Restaurant

Reviews of APA Hotel Nagatacho Hanzomon Ekimae

3 out of 5
APA Hotel Nagatacho Hanzomon Ekimae
1-3-5, Hirakawacho, Chiyoda-ku, Tokyo, Tokyo-to

Reviews

8.2

Very good

Rating 10 - Excellent. 339 out of 999 reviews" "
Rating 8 - Good. 451 out of 999 reviews" "
Rating 6 - Okay. 153 out of 999 reviews" "
Rating 4 - Poor. 40 out of 999 reviews" "
Rating 2 - Terrible. 16 out of 999 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Front Desk Kawaharada on 13 Apr 2024
Thank you for your stay. We are happy to have been able to color your trip to Japan. I hope you will come to Japan again. And we will see you again then.

8/10 Good

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but clean rooms
Stayed 4 nights in Apr 2024
Response from Front Desk Sada on 6 Apr 2024
Thank you for using APA Hotel Nagatacho Hanzomon Ekimae. We are very happy to receive compliments from our customers. We will continue to work hard to meet the expectations of our customers.

8/10 Good

Antonio

Liked: Staff & service, property conditions & facilities
I liked how easy and streamlined was to get in and out of the hotel after checking in. The lobby area was a bit crowded sometimes. Also, the front desk could improve their English skills. I heard people having quite a heavy discussion or fight on my floor and I couldn’t get the front desk to understand that via phone. Maybe not unique here but then it should be easy to report abnormal activity on the floor or another room.
Stayed 5 nights in Mar 2024
Response from Front desk Oishi on 1 Apr 2024
Thank you for choosing APA Hotel Hanzomon Hirakawacho. We hope you had a relaxing stay with us. We hope you will have another opportunity to stay with us again. We look forward to welcoming you back to our hotel.

10/10 Excellent

Shally

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024
Response from Front desk Oishi on 1 Apr 2024
Thank you for using APA Hotel Nagatacho Hanzomon Ekimae. We are very happy to receive compliments from our customers. We will continue to work hard to meet the expectations of our customers. Thank you for your valuable feedback despite your busy schedule. If you have another opportunity, we look forward to using your service again.

10/10 Excellent

Evaline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was a lovely stay if you have a busy schedule
Stayed 2 nights in Mar 2024
Response from Front desk Oishi on 1 Apr 2024
Thank you for using APA Hotel Nagatacho Hanzomon Ekimae. We are very happy to receive compliments from our customers. We will continue to work hard to meet the expectations of our customers. Thank you for your valuable feedback despite your busy schedule. If you have another opportunity, we look forward to using your service again.

2/10 Terrible

Jeffrey

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Air conditioning unit did not work. Window was broken.
Stayed 2 nights in Mar 2024
Response from Front Desk Sada on 27 Mar 2024
Thank you for choosing APA Hotel Nagatacho Hanzomon Ekimae. We are very sorry for any discomfort you experienced during your stay.We are very sorry for the discomfort you experienced during your stay due to the inadequacy of your room. We look forward to having you stay with us again.

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and environment were amazing! Heads up, the smaller twin single room does not offer air conditioning. At certain points it was a little warm for my taste so I had to run a cool shower. I wonder if bigger rooms offer A/C. Besides that everything was amazing!
Stayed 1 night in Mar 2024
Response from Front Desk Oishi on 18 Mar 2024
Thank you for choosing APA Hotel Nagatacho Hanzomon Ekimae. We are very pleased to receive your compliments. We will do our best to meet your expectations in the future. As for the rooms, they have been built in consideration of the environment. Thank you very much for your valuable feedback. We sincerely look forward to having the opportunity to serve you again.

8/10 Good

Reginald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 14 nights in Jan 2024
Response from Front desk Sada on 28 Jan 2024
Thank you very much for choosing APA Hotel Nagatacho Hanzomon Ekimae. We are very pleased to receive your compliments. We will continue to do our best to live up to your expectations. Thank you very much for your valuable feedback. We sincerely look forward to having the opportunity to serve you again.

