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Reviews of Hotel Hoshi Kai Kan

2 out of 5
Hotel Hoshi Kai Kan
5F, 5-8 Yokoyamacho, Nihonbashi, Chuo-ku, Tokyo, Tokyo-to

Reviews

7.2

Good

Rating 10 - Excellent. 31 out of 163 reviews" "
Rating 8 - Good. 64 out of 163 reviews" "
Rating 6 - Okay. 41 out of 163 reviews" "
Rating 4 - Poor. 19 out of 163 reviews" "
Rating 2 - Terrible. 8 out of 163 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Value for monry
Good price
Stayed 1 night in Jul 2019
Response from HOTEL HOSHIKAIKAN on 6 Aug 2019
Thank you for a great review. We will do our best to satisfy you next time. I'm looking forward to seeing you again.

8/10 Good

Verified traveller

Liked: Staff & service
The hotel was perfect for our needs. Excellnt base to work from for all day sightseeing.
Stayed 4 nights in Jan 2019

8/10 Good

ALEX

Liked: Cleanliness, staff & service
Good budget friendly accommodation
First of all a good location close to Bakurocho railway station just a 2 minute walk. This is a budget friendly accommodation with basic facilities but all you need for sightseeing in Tokyo. Tea and coffee provided and a small kitchen type area. Showers and bathrooms are communal, Japanese style. Staff were very nice and helpful, plenty of information at the hotel and good English is spoken. Overall the place is tired and basic but it’s reflected in the price. If you’re not fussy and just want to get your head down, it’s good.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap but hairy
Even when a hotel is cheap you would wish that the floors weren't full of hairs after the previous guests. And you could expect more than two toilets when it's shared with dozens of other guests. You could also wish that there were two rooms with showers - not one for all genders (called family bathroom (!?!).)
Stayed 3 nights in Mar 2018

8/10 Good

Lauren, UK London

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for the money
Although rather basic and tired excellent value for money and staff very friendly. Did have a problem with noise as rooms divided by sliding doors, generally not a problem for us though. Pillow was uncomfortable bean bag but asked for softer pillow and was replaced with western style foam one. Beds were a bit uncomfortable but I did sleep and air-con fine once sorted out how it worked. Had fun with puzzles in lobby.Did not notice any tobacco smell in room. As previous visitor to Japan ideal as knew my way round. May not suit families with children.
Stayed 14 nights in Sep 2017

6/10 Okay

Verified traveller

Disliked: Room comfort
Cute/quaint hotel. Good for the price.
Cute little hotel. I didn't pay much money for my two weeks in the hotel. But it was clean and had a Japanese style communal bath/shower room that was a lot of fun to use. the location was very convenient too. Short walk to a train station and within easy walking distance of Akihabara.

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool, eclectic place to stay
The eclectic, offbeat decor was a big hit with my children. We loved the aquarium and Pokemon posters. A plethora of maps and guidebooks are available in the lobby. I loved the traditional Japanese style room, with futons and leaving your shoes outside. Shared bathrooms/showers, but I loved the hot bath.

6/10 Okay

Calvin, Seattle

Liked: Staff & service
Disliked: Property conditions & facilities
Bathroom and bath's a community. The rooms are nonsmoking, but the lobby and wait room is smoking, so in the end it doesn't make much of a difference because 2nd hand smoke seeps into all rooms.

8/10 Good

Luke

Liked: Property conditions & facilities, room comfort
Decent
Decent stay, clean enough, adjustable heater in the room. Good wifi. Hard to find however, leave the subway at stop Nishi-nihombashi at exit B4, turn immediately left, bare right after 50 yards, turn left, continue 80 yards and enter the building and on 5th floor.

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Pleasant Surprise
We didn't expect much from the other reviews, so we were very surprised when we walked into the lobby and found such an interesting place. There is a large table of puzzles, several aquariums, free tea and coffee, lots of tourist info, and lots of rental items. The owners seem very friendly. The facilities are basic but clean and adequate. Our room was Japanese style. Very very simple, and it had a bit of a smell, but the A/C took care of it.

