Tonto Verde Hotels, Phoenix

"Check in was quick & easy, associate was friendly and I was able to get into room early. Spacious, clean room with mini fridge & microwave which is a plus. Breakfast is basic fare, waffles, cereal, yogurt, eggs, sausage, bagels, muffins etc. and was well stocked. Ample free parking. Only negative was that I had issues twice with keys not working and had to go back down to front desk for new ones which was a bit inconvenient. Was told “they have a problem” with the keys which didn’t make sense as I had stayed there two weeks prior and had no issues. Also, the associate, said the room number out loud, whilst other people were around- which is something that never should happen. I think perhaps he was new and probably didn’t have enough experience (he was very polite though). Great location, near shopping, restaurants etc. Would definitely stay again."

"Laundry in room was nice. Road and airport very noisy. View of busy road and parking lot was not expected. Pool was great. Staff friendly. "

"This place was very, very mediocre at best. The staff was average to poor. Our initial reservation was for three nights, but then we extended it to four nights. When we checked in at the front desk, we were told we had to come back at 9 PM to make sure that the extra day was connected to our three day initial reservation. The room was OK but I I don’t like the two sliding doors to get into the bathroom. They never close properly. I like to keep the heat and steam in the bathroom and those doors are poor at doing that. The pool area was a joke. It was basically a big concrete pool and a second smaller pool and a hot tub. It was basically a big concrete slab with some blue tents around the pool. The bar/restaurant near the pool was terrible. We waited for 10 to 15 minutes for somebody to wait on us when we sat down and then we finally had to get up and walked to the bar asked the waiter to take our order. When our order was ready he waved at us to come and pick it up at the bar all of our food was in “to go” bags. We had to go back to the table and eat off our Styrofoam plates and packages with plastic utensils. He never even came to our table the entire time he stayed behind the bar and the restaurant only had about four or five people in it. The casino area seemed very nice and they had a upscale bar named Orange sky on the top floor, which was very nice. However, the maître D was pretty unfriendly and had very poor communication skills. "

"Clean room, environment was exceptional "

"Breakfast was cooked to order, exactly as ordered. The girl checking us in was fabulous!! "

"Good value for the price, room was pretty clean and bed was good, place is under renovations and alot of construction going on. A little tricky to find the entrance look for the Potbellies and turn immediately "

"Comfortable rooms. Good location very helpful staff. Average breakfast "

"The front desk guy was awesome"

"First off the lead staff member was outstanding! The pool area looked nice. But otherwise it’s just an old school motel that usually costs half of what this costs. "