8/10 Good

THEINGI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice
Room is small but very clean. Close to two subway stations. 7/11, Family Mart and Lowson are near the hotel. Laundromat is on ground floor. 500 yen for washing (detergent included) and 100 yen for dryer (30 min usage). You might need 60 min to dry your clothes. Overall it was a good choice hotel on this trip.
Stayed 5 nights in Dec 2023
Response from フロント Oishi on 1 Feb 2024
Thank you very much for choosing APA Hotel Nagatacho Hanzomon Ekimae. We are very pleased to receive your compliments. We will continue to do our best to live up to your expectations. Thank you very much for your valuable feedback. We sincerely look forward to having the opportunity to serve you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great place to stay
Stayed 7 nights in Dec 2023
Response from フロント Oishi on 27 Dec 2023
Thank you very much for choosing APA Hotel Hanzomon Hirakawacho. Thank you very much for your valuable feedback. We sincerely look forward to having the opportunity to serve you again.

10/10 Excellent

JADON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was surprised by the elevated bed which offered more space to place our suitcases. This hotel was relatively bigger than the average size of other hotels we were at. The room was clean.
Response from Front desk Obuchi on 10 Feb 2024
Thank you very much for choosing APA Hotel Nagatacho Hanzomon Ekimae. Thank you for taking time out of your busy schedule to give us your valuable feedback. We sincerely look forward to welcoming you again.Front Desk Obuchi

4/10 Poor

kevin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Front desk Sada on 26 Nov 2023
Thank you very much for choosing APA Hotel Hanzomon Hirakawacho. Thank you very much for your valuable feedback. We sincerely look forward to having the opportunity to serve you again.

8/10 Good

Hal

Stayed 5 nights in Nov 2023
Response from Front desk Oishi on 11 Dec 2023
Thank you very much for choosing APA Hotel Hanzomon Hirakawacho. Thank you very much for your valuable feedback. We sincerely look forward to having the opportunity to serve you again.

8/10 Good

Coral

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extra swanky for low price
The hotel imitates the "opulence" of larger hotels in the area, but it is still just a basic small hotel. Comes with all the bare necessity amenities and for some reason the room itself is covered in print advertisements for everything under the sun. Luggage storage is nice and free, there are two laundry machines downstairs (beware the dryer will not completely dry your clothes), and the desk staff will call you a taxi for 500¥ if needed.
Stayed 1 night in Nov 2023
Response from Front desk Saikashi on 12 Nov 2023
Thank you for staying at APA Hotel Hanzomon Hirakawacho.We are glad to hear that you had a pleasant stay.Many of our guests have commented on the quality of our amenities.We hope you will stay with us again when you come back to the area.Thanks for the nice review on the hotel.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from Front desk Sada on 10 Nov 2023
Thank you very much for choosing APA Hotel Hanzomon Hirakawacho. Thank you very much for your valuable feedback. We sincerely look forward to having the opportunity to serve you again.

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2023
Response from Front desk Shimazaki on 9 Nov 2023
Thank you very much for using APA Hotel Hanzomon Hirakawacho. We are very happy to receive compliments from our customers. We will continue to work hard to meet the expectations of our customers. Thank you for your valuable feedback despite your busy schedule. If you have another opportunity, we look forward to using your service again.Front desk Shimazaki

10/10 Excellent

Svetlana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time staying at this hotel!
Stayed 6 nights in Oct 2023
Response from Front desk Shimazaki on 31 Oct 2023
Thank you very much for using APA Hotel Hanzomon Hirakawacho. We are very happy to receive compliments from our customers. We will continue to work hard to meet our customers' expectations. Thank you for your valuable feedback despite your busy schedule. If you have another opportunity, we look forward to using your service again.Front Shimazaki

10/10 Excellent

Bridget

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible! Very kind and helpful.
Stayed 1 night in Oct 2023
Response from Front desk Shimazaki on 31 Oct 2023
Thank you very much for using APA Hotel Hanzomon Hirakawacho. We are very happy to receive compliments from our customers. We will continue to work hard to meet our customers' expectations. Thank you for your valuable feedback despite your busy schedule. If you have another opportunity, we look forward to using your service again.Front Shimazaki

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, close to 3 train stations. Check-in and check-out were both very easy, clean facilities, good price.
Stayed 5 nights in Oct 2023
Response from Front desk Sada on 22 Oct 2023
Thank you for choosing APA Hotel Hanzomon Hirakawacho.We hope you had a relaxing stay with us.We hope you will have another opportunity to stay with us again.We look forward to welcoming you back to our hotel.