6/10 Okay

Kieren, Melbourne

Liked: Cleanliness, staff & service
Tokyo experience at a fair price.
If you find it first time, you're doing well! Apart from that it is a good price. Showers and toilets are communal though. Room was decent enough, although narrow . There was only a 1 ft space between the beds! It's clean though and close to the subway and loads of local shops and places to eat.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Hotel neighborhood, condition, service... correspond well to the price. It seems to be a good place for spending a few nights, but less adapted for long stays. The hotel is located on a crossing of 3 subway lines, which allows to travel in Tokyo very easily. Joining Akihabara (for those who are manga/anime/cosplay/computer game fans) and Ginza (for kabuki and shopping) was particularly quick.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Awesome location, more of a hostel or motel.
It was clean and the staff was nice, with a great location (~15 min walk from Akihabara). A train station was just around the corner, it was surrounded by convenience stores. Sadly, it only offers shared bathrooms and it is a smoking hotel. The room that I got stank of cigarette smoke and We needed to seriously air it out and buy an air freshner. The shared bathrooms do not have stall showers, and you will see everyone naked. There is the option of borrowing the family washroom at night for those that do not want to do that, but it is a bit of a hassle. Also, the pillows are bean bag pillows. If you don't mind the smell and sharing bathrooms, it has a great location and it's very cheap.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Kind of cute, quaint but in dire need of updating. Still in pinks and baby blues.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Convenient location, Extremely dirty place
2 subway stations and 1 Japan Rail station within a few blocks from the hotel. Front desk staffs were kind and nice. Many corners of the room is covered with heavy dust and there were some garbage left under the bed from the previous clients. Neither the room was not cleaned nor sheets were not changed everyday. Unless I remind the cleaning persons, they do the short cuts on regular bases, so that things were left quite filthy and I had to clean them up myself at times. Bath tab had some broken peaces of brownish oozy things floating at times. Room walls were very thin and able to hear every single noise and activities from other rooms and the hallways, such as kids screaming, some neighbors snoring, talking, giggling, watching TV, etc. Sometimes heavy smoke infested all over the hallways and some of those smoke even came into the room when someone was smoking in the lobby, due to the very poor ventilation of the place. This is the good place to stay if you are on budget, a smoker, mostly outside and spending minimum time at the hotel, having no allergy, nose is plugged, can't hear well.

2/10 Terrible

Zakes, S

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Great location But pretty outsated
Room was too small, no acoustics on the walls. I had a next door neighbour with kids who who were crying all night, had the door open had to make a request for the door to be closed 3 times.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, cheap, clean accomodation
This hotel has everything for a basic, budget accommodation. Ideal for backpackers. It is very close to about 5 or 6 major train lines, so you can go practically everywhere very fast. It takes only about 30 min to get from the front door of the hotel to central Tokyo.

4/10 Poor

Leo, Indonesia

Disliked: Cleanliness, property conditions & facilities, room comfort
Not bad, however it needs improve a few items
Bedroom are good, staff are good too. Located at 2 min walking from the JR station. However, bathroom is a bit dirty.

8/10 Good

Carol

Liked: Cleanliness, staff & service

8/10 Good

Ana, Student, Akita

Liked: Staff & service
Great for students
The location is really great, the place is really cheap, the owners don't speak english but they try to communicate and to take care of you. It's on the 5th floor, but is easy to arrive, and is really near to the subway, metro, stations.

8/10 Good

Sakurachan, Tampa, FL

Liked: Cleanliness, staff & service, room comfort
Great for backpackers, Middle of Tokyo, good Wifi
Some of the innkeepers hardly spoke English but still did their best to make my stay as comfortable as possible. The conditions were hostel-like, but what can you expect for a steal of a deal in the middle of Tokyo? My room was always clean and everything was quite comfortable. Eastern-style beds, though one of the rooms had a Western-style bed. Free coffee and tea every morning, couldn't complain about that, and the staff made me feel very welcomed.

