Daily buffet breakfast (JPY 3500 per person)
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Reviews of Hotel Metropolitan Tokyo Ikebukuro

4 out of 5
Hotel Metropolitan Tokyo Ikebukuro
1-6-1 Nishi-Ikebukuro, Toshima-ku, Tokyo, Tokyo-to

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1356 out of 2073 reviews" "
Rating 8 - Good. 546 out of 2073 reviews" "
Rating 6 - Okay. 118 out of 2073 reviews" "
Rating 4 - Poor. 34 out of 2073 reviews" "
Rating 2 - Terrible. 19 out of 2073 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Fernanda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo me gustó
Stayed 5 nights in Apr 2024

6/10 Okay

Kwok Hon

Travelled with family
Disliked: Staff & service, amenities
Hotel facilities old, bed not good, but outside convenience.
Stayed 3 nights in Apr 2024

8/10 Good

Dorrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room is quite small and has cracked on bathroom tile. Nevertheless everything complete toiletries, slippers and robe. Very convenient for train, bus to the airport and convenient stores inside the hotel and across the street. Fast food just across the street. Staff very friendly
Stayed 3 nights in Apr 2024

8/10 Good

Dorrie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful, can speak English. Convenient store, laundry, bakeshop, restaurants and other stores inside the hotel. Toiletries complete. Toothbrush, toothpaste, comb, cotton buds, shampoo, conditioner, body wash and facial wash. Location is just right n train station. Yoshinoya and Mos burger just across the hotel. Very convenient
Stayed 2 nights in Apr 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a really nice hotel,it’s conveniently located to everything,I.e. food,shops & a central train station,I would’ve given it 5 stars if they offered a courtesy late checkout,when I requested one they were cold & dismissive,also the buffet dining was really average,unless you want something easily accessible and convenient save your money & venture out for better local restaurants overall I’d stay here again
Stayed 2 nights in Apr 2024

10/10 Excellent

Terrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the convenience of this hotel. It’s a 2 minute walk to the station, Family Mart and 7/11 a short block away, News Day in the lobby (although I think it closes at 10pm), laundry with availability on the tv in your room and it’s an airport limousine stop. The only con is the dryers are very weak, it takes forever to dry. Other than the dryer issue, we always enjoy our stay here, (our 9th time staying here). Even though it’s our 9th time we still discover new things in the area and know there much more to discover.
Stayed 8 nights in Apr 2024

10/10 Excellent

Faouzya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant location in the middle of shopping center but no noise at all, subway right on door step, eateries, shoppings and site seeing.
Stayed 5 nights in Apr 2024

8/10 Good

Windsor

Liked: Cleanliness, staff & service, property conditions & facilities
Close to train station.
Stayed 17 nights in Mar 2024

6/10 Okay

David

Travelled with family
Liked: Amenities
Smelly corridors, carpets needs to be changed asap
Stayed 4 nights in Apr 2024

10/10 Excellent

Lindsay

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Able to get anywhere. Lots to do around and lots of places to eat. Really safe area and lots in the hotel.
Stayed 7 nights in Mar 2024

10/10 Excellent

Kartikeya, Las Vegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with perfect location. Right next to Ikebukuro station for convenient transportation. Love the amount of restaurant and shopping options near by in walking distance.
Stayed 5 nights in Mar 2024

10/10 Excellent

Marrietta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located near Ikebukuro train station so easy access to all of Tokyo and the Shinkansen to much of Japan. Lots of shopping, dining, quick eats, parks and events. Outstanding service, very clean, friendly helpful staff. Stay here whenever we visit Tokyo
Stayed 11 nights in Mar 2024

10/10 Excellent

Cherrelyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, near to subway station, I love their breakfast and Airport Shuttle is available.
Stayed 1 night in Apr 2024

6/10 Okay

Lily

Travelled with group
Liked: Cleanliness
The staff are not too helpful with the language barrier.
Stayed 5 nights in Mar 2024

10/10 Excellent

Cecilia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it's a nice hotel.
Stayed 8 nights in Mar 2024

8/10 Good

Yuji

Stayed 1 night in Mar 2024

8/10 Good

MAN LING

Travelled with family
位置一流, 機場巴士直達, 商場,百貨公司JR車站隔離 每次去東京一定住
Stayed 3 nights in Mar 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Leigh Ann

Stayed 6 nights in Mar 2024

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a large room as my husband is very tall. The room was huge by Japan standards. We had an amazing view out over the city, and could see Mount Fuji 🗻
Stayed 4 nights in Mar 2024

