons vous revoir très prochainement. Cordialement.