10/10 Excellent

Thalia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and decent sized rooms x
Stayed 2 nights in Oct 2023
Response from Front desk Sada on 13 Oct 2023
Thank you very much for choosing APA Hotel Hanzomon Hirakawacho. Thank you very much for your valuable feedback. We sincerely look forward to having the opportunity to serve you again.

10/10 Excellent

Lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff!
Stayed 21 nights in Sep 2023
Response from Front desk Oishi on 16 Oct 2023
Thank you very much for choosing APA Hotel Hanzomon Hirakawacho. Thank you very much for your valuable feedback. We sincerely look forward to having the opportunity to serve you again.

8/10 Good

Takako

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in located in the middle of Tokyo. Very convenient to move around but very quiet area.
Stayed 5 nights in Oct 2023
Response from Front desk Ono on 11 Oct 2023
Thank you for choosing APA Hotel Hanzomon Hirakawacho for your stay.As you mentioned, our hotel is conveniently located just a 3-minute walk from Hanzomon Station and a 4-minute walk from Koujimachi Station. We hope you will visit us again when you are in the area.

6/10 Okay

David

Travelled with partner
Liked: Staff & service
Stains on walls and found hair on the bed. Staff was great though.
Stayed 1 night in Oct 2023
Response from フロント Oishi on 5 Oct 2023
Thank you for choosing APA Hotel Hanzomon Hirakawacho. Thank you for taking time out of your busy schedule to write this review. We apologize for any discomfort our guests may have experienced regarding the cleaning. We will ensure thorough cleaning checks to prevent such incidents in the future. Thank you for choosing our hotel among many hotels. We look forward to serving you again.

10/10 Excellent

Eli Eliyahu

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convinient
Stayed 1 night in Sep 2023
Response from Front desk Sada on 21 Sept 2023
Thank you for choosing APA Hotel Hanzomon Hirakawacho.We hope you had a relaxing stay with us.All of us at APA Hotel Hanzomon Hirakawacho are very pleased to hear your kind words of praise.We hope that you will have another opportunity to visit our hotel again.We look forward to welcoming you back to our hotel.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just what I needed. A small room, but it was very nice, especially for the price. Great location as well.
Stayed 2 nights in Aug 2023
Response from Front desk Obuchi on 10 Sept 2023
Thank you for choosing APA Hotel Hanzomon Hirakawacho. We are happy to hear that you were satisfied with our services. Thank you for taking time out of your busy schedule to write this review. We hope you will have another opportunity to visit our hotel again. Front Desk Obuchi

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023
Response from フロント 弦間 on 4 Aug 2023
この度はアパホテル〈半蔵門平河町〉にご宿泊頂きまして誠にありがとうございます。お忙しい中口コミの投稿ありがとうございました。お客様のまたのご利用心よりお待ち申し上げております。

10/10 Excellent

Nina

Stayed 3 nights in Jul 2023
Response from Front desk Sada on 1 Aug 2023
Thank you for choosing APA Hotel Hanzomon Hirakawacho. We will make use of your feedback in our future hotel management. Thank you for taking time out of your busy schedule to write this review. We hope you will have another opportunity to visit our hotel again.

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
A very enjoyable stay! Very helpful Staff! Would recommend!
Stayed 3 nights in May 2023
Response from Front desk Oishi on 3 Jul 2023
Thank you for choosing APA Hotel Hanzomon Hirakawacho. We are very pleased to hear that you were satisfied with our hotel. We hope you will visit us again when you are in the neighborhood. We sincerely look forward to your visit.

10/10 Excellent

Silvia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 2 nights in Jun 2023
Response from Front desk Oishi on 26 Jun 2023
Thank you for staying with us at APA Hotel〈Hanzomon Hirakawacho〉.We hope you satisfied with your stay.We will improve our services, so if you have another oppotunities to visit Japan, we would like you to come back here someday.

10/10 Excellent

Nelson

Liked: Property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Front desk Oishi on 22 May 2023
Thank you for staying with us at APA Hotel〈Hanzomon Hirakawacho〉.We hope you satisfied with your stay.We will improve our services, so if you have another oppotunities to visit Japan, we would like you to come back here someday.