8/10 Good

HIROTOMO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I very much enjoyed my stay here, helpfulness of staff and the ability of staff to speak english. They were great on arranging taxies and help with the foreign exchange ATM. Beware this area of the city restaurants close by 8:30 PM. So if you take a long tour that gets you back in the evening you need quickly get to restaurant. This hotel's all day restaurant do not serve food after 8:00 PM.
Stayed 2 nights in Mar 2024

10/10 Excellent

Heather

Stayed 1 night in Mar 2024

10/10 Excellent

Yue

Travelled with family
Liked: Cleanliness, staff & service
Great location
Stayed 6 nights in Mar 2024

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean and had adequate space. Shower was pleasant with separate temperature and water pressure controls. Located very close to Ikebukuro Station on the Tokyo loop.
Stayed 3 nights in Mar 2024

10/10 Excellent

James

Stayed 3 nights in Mar 2024

10/10 Excellent

Xiaojun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 4 nights in Mar 2024

10/10 Excellent

Rita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Decent size room. Clean and modern. Breakfast buffet had good variety.
Stayed 1 night in Mar 2024

8/10 Good

Jess

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to train station, shopping mall, restaurants and convenience stores.
Stayed 3 nights in Mar 2024

10/10 Excellent

Christopher, Richmond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station
Stayed 4 nights in Mar 2024

10/10 Excellent

Lily, Half Moon Bay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will recommend this hotel
Stayed 1 night in Mar 2024

8/10 Good

Maxie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel staff and service, super convenient next to Ikebukuro Station. Room is small but decent, good for travelers on the go.
Stayed 2 nights in Mar 2024

6/10 Okay

Maki

Liked: Staff & service, property conditions & facilities
Great location for transportation
Stayed 2 nights in Mar 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. All of the staff were extremely accommodating and we were able to communicate well in English. They helped us send our luggage to Narita airport upon request (fee was cash only). We had to move around the couch and table layout a bit in our twin bed room to open our two large suitcases but it was possible. Clean and comfortable. Highly recommended.
Stayed 6 nights in Mar 2024

10/10 Excellent

Morton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has direct bus from the airport No need to carry suitcases on train
Stayed 4 nights in Mar 2024

10/10 Excellent

Teruyoshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Feb 2024

10/10 Excellent

Franco, Phoenix

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 4 nights in Mar 2024

8/10 Good

Nataliya

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, clean and pleasant. Staff was helpful.
Stayed 3 nights in Mar 2024

10/10 Excellent

Candy Pui Chi

Liked: Property conditions & facilities
It’s a very nice hotel with near train station and shopping malls. Highly recommend
Stayed 4 nights in Mar 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent hotel in terms of value. I had a superior single room and the carpet seemed to be new while the furniture was generally worn -- but the room was clean, the breakfast was very good, the location was convenient. I would stay again and recommend it to others,
Stayed 3 nights in Mar 2024

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Feb 2024

8/10 Good

SZE WAN

Stayed 3 nights in Mar 2024

10/10 Excellent

Oliver

Stayed 5 nights in Jan 2024

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We truly enjoyed our stay for few reasons-the bus stops right in front of the hotel entrance, the hotel also have washer/dryer which is very convenient. The staff are professional and polite, they are very organized. The location is close to the subway stations. What we enjoy the most is the breakfast food selections and the wonderful services, they are the best! It gave us good energy to start the day! Will definitely come back!
Stayed 6 nights in Feb 2024

10/10 Excellent

Ruth Hing-Yun

Liked: Cleanliness, staff & service
Stayed 14 nights in Feb 2024

6/10 Okay

Mari

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The bed was too firm for my husband to sleep. Per front desk person, all beds in the property are in the same condition; thus, they cannot provide us with flexibility.
Stayed 2 nights in Feb 2024

10/10 Excellent

Fanny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stayed and hope to have next stay
Stayed 2 nights in Feb 2024

10/10 Excellent

Marsha Novia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is nice with restaurants and buffet. The staff is really helpful with many who spoke English. The room is clean and I enjoy the daily housekeeping. It is less than 5 minutes walk to the major train stations which is inside this huge shopping mall with restaurants and high end stores. Try Tully’s Cafe it’s like a Starbucks and yes Starbucks is nearby too. I felt safe and it is right in the middle of everything. A short taxi ride to Shibuya or Shinjuku.
Stayed 6 nights in Feb 2024

10/10 Excellent

Sin Man Miu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for shopping and to the train
Stayed 7 nights in Feb 2024