4/10 Poor

Nicolas Dorier, Tokyo

Disliked: Cleanliness, property conditions & facilities
Smoky and noisy
Our room was just in front of the front desk. So everytimes someone smoked, our room smelled. The last day, a group of Customer came to the hôtel, and started speaking at 11pm aloud, then started again at 7am. If someone use television or snores at night, you'll hear it too.

8/10 Good

World trav PAul, w

Liked: Cleanliness, staff & service, room comfort
great location FYI bathrokms
staff was so nice. During the day They have an English speaker which was so helpful. Hotel was clean, older but they really cater to travlers! FYI this is kinda like a motel. The bathrooms are gang showers so not much privacy. Women's have a private stall. Overall very clean and great service. the hotel is In a whole sale clothing district so you can't buy much in that area. Also great access to subways. There is a indian, curry resturants, korean and many noodle shops near by. Also 7-11 near the hotel was the only location I could get money from an ATM from. NO banks in the area accept American cards. Also "hai" means "yes" in Japanese so they say it frequently so don't get thrown off because it sounds like "hi". The hotel has limited space to store baggage so don't expect to store more then 1 per person.

6/10 Okay

Matt

Liked: Staff & service

6/10 Okay

Cameron, Canada

Liked: Property conditions & facilities
close to subway station
This hotel is a safe and cheap place to sleep. The men's showers are shared in the truest sense of the word - there are no shared private shower stalls; instead, it's just one open shower area with multiple shower taps. Be warned that the free water bottles in the fridge are just re-filled with tap water, which didn't seem like the most sanitary solution to me, and there's no source of tap water, sink or otherwise, which I felt was clean enough to drink from - so if this bothers you, be prepared to bring your own water. Smoking is permitted in a designated part of the common area (as is typical in Japan) so expect a smoky smell throughout your stay. This is a good cheap place to start exploring Tokyo due to its proximity to Bakurocho station, but if you can, don't make this the only place you stay at when in Japan. There are equally cheap but significantly higher quality accommodations in Japan (eg. Nara guesthouse komachi). Good luck on your accommodations search!

8/10 Good

Verified traveller

Inexpensive and Centrally Located!
This hotel is a great stay. Centrally located, and in a relatively quiet area. It can be a bit difficult to navigate to, however.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
good price and stay in Tokyo
staff are very welcoming. Public bath room is clean.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel surrounding neighbourhood are convenience
Overall clean and hotel surrounding neighbourhood are convenience. The hotel located at level 5. FYI, the elevetor will operate from 6am until 11pm.

8/10 Good

Georgiy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap hotel in great location
Small hotel with basic facilities, but it was enough for 2 days stay. It’s very clean, and you feel there like at home. Location is great. It’s located near two major metro lines, so it’s easy to get to any location in Tokyo.

8/10 Good

KS

Liked: Cleanliness, staff & service, property conditions & facilities
ncie and cheap
quite centrally located, good connection to public transport. nice and helpful stuff. not 5 star comfort and design but clean. Shared bathroom/showers but as it is a small hotel the showers are not busy at all so will probably always be alone. we had a very affordable room with tatami mats but always slept welll.The house is proding all kinds of equipment like tooth brushes, adapters, toilet stuff in general for free and coffee and tee. Everything went smooth. Would go there again definetely.

6/10 Okay

Verified traveller

Value for money very difficult to find
Hotel was fine, but only one shower which is unlocked by owners for other people to use even if you're in there. Hotel nearly impossible to find, sign only in Japanese, even when we found it we went out and couldn't find it upon return

8/10 Good

Aaron, Texas

Liked: Cleanliness, staff & service
Hotel Hoshi Kai Kan - good ryokan for the price
Hotel Hoshi Kai Kan is conveniently located about 4 mins from Bakurocho station, which is on a JR line for those with the JR rail pass. The staff were very friendly and know some english. The room is tight which is normal for Japan and it's a communal bathroom, so you will be showering in front of other men. Overall, with being so close to both a subway and rail station, it is well worth the place. However, the walls are very thin and loud snorers can be a nuisance at times. Also, the elevator shuts down between 11pm and 6am, so be prepared for 4 flights of stairs if you want to stay out later. Otherwise, the area is very quiet and has plenty of convenience stores/restaurants. Good for young travelers who want something better than a hostel, but looking to save some money.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Hoshi Kai Kan
The hotel is very near near to Tokyo station, just two stops. The staffs are friendly and caring. The rooms are clean. Recommend for staying,

