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"I had a big problem getting the key to the room. There was no note or message to explain how to get the key. I tried to call several times but there was no answer. It was a most challenging experience."

"This is a beautiful old hotel property. It has great bones and the rooms have been updated and modernized nicely. That said, there are some very quirky aspects to the property. Firstly, there is no reception - just an automated machine that provides a key card. This means that there is no one to ask about parking, amenities etc. The second thing is that no one speaks English at all. The cleaning staff was very sweet but could not speak a word. We had to use Google Translate for all...

"Very nice rooms close to the A9 fair price "

"It's a simple place to stay in beautiful Jena! The staff and people here are all Friendly and you are really close to the Carl Zeiss Jena Football club/stadium. Excellent atmosphere!"

"Alles Gut! Nur leider kein Transfer zum Bahnhof! Bei gutem Wetter aber in 15 geh Minuten erreichbar!"

"Alles gut "

"Clean, good scent, nice decor, great breakfast "

"Good hotel"

"Excellent Hotel in an old Palace. Room was very good and clean. Restaurant food and staff excellent. Hope to stay there again"

"The spa, gym, and lake views are excellent. The hotel has a very 90's feel and no room service (this was a bummer as we had a lake view room and wanted to stay in and relax). The beirgarten by the water has excellent food, although it closes at 930pm (as does the only restaurant on site (a buffet). The place was comfortable for 1 dayx the lake location and sauna were exactly what we wanted"

"Sehr aufmerksamer Service beim Frühstück. Sehr vielfältiges Frühstücksbuffet, das mit Sorgfalt angerichtet wurde und viele selbstgemachte Sachen enthielt. "

"Too short a stay to tell."

"The room wasn't so spectacular. Very simple with no extras. "

"Wonderful expérience ! Fabulous room "

"A fabulous, "Jugendstil" hotel,Tastefully renovated. Exceptionally friendly service. "

"Great location"

"Great hotel—easy to book, flexible check in, generous amenities"

"Das Zimmer war neu, allerdings war die Regendusche defekt, die Spülung funktionierte nur eingeschränkt und die Lampen an den Betten waren wackelig."

"It was real goody goody!"

"客室が清潔でした。"