6/10 Okay

Phoebe

Travelled with partner
Liked: Staff & service
Staffs didn't clean room properly, vanity and beds headboard was very dusty. The blind had stain on it.
Stayed 6 nights in May 2023
Response from Front Oishi on 22 May 2023
Thank you for choosing APA Hotel Hanzomon Hirakawacho. We apologize for any inconvenience caused to you by the inadequate cleaning of your room. We will share this information with our cleaning staff immediately and make every effort to improve the situation. We hope you will have another opportunity to visit our hotel again. We look forward to welcoming you to our hotel.

10/10 Excellent

N maguchi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in May 2023
Response from フロント 小林 on 3 Jun 2023
この度は、アパホテル〈半蔵門 平河町〉をご利用いただき、誠にありがとうございます。また高評価をいただき重ねてお礼申し上げます。次回も是非ご利用ください、スタッフ一同心よりお待ちしております。

10/10 Excellent

michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Best recommendation
Stayed 1 night in May 2023
Response from receptionist Imaizumi on 11 May 2023
Thank you for staying with us at APA Hotel〈Hanzomon Hirakawacho〉.We hope you satisfied with your stay.We will improve our services, so if you have another oppotunities to visit Japan, we would like you to come back here someday.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service
Nice place
Stayed 1 night in May 2023
Response from receptionist Imaizumi on 11 May 2023
Thank you for staying with us at APA Hotel〈Hanzomon Hirakawacho〉.We hope you satisfied with your stay.We will improve our services, so if you have another oppotunities to visit Japan, we would like you to come back here someday.

10/10 Excellent

Eli Eliahu

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, good service
Stayed 1 night in May 2023
Response from Front desk Nakanishi on 9 May 2023
Thank you for staying with us at APA Hotel Hanzomon Hirakawacho. It is very glad to hear that you enjoyed your stay with us. Thank you for such a valuable reivew. We look forward to your future trip with us.

8/10 Good

Hayley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean, amenities and service great and it is in a great location via the underground to get all around Tokyo! All for a reasonable price. The only thing I would say for prospective bookers (and the reason for a 4 not a 5) is the rooms are very small! Totally fine if you are planning to be out and about all day! Would stay again.
Stayed 4 nights in Apr 2023
Response from Front desk Saikashi on 1 May 2023
Thank you very much for staying at APA Hotel Hanzomon Hirakawacho. We are glad to hear that you were satisfied with our location and services. We apologize for the small size of the room. We appreciate your understanding. We look forward to welcoming you again.

8/10 Good

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel. Really close to multiple subway stations. Some close-by eateries. The room was pretty small but was fine as 2 23-year-olds. AC is listed, but it seemed to turn off at a certain point in the night. It was cool enough that we were able to open the windows, but be aware.
Stayed 3 nights in Apr 2023
Response from Front desk Saikashi on 21 Apr 2023
Thank you for your reservation at APA Hotel Hanzomon Hirakawacho. We are glad to hear that you stayed in our room comfortably. Thank you for sharing your opinions here. We will try to improve our service.

6/10 Okay

CHANG

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
The room infrastructure is better than other hotels of the same range, but the cleaner staff service was lame. I stayed 8 days and they provided me no bottle water (only 1 bottle on the day of check in). Also it seems that other amenities were replenished only by the sole discretion of the staff. Not professional at all. It makes me wonder if the hotel is so budget that it can't provide water?
Stayed 7 nights in Apr 2023
Response from Front desk Nakanishi on 19 Apr 2023
Thank you very much for staying with APA Hotel 〈Hanzomon Hirakawacho〉.We are sorry for your inconvinence during the stay.We are afraid but we only provide you welcoming water for free, while other hotels charge it. However, we provide amenities everyday, as you mentioned. Your review will help improving our service. Thank you for posting such a valuable post.

8/10 Good

Jess

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2023
Response from Front desk Saikashi on 1 May 2023
Thank you for staying at APA Hotel Hanzomon Hirakawacho. We will strive to improve our service. We look forward to welcoming you again.

10/10 Excellent

Adrian

Stayed 1 night in Mar 2023
Response from Front desk Nakanishi on 11 Apr 2023
Thank you very much for staying with APA Hotel 〈Hanzomon Hirakawacho〉.It is very glad to hear you enjoyed your stay with us.We look forward to your future trip with us.