8/10 Good

Megumi

Business traveller
Liked: Staff & service
Disliked: Cleanliness
カプセルホテルに泊まるのと比較すると、個室で広々と過ごせるのは快適でした。 私の部屋には冷蔵庫もあり、独り暮らしの自室のような感覚でした。 深夜はエレベーターが止まるため¥階まで階段を上がること、ドアの下に隙間があり、廊下や隣室の音がまぁまぁ聞こえることぐらいでしょうか。 お風呂はシャワーのみとなっており、初日は歯ブラシが補充されていませんでした。 施設は古いですが、料金相応だと思います。
Stayed 3 nights in May 2023

8/10 Good

Verified traveller

Liked: Staff & service
エアコンを暖房にしているのに少し冷たいと感じた。しかし、部屋は寝るには十分な広さだった。
Stayed 1 night in Dec 2020
Response from ホテル奉仕会館 on 28 Dec 2020
この度のお越しにつきまして、心より厚く、御礼申し上げます。 エアコン等の空調設備につきましては、お客様にご不快な思いをさせてしまい、誠に申し訳ございません。 今後は空調設備の清掃等の管理や必要に応じた設備の見直しを含め、対策・改善に向けて努力をして参ります。 この度は貴重な意見を賜りました事、誠に有難うございます。

8/10 Good

Verified traveller

Disliked: Cleanliness, room comfort
Stayed 1 night in Aug 2020
Response from ホテル奉仕会館 on 7 Sept 2020
この度のお越しにつきまして、心より厚く、御礼申し上げます。 今後更なる満足感をお客様に提供できるよう、設備の見直しも含め改善の努力をして参ります。 お客様のまたのお越しを、心待ちに致しております。

6/10 Okay

MEGUMI

寝るだけなら文句なし
宿泊に何を求めるかによると思いますが、お風呂に入ることができて、眠ることができるので、よかったなぁと思います。シーツなどは清潔です。宿泊した時は、他のお客様が少なかったと思いますが、音は響きます。トイレ、バスは共用です。私は全く気にならないので、快適に過ごすことができました。
Stayed 1 night in Jun 2020
Response from ホテル奉仕会館 on 15 Jun 2020
この度のお越しにつきまして、心より厚く、御礼申し上げます。 今後更なる満足感をお客様に提供できるよう、防音設備の改善に向けて努力をして参ります。 この度は貴重な意見を賜りました事、誠に有難うございます。

6/10 Okay

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
値段相応ですが、悪いわけではありません
Stayed 3 nights in Mar 2020
Response from ホテル奉仕会館　黒澤 on 3 Apr 2020
この度のお越しにつきまして、心より厚く、御礼申し上げます。 今後更なる満足感をお客様に提供できるよう、設備の見直しも含め改善の努力をして参ります。 この度は貴重な意見を賜りました事、誠に有難うございます。

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
リピーターです
リピーターです。フリードリンク、バッグパッカー系ですが個室なのでよく利用しています。東京駅から二駅のロケーションな為、２３区内へのアクセスは許せる範囲だと思います。
Stayed 1 night in Nov 2019
Response from ホテル奉仕会館 on 27 Nov 2019
この度のお越しにつきまして、心より厚く、御礼申し上げます。 より満足して頂けるように更なる努力をして参りたいと思いますので、引き続き変わらぬご愛顧、何卒よろしくお願いいたします。

