"The booking for this property was done by my daughter in the U.S on my behalf. It was an accidental booking, because originally the booking was intended for "STERLING GURUVAYUR. My stay was OK, except for a dispute with the staff for an additional cost imposed on me for the extra bed. While booking it was specifically mentioned the number of persons 3 and a spacious room with 3 beds was selected and payment done online accordingly. Still i was asked to pay extra for the additional guest.
I find this objectionable and would not recommend the property for any other customer in future. I hope you will take up the matter with the hotel. Also the food was not upto the standard. Regards Satish Chandran
"