Front of property - evening/night

Reviews of Strathcona Hotel

Strathcona Hotel
60 York St, Toronto, ON

Reviews

8.2

Very good

Rating 10 - Excellent. 360 out of 1004 reviews" "
Rating 8 - Good. 426 out of 1004 reviews" "
Rating 6 - Okay. 149 out of 1004 reviews" "
Rating 4 - Poor. 38 out of 1004 reviews" "
Rating 2 - Terrible. 31 out of 1004 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

2/10 Terrible

jennifer r

Travelled with family, Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This place has been closed since 2020. Do not book this! It shouldnt even be bookable!
Stayed 7 nights in Aug 2022

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2019

2/10 Terrible

valerie

Travelled with family
Well l when i arrived did not know this hotel has been a homeless shelter for the last 2 years. It needs to be taken off this site and others.. a kind man at the Strathcona hotel said our reservstion was at the Pantages a few blooks away.
Stayed 2 nights in Nov 2021

4/10 Poor

Sammy

Stayed 6 nights in Oct 2021

2/10 Terrible

Wayne

Stayed 1 night in Sep 2021

2/10 Terrible

Verified traveller

Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entrance also the appearance of the front hotel lobby
Stayed 2 nights in Dec 2020

4/10 Poor

Shirley

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not happy
We arrived and were told the hotel had been turned into a shelter. The gentleman apologized and told us that our reservation had been sent to another hotel. We were dog tired and had to spend another $20 to go to another hotel. The alternate hotel was lovely but we had picked the Strathcona largely because it was a 3 minute walk to Union Station as we were moving to Halifax and had to be at the airport at 5am. We had to pay for a taxi 3 times instead of once. The man told us that because we had booked through Hotels.com, they didn’t have our contact information and could not give us advance notice. We have great sympathy and understanding of their situation however very disappointed that we were not notified by Hotels.com. We will be very hesitant to book this way again since the hotel is not given the ability to contact us is something happens.
Stayed 1 night in Oct 2020

2/10 Terrible

MINGOO

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is closed
This place is closed. How come I was not informed
Stayed 1 night in Oct 2020

10/10 Excellent

David, Toronto

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I loved how clean and nice the rooms were. The bed was very comfortable
Stayed 1 night in Mar 2020
Response from Michael Kashan on 3 Apr 2020
Good Morning, Thank you so much for choosing The Strathcona Hotel while in Toronto. I'm so happy to hear you enjoyed your full experience with us. We hope to have the pleasure of welcoming you back in the near future. Kind Regards, Michael Kashan Guest Service Manager

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020
Response from Michael Kashan on 1 Apr 2020
Good Afternoon, Thank you so much for choosing The Strathcona Hotel while staying in Toronto. I'm so happy to see you enjoyed your experience with us. We hope to have the pleasure of welcoming you back in the near future. Kind Regards, Michael Kashan Guest Service Manager

10/10 Excellent

Manabu, Tokyo, Japan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy, quite, spacious room in the middle of Toronto
Stayed 1 night in Mar 2020
Response from Michael Kashan on 23 Mar 2020
Good Afternoon, Thank you so much for choosing The Strathcona Hotel while staying in Toronto. I'm so happy to hear you enjoyed your full experience with us. We hope to have the pleasure of welcoming you back in the near future. Kind Regards, Michael Kashan Guest Service Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, rooms were clean and we got upgraded!!
Stayed 2 nights in Mar 2020
Response from Michael Kashan on 19 Mar 2020
Good Morning, Thank you so much for staying with us at The Strathcona Hotel while in Toronto. I'm so happy to hear you enjoyed your full experience with us. We hope to have the pleasure of welcoming you back in the near future. Kind Regards, Michael Kashan Guest Service Manager

10/10 Excellent

Susy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from Michael Kashan on 19 Mar 2020
Good Morning, Thank you so much for staying with us at The Strathcona Hotel while in Toronto. I'm so happy to hear you enjoyed your full experience with us. We hope to have the pleasure of welcoming you back in the near future. Kind Regards, Michael Kashan Guest Service Manager

6/10 Okay

Roy

Business traveller
Liked: Cleanliness
Stayed 1 night in Mar 2020
Response from Michael Kashan on 18 Mar 2020
Good Afternoon, Thank you so much for choosing The Strathcona Hotel while staying in Toronto. I'm so happy to hear you enjoyed your full experience with us. We hope to have the pleasure of welcoming you back in the near future. Kind Regards, Michael Kashan Guest Service Manager

