Exterior

Reviews of Tolovana Inn

2.5 out of 5
Tolovana Inn
3400 S. Hemlock, Tolovana Park, Cannon Beach, OR

Reviews

8.4

Very good

Rating 10 - Excellent. 528 out of 1001 reviews" "
Rating 8 - Good. 249 out of 1001 reviews" "
Rating 6 - Okay. 111 out of 1001 reviews" "
Rating 4 - Poor. 77 out of 1001 reviews" "
Rating 2 - Terrible. 36 out of 1001 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, property conditions & facilities
The bed wasn’t the most comfortable - but overall a great suite!
Stayed 1 night in Apr 2024

10/10 Excellent

Toni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy beach access. Close enough to walk to haystack rock. 24hr checkin was perfect since I came in at 3am from Alaska. Only issue was the tv shut off every 20mins. For a few then turned back on by itself. Losing the program i was wat hing
Stayed 2 nights in Apr 2024

4/10 Poor

Spencer

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Lada

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Hotel reception Service is great but the cleaning service needs to be improved.
Stayed 2 nights in Apr 2024

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely put in comments if you want a beach facing room. Expedia doesn’t share that info. Also, this hotel will price match if you call them directly. Nice place very close to the beach.
Stayed 1 night in Apr 2024

8/10 Good

Monica

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
King corner room, on top floor (3rd). There is an elevator and outside stairs. Bed was plush and comfy. Bedding was clean, soft and sufficient. There’s a fair amount of noise from the parking lot and street with the window open, and we heard everything from the adjoining room, but it quieted down by 9:00 pm. Room was very clean with typical amenities: coffee pot, microwave, mini fridge, USB ports, soaps and shampoo. Bathroom was spacious. No hair dryer? No hair dryer. Shower was low-flow and sad, but clean. If you bring dogs, be aware that the property is infested with adorable fluffy bunnies. My hunter wanted to chase them. The location is terrific, with an easy beach access right off the grounds of the inn. Front desk crew was efficient and pleasant. All in all, an excellent stay.
Stayed 1 night in Apr 2024

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my favorite spot right off of Canon beach! Access to the beach was amazing and the view from the room was above and beyond expectations.
Stayed 1 night in Apr 2024

2/10 Terrible

manni

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Jill

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of the ocean. First floor very convenient for taking the dog out. Love this area around Cannon Beach. Kitchen was well supplied and the room was open, and comfortable. Good value for Cannon Beach.
Stayed 1 night in Apr 2024
Response from Scott Shepard on 18 Apr 2024
Thank you for your feedback Jill! I look forward to seeing you to stay with us again.Sincerely,Scott

10/10 Excellent

William, Fairfax

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to the beach. Super-sized king size bed. Parking was tight late one night.
Stayed 3 nights in Apr 2024
Response from Scott Shepard on 16 Apr 2024
Dear William,Thank you for your feedback. We appreciate it and hope to see you on future visits to Tolovana Inn.

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Scott Shepard on 18 Apr 2024
Thank you Kathryn!

10/10 Excellent

shay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Scott Shepard on 18 Apr 2024
Thank you shay!

4/10 Poor

Susan A

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Bait and switch on my room reservation. Extremely bad communication and customer service. I over paid for a room that I did not choose and did not meet the room description of my reservation. Horrible, will never stay here again and no recc’s from us!
Stayed 2 nights in Apr 2024
Response from Scott Shepard on 16 Apr 2024
Hi Susan,I reached out to you on the other platforms as well. I would never want anyone to leave feeling that way. I have attempted to reach out to you, and hope you give us another opportunity.

10/10 Excellent

Xavier, PORTLAND

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I come here again and again for the ocean front balcony rooms.
Stayed 1 night in Apr 2024
Response from Scott Shepard on 16 Apr 2024
Thank you so much Xavier! The ocean front balcony rooms are AMAZING. We look forward to seeing you on your next vist.

10/10 Excellent

Breena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Scott Shepard on 16 Apr 2024
Thank you for your feedback Breena!

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the ocean view room with a patio. Room looked exactly like photo online. Staff friendly. Grocery store right across the st. Free parking.
Stayed 2 nights in Apr 2024
Response from Scott Shepard on 16 Apr 2024
Thank you Tammy! I am happy you enjoyed your stay!

10/10 Excellent

Lisa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and location close to the beach. Floors are a little thin so you can hear anyone upstairs but otherwise a wonderful spot close enough to town with a short drive.
Stayed 3 nights in Apr 2024
Response from Scott Shepard on 16 Apr 2024
Thank you for your feedback. I appreciate it! I hope you choose to stay with us again.

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked an oceanfront one bedroom and it is wonderful! The views are breathtaking and the room is spacious and well appointed. I wish I were staying here longer!
Stayed 1 night in Apr 2024
Response from Scott Shepard on 16 Apr 2024
Hi Sandra! Thanks so much. I am happy you enjoyed your stay. I look forward to seeing you stay with us again.

8/10 Good

Jori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! The TV had several issues with losing connection and resetting but we didn’t spend much time in the room so it doesn’t matter. Staff was friendly and room and clean and comfortable.
Stayed 1 night in Apr 2024
Response from Scott Shepard on 16 Apr 2024
Thank you Jori!

10/10 Excellent

Niki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the ocean view suite. Great amenities. Would have preferred a king size bed. Look forward to our next visit, hopefully in the fall!
Stayed 2 nights in Apr 2024
Response from Scott Shepard on 16 Apr 2024
Thank you Niki! We look forward to seeing you in the fall.Thank you for your business

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here pretty consistently to work. I brought my son and daughter as a POC for the first time. The staff are so kind and I am treated with dignity and respect. THANK YOU … some of the guests are less than welcoming, but the staff and restaurant are AMAZING!!!
Stayed 1 night in Apr 2024
Response from Scott Shepard on 12 Apr 2024
Thank you for your feedback. I appreciate it! I will pass this along to the Team. I am fortunate to have such great Team Members. I look forward to seeing you on your next trip.Thank you for your business!