8/10 Good

JOSE ALESSIO, MEXICO

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location area
Stayed 7 nights in Mar 2023
Response from Front desk Nakanishi on 7 Apr 2023
Thank you very much for staying with APA Hotel 〈Hanzomon Hirakawacho〉.It is very glad to hear you were satisfied with your stay and the location.We look forward to your future trip with us.

10/10 Excellent

SIEW TIANG

Liked: Staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Mar 2023
Response from Front desk Nakanishi on 6 Apr 2023
Thank you very much for staying with APA Hotel 〈Hanzomon Hirakawacho〉.It is very glad to hear you enjoyed your stay with us.We hope to welcome you again here.Thank you for posting such a kind review.Front desk Nakanishi

8/10 Good

Darius

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to the train stations. A couple restaurants around, but nothing to jump at.
Stayed 3 nights in Mar 2023
Response from Front desk Nakanishi on 2 Apr 2023
Thank you very much for styaing with APA Hotel 〈Hanzomon Hirakawacho〉. We are located between some stations as you mentioned. For quick sightseeing, we recommend walking around Imperial Palace. Thank you for posting the kind review. We look forward to welcoming you again.

2/10 Terrible

Tavishi

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 3 nights in Mar 2023
Response from フロント 才加志 on 21 Mar 2023
この度はアパホテル〈半蔵門 平河町〉をご利用いただきまして誠にありがとうございます。当館での滞在はいかがでしたでしょうか。またお近くにお越しの際は当館をご利用いただけますと幸いでございます。お客様のご来館心よりお待ち申し上げております。

8/10 Good

Mari

Stayed 1 night in Mar 2023
Response from フロント 中西 on 6 Apr 2023
この度はアパホテル 〈半蔵門 平河町〉にご宿泊頂き誠にありがとうございます。ご滞在中はごゆっくりお過ごしいただけましたでしょうか。お忙しい中ご投稿を頂きありがとうございました。お客様のまたのご宿泊をお待ち申し上げております。

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel! Rooms small but cozy. Very comfortable bed. And a dozen close restaurants. Five minute walk to the Hanzomon subway. Walking distance to the Imperial Palace Park. Went to Tokyo for the marathon, and couldn’t have chosen a better place to stay.
Stayed 5 nights in Mar 2023
Response from Front Desk Nakanishi on 7 Mar 2023
Thank you for styaing with APA Hotel 〈Hanzomon Hirakawacho〉.It is very glad to hear you enjoyed your stay with us.Our location is convient as we have some stations in walking distance.Could you have fun at Tokyo Marathon?We hope to see you again when you visit Tokyo next time, too. Thank you for posting such a kind review.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023
Response from フロント 小渕 on 16 Jan 2023
この度はアパホテル〈半蔵門 平河町〉にご宿泊いただきまして誠にありがとうございます。お客様に快適にお過ごしいただけたようで、スタッフ一同大変嬉しく存じております。またお近くにお越しの際には、是非当ホテルにお立ち寄りくださいませ。

10/10 Excellent

Maiko

Stayed 1 night in Aug 2022
Response from フロント 今泉 on 19 Aug 2022
この度はアパホテル〈半蔵門 平河町〉にご宿泊いただきまして誠にありがとうございます。お客様に快適にご滞在頂けたようでしたら、スタッフ一同大変嬉しい限りでございます。またの機会がございましたら、是非当ホテルにお立ち寄りくださいませ。お客様とまたお会いできる日を心よりお待ちしております。

8/10 Good

Ernesto

Stayed 2 nights in Jul 2022
Response from フロント 高橋 on 20 Jul 2022
この度はアパホテル〈半蔵門 平河町〉にご宿泊頂きまして誠にありがとうございました。お客様に高評価をつけて頂き嬉しい限りでございます。また機会がございましたらぜひご来館下さいませ。 フロント 高橋

8/10 Good

Hywel

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Generally very good. Didn’t like the very flat pillows, and the hot water was tepid
Stayed 1 night in Feb 2022
Response from front kubota on 18 Feb 2022
Thank you for staying at APA Hotel Hanzomon Hirakawacho. However, it seems that he was not satisfied with his stay, which is a shame. In addition, all the staff will do their best to make you happy when you can use it. front kubota