10/10 Excellent

Dick, Philadlephia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was very attentive; I needed some minor first aid, which they were quick to provide. Also, I had difficultly with the printer for getting a boarding pass, and they were very helpful dealing with that, including using an alternative computer and printer.
Stayed 1 night in Mar 2020
Response from Michael Kashan on 16 Mar 2020
Good Afternoon, Thank you so much for staying with us at The Strathcona Hotel while in Toronto. I'm so happy to hear you enjoyed your experience with us. We hope to have the pleasure of welcoming you back in the near future. Kind Regards, Michael Kashan Guest Service Manager

8/10 Good

Rob, Ottawa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming reception and better room than anticipated.
Stayed 1 night in Mar 2020
Response from zelaikha Rahimi on 15 Mar 2020
Good Morning, Thank you so much for choosing The Strathcona Hotel while in Toronto. I'm so happy to hear you enjoyed your full experience with us. We hope to have the pleasure of welcoming you back in the near future. Kind Regards, Zelaikha Rahimi Guest Service Manager

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s is more of a heritage property. Rooms are smaller, and walls are quite thin, so you can hear what’s happening in the hallways. Would say it’s a pretty professional property, but great if your here for travel and don’t need to be in your room long. Probably not ideal for kids or babies, as again, the walls are thin.
Stayed 3 nights in Mar 2020
Response from Hardik Rindani on 14 Mar 2020
Greetings, Thank you so much for choosing The Strathcona Hotel while in Toronto. I'm so happy to hear you enjoyed your experience with us. We hope to have the pleasure of welcoming you back in the near future. Kind Regards, Hardik Rindani Guest Services Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are friendly and welcoming. The rooms are clean and just enough if you plan to touring the city. Close to everything downtown. I’ve stayed there twice and will again.
Stayed 2 nights in Mar 2020
Response from Michael Kashan on 13 Mar 2020
Good Afternoon, Thank you so much for choosing The Strathcona Hotel while staying in Toronto. I'm thrilled to hear you enjoyed your full experience with us. We hope to have the pleasure of welcoming you back in the near future. Kind Regards, Michael Kashan Guest Service Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service. Nice clean property with a good price point for the area.
Stayed 1 night in Mar 2020
Response from Michael Kashan on 12 Mar 2020
Good Morning, Thank you so much for choosing The Strathcona Hotel while in Toronto. I'm so happy to hear you enjoyed your full experience with us. We hope to have the pleasure of welcoming you back in the near future. Kind Regards, Michael Kashan Guest Service Manager

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2020
Response from zelaikha Rahimi on 11 Mar 2020
Good evening Thank you so much for choosing The Strathcona Hotel while in Toronto. I'm thrilled to hear you enjoyed your full experience with us. We hope to have the pleasure of welcoming you back again soon. Kind Regards, Zelaikha Rahimi Guest Service Manager

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They upgraded our room, nice rooms small but served its purpose.
Stayed 3 nights in Mar 2020
Response from zelaikha Rahimi on 11 Mar 2020
Good evening , Thank you so much for choosing The Strathcona Hotel while in Toronto. I'm thrilled to hear you enjoyed your full experience with us. We hope to have the pleasure of welcoming you back again soon. Kind Regards, Zelaikha Rahimi Guest Service Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2020
Response from zelaikha Rahimi on 11 Mar 2020
Good evening , Thank you so much for choosing The Strathcona Hotel while in Toronto. I'm thrilled to hear you enjoyed your full experience with us. We hope to have the pleasure of welcoming you back again soon. Kind Regards, Zelaikha Rahimi Guest Service Manager

10/10 Excellent

Roberta

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location - Great service - Great hotel
Everyone was totally fine and suitable for me, including the price.
Stayed 1 night in Mar 2020
Response from Michael Kashan on 9 Mar 2020
Good Morning, Thank you so much for choosing The Strathcona Hotel while in Toronto. I'm so happy to hear enjoyed your full experience with us. We hope to have the pleasure of welcoming you back in the near future. Kind Regards, Michael Kashan Guest Service Manager

10/10 Excellent

Jenny, Stratford, ON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is an AMAZING hotel! The staff are friendly and knowledgeable, great location and super clean. I will definitely book again!
Stayed 1 night in Mar 2020
Response from Michael Kashan on 9 Mar 2020
Good Morning, Thank you so much for choosing The Strathcona Hotel while in Toronto. I'm so happy to hear enjoyed your full experience with us. We hope to have the pleasure of welcoming you back in the near future. Kind Regards, Michael Kashan Guest Service Manager

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! The only negative i would say is that there is no parking included and i found that out when i arrived at the hotel. Had to pay an extra $18 for parking, that was located in back of hotel.
Stayed 1 night in Mar 2020
Response from Michael Kashan on 9 Mar 2020
Good Morning, Thank you so much for choosing The Strathcona Hotel while in Toronto. I'm so happy to hear enjoyed your full experience with us. We hope to have the pleasure of welcoming you back in the near future. Kind Regards, Michael Kashan Guest Service Manager