8/10 Good

murashin, 神奈川県伊勢原市

Business traveller
Liked: Cleanliness, staff & service, amenities
知名度の低さと、交通の便のわかりにくさが、館内のごちゃごちゃするのを防いでいて、結構快適に過ごせました。年2回くらい利用していますが、これからも利用したいと思って居ます。
Stayed 1 night in Jul 2019
Response from ホテル奉仕会館 on 23 Jul 2019
この度のお越しにつきまして、心より厚く、御礼申し上げます。 とても嬉しいお言葉を頂きまして、恐縮でございます。 お客様に対してより親身なアクセスをご案内できるように努力し、今後更なる満足感をお客様に提供できるよう、日夜の精進に励ませて頂きたく存じます。 お客様のまたのお越しを、スタッフ一同、心待ちに致しております。

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
値段、リッチ、対応、満足が行くものだった。ただ浴場のお湯が出ず、混浴だった。それ以外は東京にしてはお得だった。
Stayed 1 night in May 2019
Response from ホテル奉仕会館 on 23 May 2019
この度のお越しにつきまして、心より厚く、御礼申し上げます。 浴場設備につきましては、お客様のご期待に添えず、大変残念に思っております。 設備の見直しを検討する等、内容を参考にさせていただきます。 大変貴重なご意見を賜りましたこと、改めまして心より、お礼を申し上げます。

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ชอบพนักงานต้อนรับ ชอบห้องอาบน้ำ ชอบห้องน้ำ สถานที่ใกล้แหล่งของกิน และสะดวกในการเดินทาง
Stayed 4 nights in Apr 2019
Response from HOTEL HOSHIKAIKAN on 17 May 2019
ขอบคุณสำหรับการโพสต์รีวิวที่ยอดเยี่ยม เราจะมุ่งมั่นเพื่อโรงแรมที่ดีขึ้นโดยอ้างอิงจากเนื้อหาที่โพสต์ เราหวังว่าจะได้พบคุณอีกครั้ง

10/10 Excellent

Verified traveller

Travelled with family and small children, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
スタッフさん達がとても親切で好印象でした。安くて居心地も良かったです。口コミにあったように壁は薄い様で、遅くに帰ってきた隣の来た客の音がうるさくて起きたけど、疲れていたので爆睡出来た。 気になる人は耳栓すればいいかもね。
Stayed 3 nights in Apr 2019
Response from ホテル奉仕会館 on 6 May 2019
クチコミを投稿くださり、有難う御座います。 またステキなクチコミを投稿くださり、スタッフ一同感謝しております。 物音の問題については今後改善できるよう精進致します。 貴重なご意見を賜り誠に有難う御座います。

10/10 Excellent

hiroki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
年金生活者にとってはコスパ最高
ヘタなカプセルホテルに泊まって、寝られずに不満のため息をつくぐらいなら、こちらのほうがよっぽどマシ。至る所が古いが、それが「味」になっている。ツルピカのきれいな処でないと落ち着かない人にはお勧めしないが、年金生活者にとってはコスパ最高。
Stayed 1 night in Apr 2019
Response from ホテル奉仕会館 on 13 Jun 2019
この度のお越しにつきまして、心より厚く、御礼申し上げます。 今後もお客様に一層大きなご満足をご提供させて頂けるよう、日夜の精進に励んで参ります。 お客様のまたのお越しを、スタッフ一同、心待ちに致しております。

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities
隣の部屋の音がする。小生はいびきが大きいので迷惑をかけたかも
Stayed 1 night in Mar 2019
Response from ホテル奉仕会館 on 6 May 2019
この度は御宿泊頂きまして、誠に有難うございます。 お部屋の防音設備がされておらずお客様にご迷惑をおかけし大変申し訳ございません。 今後、ホテルの設備面においては改善できるよう精進いたします。 貴重なご意見を賜り、誠に有難うございます。

10/10 Excellent

HSIU HSI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
一如往常方便
隔音差了一點 床頭櫃好像比較不打掃 其他都還蠻好
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
リピーターです
わたしは、共同風呂やトイレは大丈夫だけどカプセルホテルは苦手です。こういった条件での割安ホテルとしてマッチしたホテルです。よく使わせて頂いています。
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Liked: Staff & service
耳栓が用意されているのは隣の物音が気になったときのためかとも思ったが、眠れないとか目が覚めてしまうということもなかった。
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness
ビジネスマン
また行きます。
Stayed 1 night in Jan 2019