10/10 Excellent

Nik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Scott Shepard on 16 Apr 2024
Thank you Nik.

4/10 Poor

Lauren, Vancouver

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
A “ocean view” was really a view of MO’s restaurant and parking lot. Our unit was on the ground floor and we felt like we couldn’t keep the shades open to see the beach because people were staring right in. Also the shampoo and soap dispensers were completely empty in one bathroom. The sheets on the pull out coach had someone’s half eaten candy piece on them. It got all over my daughter’s pajamas.
Stayed 2 nights in Apr 2024
Response from Scott Shepard on 12 Apr 2024
Thank you for your feedback. I apologize that you had a poor experience with us! Of course, we would never want any Guest to feel this way! Please, reach out to me at your convenience. Thank you for your business.

10/10 Excellent

Rebekah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Scott Shepard on 12 Apr 2024
Thank you!

10/10 Excellent

Ryan, Rochester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views, well kept property.
Stayed 2 nights in Mar 2024
Response from Scott Shepard on 12 Apr 2024
Thank you Ryan!

8/10 Good

Colleen

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Inn for 1 night and found it to be quite enjoyable, the bed was so comfy. Neighbors were quiet. We brought two dogs and found the property set up well for them, the inn is located right off the beach with stairs down and an area to rinse pups off after. I would definitely stay here again :)
Stayed 1 night in Mar 2024
Response from Scott Shepard on 12 Apr 2024
Thank you Colleen for your feedback. I am very happy you enjoyed your stay! I hope you choose to stay with us again.Thank you for your business.

10/10 Excellent

Randall

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great view room of the ocean and beach
Stayed 1 night in Apr 2024
Response from Scott Shepard on 12 Apr 2024
Randall, thank you for your feedback. I am happy you had a great experience with us.We look forward to seeing you again.Thank you for your business.

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Scott Shepard on 12 Apr 2024
Thank you Carl!

10/10 Excellent

Jodi

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location to the beach was great. The rooms were spacious and comfortable. We will plan another trip here.
Stayed 4 nights in Mar 2024
Response from Scott Shepard on 12 Apr 2024
Thank you Jodi! We look forward to seeing you againThank you for your business.

6/10 Okay

April

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Scott Shepard on 12 Apr 2024
Hi April. I apologize that you didn't have a great stay! Please, feel free to reach out to me with any specific feedback.Thank you for your business.

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a spectacular weekend get away for us. Walked the beach so often and are still talking about it. Left the balcony door open all night and slept to the sound of the ocean. We are so looking forward to scheduling another mini trip down to see more.
Stayed 2 nights in Mar 2024

10/10 Excellent

Sonam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Scott Shepard on 12 Apr 2024
Thank you Sonam!

10/10 Excellent

seime

Liked: Cleanliness, staff & service, property conditions & facilities
The people upstairs above us were noisy
Stayed 3 nights in Mar 2024

8/10 Good

Glenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice walkable beach and great views.
Stayed 1 night in Mar 2024

8/10 Good

Robin

Stayed 2 nights in Mar 2024

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful visit. My only concern is the bathtub/shower was very slippery. I would have liked a safer surface or shower mat. Other than that it was perfect. Thank you so much.
Stayed 1 night in Mar 2024

10/10 Excellent

cindy

We were very appreciative of the upgrade to have a room with a view. Beautiful surroundings, excellent, friendly staff, and the pillows weren’t too bad!
Stayed 1 night in Mar 2024

8/10 Good

Martha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the walking distance to Cannon Beach. The room had a weird smell but overall was great. The bathroom was a little tight but fine for a small queen bed room. They had a beauty desk with adjustable back lighting. The reading lamp next to the bed was a great touch, I only with I brought a book! The room location was clean, and close to the amenities (pool, hot tub, sauna). I would stay here again and would recommend it!
Stayed 1 night in Mar 2024

6/10 Okay

Chantel

Liked: Staff & service
Stayed 2 nights in Mar 2024

6/10 Okay

Terry

Travelled with partner
Liked: Staff & service
The whole hotel needs a facelift, our room wasn’t the cleanest, had many chipped and cracked glasses. The area rug was very warn and needed replaced. There were crumbs around, and under the bed and dresser. For the amount of money I paid I just expected a little more! The ocean view was AMAZING and the adult only swim from 9:30-11 pm made it easy to over look everything else. Staff was very friendly and helpful!
Stayed 2 nights in Mar 2024

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and the view is exceptional. Our studio had everything we needed.
Stayed 2 nights in Mar 2024

10/10 Excellent

Corey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good. Pretty pretty good.
Stayed 2 nights in Mar 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Mar 2024

10/10 Excellent

Jordyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nice and staff was excellent, my car battery had died at the end of my stay and a person at the front desk had a starter. He was a great help!
Stayed 1 night in Mar 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful property set on a fantastic location in Cannon Beach. Close enough to shops, restaurants and neighbouring communities but not in the highest traffic zone
Stayed 2 nights in Mar 2024

6/10 Okay

Kaylyn

Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Amenities
So close to beach, although parking can be challenging.
Stayed 2 nights in Mar 2024

8/10 Good

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place!
Stayed 1 night in Mar 2024

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breathtaking view
Stayed 3 nights in Mar 2024

6/10 Okay

Krystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024