10/10 Excellent

Marc, Timmins

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The final cost was more than I had expected from what I agreed to originally
Stayed 1 night in Feb 2020
Response from Michael Kashan on 9 Mar 2020
Good Morning, Thank you so much for choosing The Strathcona Hotel while in Toronto. I'm so happy to hear enjoyed your full experience with us. We hope to have the pleasure of welcoming you back in the near future. Kind Regards, Michael Kashan Guest Service Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from zelaikha Rahimi on 8 Mar 2020
Good afternoon, Thank you so much for choosing The Strathcona Hotel while in Toronto. I'm so happy to hear you enjoyed your full experience with us. We hope to have the pleasure of welcoming you back in the near future. Kind Regards, Zelaikha Rahimi Guest Service Manager

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Very small room, very small window to side of room with no view, only of a brick wall. Ceiling very low, no fan in bathroom
Stayed 1 night in Mar 2020
Response from zelaikha Rahimi on 8 Mar 2020
Good morning , Thank you for staying with The Strathcona Hotel during your recent visit to Toronto!! I'm sorry to hear that you did not enjoy your full experience with us as you found the room sizes smaller to your liking. May I suggest you to stay in one of our Executive Rooms during your next visit? They are more spacious compared to our Standard Rooms & I'm sure you will enjoy staying in one of those. We look forward to welcome you again in the future. Kind Regards, Zelaikha Rahimi Guest Services Manager

8/10 Good

Rodney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2020
Response from Hardik Rindani on 7 Mar 2020
Greetings, Thank you so much for staying with us at The Strathcona Hotel while in Toronto. I'm so happy to see you enjoyed your experience with us. We hope to have a pleasure of welcoming you back in the near future. Kind Regards, Hardik Rindani Guest Services Manager

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from zelaikha Rahimi on 9 Mar 2020
Good evening , Thank you so much for staying with us at The Strathcona Hotel while in Toronto. I'm so happy to see you enjoyed your experience with us. We hope to have a pleasure of welcoming you back in the near future. Kind Regards, Zelaikha RahimiGuest Services Manager

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2020
Response from Hardik Rindani on 7 Mar 2020
Greetings, Thank you so much for staying with us at The Strathcona Hotel while in Toronto. I'm so happy to see you enjoyed your experience with us. We hope to have a pleasure of welcoming you back in the near future. Kind Regards, Hardik Rindani Guest Services Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location across the street from the airport train UP.
Stayed 1 night in Feb 2020
Response from zelaikha on 4 Mar 2020
Good evening Thank you so much for staying with us at The Strathcona Hotel while in Toronto. I'm so happy to hear you enjoyed your full experience with us. We hope to have the pleasure of welcoming you back in the near future. Kind Regards Zelaikha Rahimi Guest services manager

8/10 Good

Erica, Saint John, NB

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was within walking distance to the ScotiaBank arena.
Stayed 3 nights in Feb 2020
Response from Michael Kashan on 2 Mar 2020
Good Afternoon, Thank you so much for choosing The Strathcona Hotel while staying in Toronto. I'm so happy to hear you enjoyed your full experience with us. We hope to have the pleasure of welcoming you back in the near future. Kind Regards, Michael Kashan Guest Service Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2020
Response from Michael Kashan on 2 Mar 2020
Good Morning, Thank you so much for choosing The Strathcona Hotel while in Toronto. I'm so happy to hear you enjoyed your full experience with us. We hope to have the pleasure of welcoming you back in the near future. Kind Regards, Michael Kashan Guest Service Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
Response from Michael Kashan on 2 Mar 2020
Good Morning, Thank you so much for choosing The Strathcona Hotel while in Toronto. I'm so happy to hear you enjoyed your full experience with us. We hope to have the pleasure of welcoming you back in the near future. Kind Regards, Michael Kashan Guest Service Manager

10/10 Excellent

Trina, Belleville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Great location. A little small but it’s all we needed. It was perfect
Stayed 1 night in Feb 2020
Response from Michael Kashan on 2 Mar 2020
Good Morning, Thank you so much for choosing The Strathcona Hotel while in Toronto. I'm so happy to hear you enjoyed your full experience with us. We hope to have the pleasure of welcoming you back in the near future. Kind Regards, Michael Kashan Guest Service Manager

8/10 Good

K

Liked: Cleanliness
Room beside the staff room. Was noisy during the night
Stayed 1 night in Feb 2020
Response from Michael Kashan on 2 Mar 2020
Good Morning, Thank you so much for choosing The Strathcona Hotel while in Toronto. I'm so happy to hear you enjoyed your full experience with us. We hope to have the pleasure of welcoming you back in the near future. Kind Regards, Michael Kashan Guest Service Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
Response from zelaikha Rahimi on 29 Feb 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
The location was excellent - very close to the train station. The Rooms are very small and I would not stay more than I night.
Stayed 1 night in Feb 2020
Response from zelaikha Rahimi on 29 Feb 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
Response from zelaikha Rahimi on 29 Feb 2020
Good day , Thanks for staying with us. We appreciate your feedback!

