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Reviews of Hotel Star Plaza Ikebukuro

3 out of 5
Hotel Star Plaza Ikebukuro
2-10-2 Ikebukuro, Toshima, Tokyo, Tokyo-to

Reviews

7.8

Good

Rating 10 - Excellent. 89 out of 338 reviews" "
Rating 8 - Good. 133 out of 338 reviews" "
Rating 6 - Okay. 93 out of 338 reviews" "
Rating 4 - Poor. 20 out of 338 reviews" "
Rating 2 - Terrible. 3 out of 338 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kaushal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great 13 nights! Affordable, close to shopping, ikebukuro station and all amenities...will return next year!
Stayed 13 nights in Mar 2024

4/10 Poor

Ching Mei

Stayed 2 nights in Feb 2024

6/10 Okay

On

Business traveller
Clean and comfortable
An old hotel, located in a busy nightlife area in Ikebukuro. Rooms are small, but it has everything you need and is clean and comfortable. The small breakfast provided was a welcome addition. Close to the station too.
Stayed 4 nights in May 2023

8/10 Good

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay for a short time
Stayed 3 nights in Apr 2023

10/10 Excellent

AYA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

8/10 Good

Alexander

Travelled with partner
Liked: Staff & service, amenities
Nice cheap room. You get the basic amenities and a free breakfast too. Not much to complain about, however, there are definitely better hotels out there. But for the price, this is an amazing location even if it is in a seedier area with some less reputable businesses nearby.
Stayed 1 night in Apr 2022

6/10 Okay

Chiaki, Sherman Oaks

Business traveller
Liked: Cleanliness
The immediate neighborhood is rather sketchy.
Stayed 10 nights in Apr 2022

6/10 Okay

Joseph

Travelled with group
Liked: Room comfort
Stayed 2 nights in Dec 2021

8/10 Good

Mrs Tipawan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Chris, Ikebukuro, Tokyo

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel reception is available till late, which is convenient for us as our flight reached Haneda at 10:30pm
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
details i wish i knew before
first of all, this place is very affordable, the staff is very friendly, and it is very conveniently close to ikebukuro’s train station. but in the future i would want to book one more price point higher than this. now for the stuff i wish someone had told me just so i knew what to expect from a western background. this is a japanese business hotel, which means it’s meant for quick and cheap accommodations. size: it is cramped. the room literally only has room for a bed, a suitcase, and a thin desk. the bathroom literally only has room for a toilet sink and a *short* shower space. i’m not very tall and i still had to try not to hit my head on the ceiling. in general, expect to have to squeeze and shuffle by your stuff and your partner. cleanliness and condition: i’m not sure if the standards of cleanliness are just different in japan, but it was discomforting. the room was crazy dusty. lamps, walls, ceilings, anything not in immediate reach of the sweet old cleaning ladies, had piles of dust. in some cases a few millimeters worth of build up. balls of dust all over the walls and ceiling. we ended up wiping everything down ourselves. the bathroom, while generally clean, had a little mold in the corners of the rooms, and the toilet had some hidden spots of dark build up too. there were parts where the carpet didn’t even fully reach the wall. location: extremely convenient. but there are a lot of girl bars around, making it feel a little sketchy
Stayed 9 nights in Oct 2019

8/10 Good

MAGGIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff, very attentive and clean throughout. Location handy for Ikebukuro station but a bit hard to find.
Stayed 5 nights in Sep 2019

8/10 Good

Matt

Liked: Cleanliness, staff & service, room comfort
Location is good, near ikebukuro station. Rooms are comfortable to, the free breakfast is toast, salad, coffe and a choice of yoghurts. It's good to get you started for your day. I liked my stay here.
Stayed 2 nights in Aug 2019

8/10 Good

Horace

Liked: Cleanliness, staff & service, room comfort
The decoration of the room is a bit old, but it was comfort enough for me to stayed for two nights. The location is great, many restaurants and stores nearby.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2019

8/10 Good

Chi Ming

Liked: Cleanliness, staff & service, room comfort
value for money
for me, 3 conditions to choose hotel: 1) down town 2) close to JR (5 mins walk) 3) competitive price this hotel basically fulfill all and I think it’s good
Stayed 7 nights in Feb 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Very disappointing that some of the regular hotel amenities are not supplied by this hotel like cotton buds, disposable razor and lack of power outlets. The friendliness of the staff is the only consolation that we got. The room is so small that we cannot move around. The room refrigerator is not working well that ice cream placed inside melts very fast. It doesn't have any control to boost the coolness inside the ref. Over-all, this hotel sucks.
Stayed 9 nights in Dec 2018

10/10 Excellent

Sovy, AB, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is bigger than I expected! The room was opposite the elevator but no noise at all. The front desk staffs were really nice. The hotel quite old but with price, location and cleanliness, this place is one of great option. I'd like to stay here again if I come back :)
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for Price Range
Our stay overall was good: good service, free wifi, free breakfast (toast, coffee, yogurt, salad), decent area close to station exit. Hotel is also accessible from the airport limousine stop. Room was a bit small and the hotel is not the newest.
Stayed 11 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small hotel near train station.
Hotel small, lobby just a small space enough for a few people to hang around. Breakfast is simple toast plus salad and yogurt and drinks. Room has enough space for 2 people to move, but bathroom is small, though there is bathtub. Overall am satisfy with hotel as location is good and near train station.
Stayed 3 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple, nate, and convenient
It's in good location, just few min walk from metro station. Room is tidy and clean.
Stayed 3 nights in Oct 2017

8/10 Good

San, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, value for money
The hotel is 5 min walk from Ikebukuro Station (West Exit, C6). Shops are around at the station or nearby. The room is spacious, which is big enough for 2 pieces of 28" luggage, simple furnished. Besides, the light breakfast is provided with good coffee, yogurt, salad and toast. Overall, it's a good choice for budgeted stay.
Stayed 1 night in Oct 2017

6/10 Okay

Verified traveller

Business hotel with easy access to Ikebukuro
Standard business hotel located within 5 minute walking distance of Ikebukuro Station. In the middle of the entertainment district. No frills, just a bed, tub, toilet, and tv. It was nice that they had breakfast but if you are hungry coffee, toast, salad, and yogurt may not fill you up.
Stayed 1 night in Jun 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is closed to the railway station and especially to the entrance of underground station, although the location was not so comfortable.