8/10 Good

Anna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Michael Kashan on 28 Feb 2020
Good Afternoon, Thank you so much for choosing The Strathcona Hotel while in Toronto. I'm so happy to hear you enjoyed your full experience with us. We hope to have the pleasure of welcoming you back in the near future. Kind Regards, Michael Kashan Guest Service Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020
Response from Michael Kashan on 28 Feb 2020
Good Morning, Thank you so much for choosing The Strathcona Hotel while staying in Toronto. I'm so happy to hear you enjoyed your full experience with us. We hope to have the pleasure of welcoming you back in the near future. Kind Regards, Michael Kashan Guest Service Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great only wish they had a fridge in the room.......
Stayed 1 night in Feb 2020
Response from Michael Kashan on 28 Feb 2020
Good Morning, Thank you so much for staying with us at The Strathcona Hotel while in Toronto. I'm so happy to hear you enjoyed your full experience with us. We hope to have the pleasure of welcoming you back in the near future. Kind Regards, Michael Kashan Guest Service Manager

10/10 Excellent

Set Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from zelaikha on 27 Feb 2020
Good day Thank you for staying with The Strathcona Hotel during your recent visit to Toronto. Thank you for rating us . Regards, Zelaikha Rahimi Guest Services Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location,amenities that were close by,very convenient location.
Stayed 1 night in Feb 2020
Response from zelaikha Rahimi on 26 Feb 2020
Good afternoon, Thank you so much for staying with us at The Strathcona Hotel while in Toronto. I'm so happy to see you enjoyed your experience with us. We hope to have a pleasure of welcoming you back in the near future. Kind Regards, Zelaikha Rahimi Guest Services Manager

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location, just small rooms.
Excellent location and easy to walk from Union Station. Staff was very friendly and helpful. Room was very small and felt a little claustrophobic. But we didn’t spend much time there, so it was okay. WiFi worked great for video calls and doing a little work. I would stay here again.
Stayed 1 night in Feb 2020
Response from Michael Kashan on 24 Feb 2020
Good Morning, Thank you so much for choosing The Strathcona Hotel while staying in Toronto. I'm so happy to hear you enjoyed your full experience with us. We hope to have the pleasure of welcoming you back in the near future. Kind Regards, Michael Kashan Guest Service Manager

8/10 Good

Mel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
Response from Michael Kashan on 24 Feb 2020
Good Morning, Thank you so much for choosing The Strathcona Hotel while staying in Toronto. I'm so happy to hear you enjoyed your full experience with us. We hope to have the pleasure of welcoming you back in the near future. Kind Regards, Michael Kashan Guest Service Manager

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent price. Great location. Staff were friendly and professional. Room was very clean. Bed comfy.
Stayed 2 nights in Feb 2020
Response from Michael Kashan on 24 Feb 2020
Good Morning, Thank you so much for choosing The Strathcona Hotel while staying in Toronto. I'm so happy to hear you enjoyed your full experience with us. We hope to have the pleasure of welcoming you back in the near future. Kind Regards, Michael Kashan Guest Service Manager

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The property has been recently renovated. Which is nice however the rooms are extremely small. I've never experienced a room which is so small and we did not book the smallest size room. (smart king category room) the room was clean and bed fairly comfortable. The hot water was lacking. At 3 in the afternoon o had a like warm shower and at 11 am the after was warm but that's about it. We also found the "valet" service to be extremely annoying . It is $25/day to self park at the lot next door. Not $25 for 24 hours like the front desk told me when I called ahead to confirm. It is $25 for 7am-7pm an addition overnight fee AND they begin charging you again at 7am the next morning so you will spend close to $60 to park your own car for one day. So we had no choice but to use the valet. (He takes a 2 bojr lunch break so you can not have your car parked or pick it up between 12-2) there is only one valet who parks your car in a lot off site then walks back to the hot so it takes about 30 minutes to get or park a car be prepared to wait for those in an hour privledges if you plan to use them.
Stayed 1 night in Feb 2020
Response from Michael Kashan on 24 Feb 2020
Good Morning, Thank you so much for choosing The Strathcona Hotel while staying in Toronto. I'm so happy to hear you enjoyed your full experience with us. We hope to have the pleasure of welcoming you back in the near future. Kind Regards, Michael Kashan Guest Service Manager