6/10 Okay

Cheng

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

6/10 Okay

Verified traveller

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not a bad hotel, not a great area, but will do.
It's fine. Nothing fancy but what you expect for the dough.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Very small room, low lighting enviornment
The location is quite good it just 3 mins distance to Metro Station. but the facility of hotel is not very good. Not suggest but i think it worth to its price

8/10 Good

Kathryn, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet hotel with good rooms
The hotel was easy to find from Ikebukuro station, and the check in was easy and quick. Room was spacious and clean. The breakfast provided plenty of variety of food, and the checkout was very easy. I would recommend this hotel to my friends and family.

8/10 Good

Khomkrit, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
- Difficult to find on 1st time and hotel is around with many Pub and Bar, it's might make you feel unsafe if you come alone but togather with friends is OK. - Near to train station entrance but far from the main track, if you like to walk and view around it's OK. - Clean and Suitable for 1 person ( I was rest on single room) room is not small like a photo you see.

8/10 Good

Scott, Maryland

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Good budget hotel near Ikebukuro Station
Everything was great other than the bed, and being located off the main road.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good to stay
room is clean, staff are friendly. Overall is good.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Comfort
Easy to find the hotel. Overall staff are friendly, room is clean and comfortable.

6/10 Okay

Michelle, South Korea

Liked: Cleanliness, staff & service
If all you need is a bed to crash in.
The room was very clean and provided shampoo, conditioner, body wash, razor, comb, toothbrush, and toothpaste. And not the tiny one use shampoos but full pump bottles. There is not much to the room besides the bed and the bathroom, but for the price and location it's fine. It's sort of located just off of the street in an alley...so if that bugs you this isn't the place for you. But there are metro and JR stations within a few minutes walk plus lots of places to eat. If you're really trying to be cheap, there are lots of convenience stores nearby for you to buy quick food instead of going to restaurants. Staff I encountered spoke English relatively well and were able to explain rules of the hotel and give me easy to understand directions one morning. TIP: if you don't speak Japanese, have have the hotel staff write out the name and address of the hotel in Japanese on a piece of paper to show to a taxi driver if you need a ride back one night and don't feel up to navigating the train networks of Tokyo.

10/10 Excellent

Zac, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Get among the back alley bars of Ikebukuro
I needed a budget hotel in Ikebukuro (west side) and couldn't be happier with choosing Star Plaza. The staff were great, the room was simple but clean and exactly what I wanted. The breakfasts were a nice bonus. Thanks to all st the Star Plaza!!

10/10 Excellent

Nick, Minnesota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good deal
there was a fair amount of things about this hotel i could nitpick about but overall the price was good, the location was good, the staff were helpful, and the room was clean. I would stay here again. Perhaps the biggest downside is the area might seem a little seedy to some at night. a lot of "girl's bar's" in the area and love hotels. The first night when i was trying to find the place, i was offered the services of prostitutes 3 times within the space of 10 minutes.

8/10 Good

Klara, SG

Liked: Cleanliness, staff & service, room comfort
Near to station exit but sleazy surrounding.
Near to station but difficult to locate at first. Lots of bars around but still safe. Comfortable stay. Friendly staff and quiet environment.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pretty nice
Its slightly bigger than the avg Japanese hotel and close to the train station. The hotel staff was great and free breakfast was decent.

8/10 Good

Nicolas, Montréal, Québec

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place in Ikebukuro
Nice place in Ikebukuro.

6/10 Okay

Yeung

Liked: Cleanliness

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

10/10 Excellent

A traveller, SG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and excellent staffs
The hotel is very easy to find which is located just 5 minutes away from the C6 exit. Had to ask the staff for the wifi password which is a little annoying but the staffs are very polite and friendly and the wifi is working just fine.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No frills. Recommended.
No frills hotel. That said, extremely well-kept, and very clean. Rooms are small, even by Japanese standards, but that said, it is extremely affordable. Location is extremely accessible, and that are many quaint food shops around to explore. Definitely a recommended place, especially for the budget conscious.

10/10 Excellent

Glad, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location & near JR
It was just 5mins from JR Ikebukuro, West Exit.

6/10 Okay

R, USA

Liked: Cleanliness
Good but not without flaws
Had to ask front desk for wifi password, and even then it never worked correctly (connection kept timing out) -- and I wasn't confident in my Japanese or their English to get it sorted out. Wired internet worked, but had to buy a short cable at the local electronics store. Pillows a bit flat and scrunchy too. Otherwise no big qualms; decent affordable stay.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to train station
Nice hotel and very friendly staff. English is extremely limited, so be prepared. Only major hang up is the wifi. Hotel has wifi, but it kept going out, and you have to notify the staff every time for them to reset it.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

SiongSan, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable and Good Hotel
Very well located and easy to find from Ikebukuro JR station. Its located at Exit C6, about 10mins walk from the station. Breakfast is simple but good enough to fill your stomach. Room is average size but is clean and neat. Both Wifi and LAN is fast and hotel staffs are very friendly.